Latest review: This is really a long overdue review. Last year in May, I went to Beijing to visit my mother. The connection flight from Beijing to Guangzhou was delayed which has caused me missed my flight from
Latest review: I flew from Sydney, Australia to Incheon, South Korea last May on a morning flight. The service was fine but they made us put the shutters down for the majority of the trip. It would have been nice
Latest review: From the beginning of our trip to Japan, Japan Airlines have been hopeless. The flight over was OK but no contact at all beforehand re checking in, boarding passes etc. Our flight home was cancelled
Latest review: Booked a holiday to Thailand through SIA Holidays web site which books flights n hotel together as a package. When we arrived at the hotel to check in, they told us they expected us the day before.
Latest review: Poor Customer Service:
On my recent flight i was provided a voucher for the sum of USD25 and was told a follow up email will be sent. To no surprise this never happened. I followed up with numerous
Latest review: Our baby daughter suffered a seizure at the boarding gate while waiting to board a Hawaiian airline flight home to Sydney. The staff we absolutely amazing in providing assistance to my family and
Latest review: Flew to Frankfurt via Taipei and return. Smooth flights, on time, great food and service. Plenty of room in economy for my husband and I. Would recommend you consider China
Latest review: Travelled in Business Class from Hong Kong to Auckland recently. Must say I was disappointed with most aspects of the flight.
Business seats were arranged in a strange position facing away from the
Latest review: I normally fly Qantas work work (2-3 times a month domestically) however this time I was put on a perth - syd flight on virgin. Wow the difference is amazing. Its a long flight! But virgin gives you
Latest review: We were booked to fly to Bangkok with Thai Airways to celebrate our 50 year wedding anniversary in a weeks time. Because we are presently in the bushfires mayhem, South Coast, we obviously could not
Latest review: I have flown with Vietnam Airlines direct Sydney to HCMC for the last five years, generally 5 times per annum. The recent change in baggage allowance for both Economy and Premium Economy from 30kg to
Latest review: We travelled for the first time on Cathay from BNE to NY and SFO to BNE return. The flight crew were throughly professional. Catered for our vegetarian meal request. Lots of leg room, wide selection
Latest review: Needed help from a human with people skills. Got no help at all. Very poor. My son taken into hospital as an emergency and kept in. I need to get home asap. I have a ticket just need to change the
Latest review: Booked airfare from Brisbane to New York with Virgin Australia. They code share with Delta for the LA-NY leg. Ageing 767 fleet. Made us board last then forced us to check in carry-on because overhead
Latest review: Qatar Airways are refusing to replace my bag which they destroyed while the bag was in their procession.
My Delsey Chatelet bag can not be repair by Qatar Airways repairer in Sydney. The repair
Latest review: I've never had a Rex flight depart on time.
They always offer up a generic excuses outside their control for the delays (yesterday's rain, really?). It is strange that other airlines are somehow
Latest review: BA were very helpful in initially changing our flights due to unexpected health issues. we then had to cancel our booking due to health issues and they made an exception for us and refunded a non
Latest review: Hi,
My wife was flying to SFO on UA870 from Sydney with a 18 month old toddler.I find the lady at the check-in counter extremely grumpy, not interested to serve. While I understand that she might be
Latest review: Virgin Atlantic was amazing
Check in staff friendly, helpful and professional. On board service and food excellent.
Seamless connection to México with Delta airlines and again superb staff in the
Latest review: Syd.Pek.Fco. return.
# fares. So cheap. Worth considering
# basic but above expectations for IFE.
# food is ok...if you like basic chinese...I reckon 8 out of 10
# 2 legs each 10 hours or so