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91 listings

China Southern Airlines

International AirlinesChina Southern Airlines

4.7 from 4,354 reviews

Latest review: I was a silver member with china southern since the pandemic hit living in Australia has closed international borders they downgraded my elite membership to bronze from silver. Terrible

  • Transparency
    3.9 (62)
  • Value for Money
    4.2 (98)
  • Seat Room
    4.4 (91)
  • Food
    4.3 (89)
  • In-Flight Service
    4.7 (91)
  • In-Flight Entertainment
    4.3 (87)
  • Wi-Fi
    3.0 (2)
Korean Air

International AirlinesKorean Air

3.9 from 44 reviews

Latest review: I flew from Sydney, Australia to Incheon, South Korea last May on a morning flight. The service was fine but they made us put the shutters down for the majority of the trip. It would have been nice

Japan Airlines

International AirlinesJapan Airlines

3.6 from 43 reviews

Latest review: Japan Airlines have no direct customer service available for changes made by them. They cancel your flight and ensure they are not contactable nor interested in assisting their passengers. Many

  • Transparency
    2.1 (9)
  • Value for Money
    2.3 (10)
  • Seat Room
    3.2 (10)
  • Food
    2.9 (10)
  • In-Flight Service
    2.9 (10)
  • In-Flight Entertainment
    2.7 (10)
  • Wi-Fi
    1.3 (3)
Singapore Airlines

International AirlinesSingapore Airlines

2.9 from 420 reviews

Latest review: 12-14 weeks and we would have our refund, that is what Singapore Airlines told us when our flights were cancelled last year (COVID) . 9 months later we are still waiting. Definitely wouldn't trust

  • Transparency
    2.4 (71)
  • Value for Money
    2.4 (76)
  • Seat Room
    3.0 (47)
  • Food
    2.7 (45)
  • In-Flight Service
    3.2 (45)
  • In-Flight Entertainment
    3.4 (41)
  • Wi-Fi
    2.0 (10)
China Airlines

International AirlinesChina Airlines

3.4 from 38 reviews

Latest review: Booked to go to England in June direct on their Website . Received an text and email this Thursday, one section cancelled. With the help of the Customer service they guided me through the online

  • Transparency
    4.1 (7)
  • Value for Money
    4.3 (7)
  • Seat Room
    4.3 (7)
  • Food
    3.7 (6)
  • In-Flight Service
    4.2 (6)
  • In-Flight Entertainment
    3.7 (6)
Royal Brunei Airlines

International AirlinesRoyal Brunei Airlines

2.8 from 122 reviews

Latest review: I first contacted Royal Brunei on 2/4/20, via their website, requesting a refund for my cancelled flight in May. I shouldn't have had to contact them at all, but did not receive any proactive

  • Transparency
    2.0 (7)
  • Value for Money
    2.1 (16)
  • Seat Room
    3.1 (12)
  • Food
    2.9 (11)
  • In-Flight Service
    3.0 (13)
  • In-Flight Entertainment
    2.6 (12)
Hawaiian Airlines

International AirlinesHawaiian Airlines

2.9 from 102 reviews

Latest review: We had flights to Honolulu & beyond booked for September 2020, but due to Covid-19 the flights were cancelled. After receiving their email I contacted the Hawaiian Airlines help line seeking help to

  • Transparency
    2.1 (8)
  • Value for Money
    2.2 (10)
  • Seat Room
    2.1 (9)
  • Food
    1.3 (8)
  • In-Flight Service
    1.8 (9)
  • In-Flight Entertainment
    2.1 (8)
Cathay Pacific Airways

International AirlinesCathay Pacific Airways

2.5 from 151 reviews

Latest review: Full marks and much appreciation for a prompt and full refund of our unused flights due to Covid 19 from Paris to Hong Kong and Hong Kong to Sydney. We had a refund in our account just 12 days after

  • Transparency
    2.2 (29)
  • Value for Money
    2.3 (32)
  • Seat Room
    2.8 (21)
  • Food
    2.4 (23)
  • In-Flight Service
    2.3 (23)
  • In-Flight Entertainment
    2.7 (21)
  • Wi-Fi
    2.3 (8)
Air New Zealand

International AirlinesAir New Zealand

2.4 from 235 reviews

Latest review: For some reason air New Zealand have got a great reputation. But ive NEVER had a good reliable flight them always delayed leaving little time at connections. The last flight i took cost me $975

  • Transparency
    1.7 (44)
  • Value for Money
    1.8 (45)
  • Seat Room
    2.2 (23)
  • Food
    2.2 (19)
  • In-Flight Service
    2.2 (23)
  • In-Flight Entertainment
    2.6 (18)
  • Wi-Fi
    2.5 (2)
Virgin Australia

Domestic Airlines and International AirlinesVirgin Australia · includes 2 listings

2.3 from 1,050 reviews

Latest review: We bought interstate tickets from Virgin Australia and our flight was cancelled due to Covid restrictions. Now, Virgin ignores to refund us and they just gave us a voucher. We can't travel anywhere

  • Transparency
    1.8 (207)
  • Value for Money
    1.8 (218)
  • Seat Room
    2.4 (143)
  • Food
    1.9 (125)
  • In-Flight Service
    2.2 (139)
  • In-Flight Entertainment
    1.8 (113)
  • Wi-Fi
    1.7 (57)
Thai Airways

International AirlinesThai Airways

2.3 from 150 reviews

Latest review: Still waiting for my refund from May 2020. Come on Thai, I thought you were at top airline? Refunds should be done as soon as my flight was canceled. Not 1 year

  • Transparency
    1.4 (18)
  • Value for Money
    1.7 (23)
  • Seat Room
    2.1 (14)
  • Food
    2.0 (14)
  • In-Flight Service
    2.1 (15)
  • In-Flight Entertainment
    2.7 (12)
  • Wi-Fi
    1.8 (5)
REX

Domestic AirlinesREX

2.4 from 141 reviews

Latest review: I've flown Rex three times this year and have been most impressed. The prices were great, and all flights arrived on time. We were offered a free snack and drink, and on one occasion we had the

  • Transparency
    3.0 (33)
  • Value for Money
    3.0 (38)
  • Seat Room
    3.3 (27)
  • Food
    3.3 (19)
  • In-Flight Service
    3.7 (26)
  • In-Flight Entertainment
    2.8 (9)
  • Wi-Fi
    3.0 (2)
Vietnam Airlines

International AirlinesVietnam Airlines

2.4 from 79 reviews

Latest review: We booked business class return fares through Traveldream with Vietnam Airline's in 2019 for travel in 2020 which Covid cancelled. We were promised a refund with in 3 - 5 months of cancellation. Now

  • Transparency
    2.1 (25)
  • Value for Money
    2.1 (25)
  • Seat Room
    2.9 (15)
  • Food
    3.1 (16)
  • In-Flight Service
    3.3 (16)
  • In-Flight Entertainment
    3.3 (15)
  • Wi-Fi
    1.0 (1)
Emirates Airlines

International AirlinesEmirates Airlines

2.2 from 393 reviews

Latest review: The reason is because when i my journey started from ABQ, NM of USA, i did my COVID-19 test and it was negative 72 hours prior departure from my original city, when i reached JFK, i had to stay 6

  • Transparency
    1.9 (56)
  • Value for Money
    2.0 (66)
  • Seat Room
    2.7 (50)
  • Food
    2.7 (49)
  • In-Flight Service
    2.7 (50)
  • In-Flight Entertainment
    3.0 (46)
  • Wi-Fi
    2.1 (19)
Delta Airlines

International AirlinesDelta Airlines

2.4 from 59 reviews

Latest review: We had flights to America from Australia booked with air New Zealand. Air NZ made a schedule change which didn’t suit so we received a full refund no problem (thanks Air NZ) Then we booked with d

  • Transparency
    2.0 (3)
  • Value for Money
    2.3 (3)
  • Seat Room
    2.0 (4)
  • Food
    2.8 (4)
  • In-Flight Service
    2.3 (4)
  • In-Flight Entertainment
    2.3 (4)
  • Wi-Fi
    1.0 (1)
British Airways

International AirlinesBritish Airways

2.3 from 54 reviews

Latest review: After a few poor quality flights on BA And now with BA saying people who are not vaccinated against Covid should have to wait in line behind people who are vaccinated we have decide not to continue

  • Transparency
    2.5 (4)
  • Value for Money
    2.8 (4)
  • Seat Room
    3.0 (2)
  • Food
    3.0 (1)
  • In-Flight Service
    3.0 (2)
  • In-Flight Entertainment
    3.0 (1)
Virgin Atlantic

International AirlinesVirgin Atlantic

2.7 from 23 reviews

Latest review: Virgin Atlantic was amazing Check in staff friendly, helpful and professional. On board service and food excellent. Seamless connection to México with Delta airlines and again superb staff in the

Qatar Airways

International AirlinesQatar Airways

2.0 from 262 reviews

Latest review: I lost my father and was waiting at Sydney airport for the border force to get their act together with their paperwork this is all the fact that i am in the middle of tremendous emotional breakdown

  • Transparency
    1.8 (76)
  • Value for Money
    2.2 (86)
  • Seat Room
    3.1 (62)
  • Food
    3.0 (57)
  • In-Flight Service
    3.3 (62)
  • In-Flight Entertainment
    3.2 (54)
  • Wi-Fi
    2.9 (20)
United Airlines

International AirlinesUnited Airlines

2.0 from 163 reviews

Latest review: United Airlines has shaken my faith playing with my health during COVID 19 and patience. Never again after being loyal for years loyal and supportive. I started looking for a more respectful airline

  • Transparency
    1.7 (6)
  • Value for Money
    1.9 (7)
  • Seat Room
    2.5 (6)
  • Food
    3.0 (4)
  • In-Flight Service
    2.0 (5)
  • In-Flight Entertainment
    3.3 (3)
  • Wi-Fi
    2.0 (2)
Air China

International AirlinesAir China

2.3 from 36 reviews

Latest review: No body responds on phone calls , not accepting credit/depot cards , app doesn’t work , they won’t let me to keep the keep my tickets with “ open date”.. worth customer service , almost impossible t

  • Transparency
    4.0 (1)
  • Value for Money
    3.0 (2)
  • Seat Room
    3.5 (2)
  • Food
    3.0 (2)
  • In-Flight Service
    4.0 (2)
  • In-Flight Entertainment
    4.0 (2)
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