Credit Card Awards 2020

Wendy Z.
Wendy Z.Published on 19 Nov 2019

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by reviewers.

Award Winners

Across our Balance Transfer, Low Rate, No Annual Fee, Rewards and Frequent Flyer & Travel Credit Card categories, the Qantas American Express Discovery and Commonwealth Bank Low Rate credit cards are our Award Winners for 2020.

Qantas American Express Discovery
Qantas American Express Discovery
Commonwealth Bank Low Rate
Commonwealth Bank Low Rate
CategoryNo Annual Fee, Frequent Flyer & Travel, Balance TransferLow Rate, Balance Transfer
All-Time Rating4.44.4
2019 Rating4.544.4
Customer Service4.764.57
Rates and Fees4.444.43
Rewards ProgramQantas Frequent FlyerNo Rewards Program
Online Experience4.474.29
Application Process4.724.5

If you'd like to rack up Qantas Frequent Flyer points on your everyday spend and pay $0 for your card, it's hard to beat the Qantas American Express Discovery. Also rated highly for Customer Service, the card has several benefits that you can take advantage of for free, if you manage your card properly and ensure you pay your entire statement in time each month. Cardholders have mentioned frequent promotions with American Express cashback, and although there aren't as many benefits as other rewards cards, these AMEX offers and ability to earn Qantas Points come with no annual fee.

If you're more concered about the interest rate, a low rate credit card is an ideal choice. The Commonwealth Bank Low Rate credit card has a low purchase rate of 13.24% p.a. and a minimum credit limit of $500. It also has a $59 annual fee, but you can offset this by taking advantage of a sign-up cashback offer (earn 5% cashback on eligible purchases up to $100 per month for the first 3 months) for new cardholders. Reviewers found the application process simple and easy, and customer service supportive when needed. There aren't really any perks or a rewards program attached to this card, but customers are happy with it as a simple, no-frills credit card.

No International Transaction Fees

Whether you shop online or travel overseas frequently, one of the unnecessary fees of any credit or debit card that you really shouldn't pay for is an international transaction or foreign transaction fee. So if you're looking for a credit card without any such fee, the Bankwest Zero Platinum Mastercard is the best one for you. It doesn't have an attached rewards program, but with complimentary travel insurance and no annual fee in addition to no foreign transaction fee, cardholders say this is the best card for travel. It has an overall rating of 4.0 but for this year, the rating improved to 4.41. Take a look at specific reviewer ratings below:

Bankwest Zero Platinum Mastercard
Bankwest Zero Platinum Mastercard
CategoryNo Annual Fee, Frequent Flyer & Travel, Balance Transfer
All-Time Rating4.0
2019 Rating4.41
Customer Service4.03
Rates and Fees4.5
Rewards ProgramNo Rewards Program
Online Experience4.17
Application Processs4.31

Low Fee

If you're looking for a low fee credit card, the Commonwealth Bank Low Fee card is rating highly by our reviewers. The card has a $0 annual fee in the first year and the $29 annual fee in subsequent years is waived when you spend $1,000 each year. With a minimum credit limit of $500 and up to 55 days interest free on purchases, this is an ideal card for low income earners or if you're looking specifically for a no frills, simple credit card. Cardholders also said the bank's customer service was excellent and that using the CBA app for managing the card was a pleasant user-friendly experience.

Commonwealth Bank Low Fee
Commonwealth Bank Low Fee
CategoryLow Rate, Balance Transfer
All-Time Rating4.0
2019 Rating4.08
Customer Service4.28
Rates and Fees3.92
Rewards ProgramNo Rewards Program
Online Experience4.36
Application Processs4.4
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