Organic and not bulky – I am in Australia and found ordering the sleeping bag easy. I received an email shortly after my purchase stating that it had been taken to the post office and would be sent to me after the Easter break. I then did not receive my sleeping bag and so wrote off to the company who responded straight away stating that if it had not arrived by next business day to contact them again. I did this when it still had not arrived and the company got back to me straight away again stating that they would organise to send me out another one ASAP. So I thought I would just check that it had not been taken to the local post office and guess what it was at the local post office and had been for 8 days, they had just forgotten to tell me. I wrote back to the company thanking them for all their help and they wrote back saying no problem. So I have to say I was extremely impressed by the company's customer service. It was flawless. Looks good, made well, arm holes button up to small or can be made large, great tough zipper, organic cotton sleeping bag, not bulky, great company customer service It is costly but lasts for two years, so comapred to other organic sleeping bags that you have to buy a new one every three months it it cheap. The 300gm interchangeable liner is for temperatures below 18 degrees but I am not sure how much below 18 degrees it caters to. Should I be wrapping baby in an extra blanket when it drops to 14 degrees or less? The shoulder piece that goes over my baby's shoulder is a little to short and sits right near her chin so every time she looks to the side it gets in her way. I would like to see that piece that fastens down a little longer.