Terrible – Shite, will not consider buying their printers again, apart from the ink problem, after buying the printer in Australia when I installed the drivers etc I just made the assumption that the default language would be english. Silly me, that would just be common sense. After spending about 2 hours on their website when I was trying to resolve my printing issue to get the english driver that I could understand what was actually written in the windows, there were issues with the link that they provided, I then managed to run into the lack of ink problem and hit a massive brick wall The scanner works extremely well and is very flexible with different settings and recognition of different type of items being scanned, from old photo's to drivers license to prove identity, just need to adjust the settings until you find the one that works the best for you If only one ink supply is empty, then you are unable to print at all. Not real handy saturday evening of a long weekend when its needed to print stuff out in black and white, and its only one of the color cartridges that wont work. Spoke to tech support about this issue and they pretty much told me that it was bad luck and there was no way around it at all.