Love this appliance – Really like this product. Never needed to have a service person to look at it until today - 13 years.

Having two drawers is such a big plus. My favourite is that you don't have to spend your time unpacking the dishwasher before you use it again - you use one drawer like an extra cupboard, so by the time you need to empty it, there's not much left to put away.

Negatives - bottom drawer electronics played up so that it jumped around when trying to select washing cycle. Got used to it, but a bit annoying. Good at cleaning greasy, mucky things, but filtration could be better for food particles like rice grains, crumbs and the like. I think Miele and some of the other brands might do better here, but for me the convenience of the double drawer wins hands down.

We now have its first failure, a thermostat on the bottom drawer, and given it is 13 years old, I am just going to buy an identical new one. I don't expect any appliance to last as long as it did. Also had a good fridge with Fisher and Paykel, so the brand seems good to me. Never been to New Zealand, by the way. Reliable, good design, easy to use Electronic bug in one drawer