OK – I do love this appliance because it is easy to use and requires little cleaning compared to the appliances that use loose ground coffee. There is a large variety of coffee blends available to suit everyone's tastes. You can also purchase blank capsules online to fill with your own favourite ground coffee blend. This is a small, stylish, compact appliance. It is very low maintenance and easy to clean. It is rather noisy when operating. The coffee capsules are expensive compared to buying a jar of instant coffee. The aeroccino accessory is too expensive to buy and only froths enough milk for two regular coffees at the one time.