Connection Type: NBN FTTP (Fibre to the Premises)
NBN Connection Challenge...Success!
I found Tangerine Telecom on this review site and decided to go with them for my NBN service based on the glowing reviews. Right from the beginning I found their service was excellent!! Firstly I spoke with a representative called Hannah who was really helpful selecting a plan to suit me and at explaining the connection process, I signed up and she then organised everything from then on so well. The guys came and installed the connection from the street to the house then soon after the boxes were installed inside.... right where I had requested them to be positioned. One thing, you must be involved in this process and be prepared to speak with the installation crews so there is no confusion as to your preferred placement of the boxes. The connection was finalised yesterday but due to bad weather and a power blackout I could not get connected however first thing this morning, Ric from connection tech support called and within 3 min I was fully connected and enjoying my first taste of high speed internet. Great work Tangerine, I honestly thought it was going to be a nightmare, I made the right choice to go with Tangerine Telecom.
2 people found this helpful, do you?
Tangerine Telecom Official
Hi Glen. Thanks for the great review and glad you're enjoying your new high speed NBN internet!
posted on Sep 29, 2016