Wish I'd never bought it! – This is probably one of the worst product purchases I have ever made and it's been compounded by extremely poor customer service. Instead of resolving the problem F&P have chosen to ignore it.
I was really excited to get the split draw system it was exactly what I was looking for.
However, the machine provides the worst wash I have ever experienced.
I'm using all the recommend cleaning products but nearly everything comes out dirty.
The machine was quite noisy when I first purchased it and F&P have replaced the motors (twice), in addition to try and resolve the poor quality of the cleaning they replaced the arms. While it's now quieter, it has made no difference to it's ability to clean.
F&P's follow up service has been incredibly poor - despite their service promise I've been waiting 12 days for them to call me back (that includes two follow calls of my own) still waiting........
Now I would like them to take it away........
doesn't do the job it's supposed to do - ie clean
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I bought a new home with the double drawer F&P dishwasher and thought my days of manually dishwashingwere over.
I read the manual and couldn't believe it didn't take dishwasher tablets and that every dish had to be scraped clean before placing it inside.
I was miffed at these inconveniences but was really pissed off when one day it just stopped working.
I checked the manual and called customer service - nothing worked.
Was going to cost over $100 for someone just t come over to look at it.
I used it only 3 times and thought - OMG! - it's going to cost me $100 already!
Decided to just use it for storing dirty dishes - so guests would see a spotless kitchen bench but have been manually washing the dishes instead.
Wouldn't recommend this product to anyone unless they want something that looks pretty and does absolutely nothing.
Thank goodness I didn't throw out my dishwashing liquid and scourers.