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Air China

International AirlinesAir China

2.3 from 36 reviews

Latest review: No body responds on phone calls , not accepting credit/depot cards , app doesn’t work , they won’t let me to keep the keep my tickets with “ open date”.. worth customer service , almost impossible t

  • Transparency
    4.0 (1)
  • In-Flight Service
    4.0 (2)
  • In-Flight Entertainment
    4.0 (2)
  • Food
    3.0 (2)
  • Seat Room
    3.5 (2)
  • Value for Money
    3.0 (2)
Garuda Indonesia

International AirlinesGaruda Indonesia

2.0 from 96 reviews

Latest review: Having to seek a refund through my credit card company as Garuda wont refund on a "non refundable" ticket despite cancelling flight due to COVID 19 AFTER changing the travel date by 4 days and the

  • Transparency
    1.5 (19)
  • In-Flight Service
    2.2 (20)
  • In-Flight Entertainment
    1.6 (17)
  • Food
    1.6 (17)
  • Seat Room
    1.9 (17)
  • Value for Money
    1.3 (23)
  • Wi-Fi
    3.0 (1)
Cebu Pacific Air

International AirlinesCebu Pacific Air

2.0 from 77 reviews

Latest review: When all flights were cancelled because of this virus, and not hearing any word about my flight I tried to contact Cebu Pacific for information but could I get through to them..."No!" They had no

  • Transparency
    1.8 (12)
  • In-Flight Service
    2.3 (10)
  • In-Flight Entertainment
    1.8 (4)
  • Food
    2.3 (6)
  • Seat Room
    2.3 (9)
  • Value for Money
    2.7 (12)
  • Wi-Fi
    1.0 (1)
Malaysia Airlines

International AirlinesMalaysia Airlines

1.8 from 280 reviews

Latest review: My wife is in China. She had a multi-entry visa for Australia. In January, I confirmed that her visa status was OK, and then we booked return flights for her to travel to Sydney. However, because of

  • Transparency
    1.6 (41)
  • In-Flight Service
    2.2 (38)
  • In-Flight Entertainment
    2.3 (36)
  • Food
    1.8 (38)
  • Seat Room
    2.4 (38)
  • Value for Money
    1.8 (47)
  • Wi-Fi
    1.4 (8)
Tiger Airways

Domestic Airlines and International AirlinesTiger Airways · includes 2 listings

1.7 from 1,769 reviews

Latest review: We are a family of 6 that included 3 adults and 3 kids travelling from Brisbane to Melbourne. The family included two of my nephew and niece who flew on tigerair from Syndey-Brisbane 3 days ago. We

  • Transparency
    1.5 (118)
  • In-Flight Service
    1.8 (76)
  • In-Flight Entertainment
    1.1 (37)
  • Food
    1.2 (39)
  • Seat Room
    1.8 (90)
  • Value for Money
    1.6 (144)
  • Wi-Fi
    1.1 (9)
China Eastern Airlines

International AirlinesChina Eastern Airlines

2.0 from 42 reviews

Latest review: Booking process through qantas frequent flyers but rang China Eastern for my seats they were so helpful and organised the best seats for a solo traveler.My flight Was very long Melbourne - Toronto

  • Transparency
    2.6 (7)
  • In-Flight Service
    2.4 (12)
  • In-Flight Entertainment
    2.4 (10)
  • Food
    2.3 (12)
  • Seat Room
    2.6 (11)
  • Value for Money
    2.5 (11)
Air Canada

International AirlinesAir Canada

1.8 from 93 reviews

Latest review: I purchased a refundable round-trip ticket from Denver, Colorado to Osaka, Japan departing on July 31 from Denver to Osaka. I still intended to go until I was notified that my flight was cancelled on

  • Transparency
    1.8 (17)
  • In-Flight Service
    2.2 (12)
  • In-Flight Entertainment
    2.8 (10)
  • Food
    2.3 (8)
  • Seat Room
    2.0 (12)
  • Value for Money
    1.9 (16)
  • Wi-Fi
    2.7 (3)
Philippine Airlines

International AirlinesPhilippine Airlines

1.8 from 66 reviews

Latest review: Booking process was quick as they are taking your money however they have no support or customer service aligned. I have called so many times. been on hold the longest. It took them nearly 2 hrs and

  • Transparency
    1.6 (20)
  • In-Flight Service
    2.8 (14)
  • In-Flight Entertainment
    2.7 (14)
  • Food
    2.6 (14)
  • Seat Room
    2.4 (15)
  • Value for Money
    2.0 (22)
  • Wi-Fi
    1.0 (4)
Scoot

International AirlinesScoot

1.6 from 288 reviews

Latest review: PRINCESS cancelled my perth to Singapore cruise for 22 February 2020 due to corona virus cases in Singapore. They gave me a full refund and extra cruise credit. Now that is good CUSTOMER

  • Transparency
    1.3 (46)
  • In-Flight Service
    1.8 (34)
  • In-Flight Entertainment
    1.1 (17)
  • Food
    1.6 (27)
  • Seat Room
    1.9 (39)
  • Value for Money
    1.6 (54)
  • Wi-Fi
    1.2 (12)
Air Asia

International AirlinesAir Asia

1.6 from 648 reviews

Latest review: My flight has been canceled and when I have contacted customer Service they told me that I must buy another tickets (for 3 people) and I'll get the refund. So I have purchased the new tickets. Then

  • Transparency
    1.4 (77)
  • In-Flight Service
    1.6 (55)
  • In-Flight Entertainment
    1.2 (34)
  • Food
    1.7 (41)
  • Seat Room
    1.6 (57)
  • Value for Money
    1.5 (84)
  • Wi-Fi
    1.1 (11)
Etihad Airways

International AirlinesEtihad Airways

1.6 from 383 reviews

Latest review: Etihad cancelled our flight 6 times, they don't even refund the ticket. There are flights from abu Dhabi to our destination(on etihad website) but etihad told us that it has to be an etihad flight.

  • Transparency
    1.5 (63)
  • In-Flight Service
    2.1 (38)
  • In-Flight Entertainment
    2.5 (33)
  • Food
    2.0 (35)
  • Seat Room
    2.3 (38)
  • Value for Money
    1.5 (72)
  • Wi-Fi
    1.0 (8)
SriLankan Airlines

International AirlinesSriLankan Airlines

2.5 from 13 reviews

Latest review: It is one of the worst flights. You can ever go on. Crappy horrible food They have the worst Disability Services where they do not provide it at all. And the airline management is one of the worst. I

  • Transparency
    1.7 (6)
  • In-Flight Service
    2.7 (6)
  • In-Flight Entertainment
    2.7 (6)
  • Food
    2.0 (6)
  • Seat Room
    2.3 (6)
  • Value for Money
    2.1 (7)
  • Wi-Fi
    1.0 (1)
Fiji Airways

International AirlinesFiji Airways

1.9 from 31 reviews

Latest review: Both flights too and from where close to on time, but Ive never experienced flights like these. The seats are so close together you cannot move an inch or even move you legs. The plane was old the

  • Transparency
    1.5 (6)
  • In-Flight Service
    2.0 (6)
  • In-Flight Entertainment
    1.3 (6)
  • Food
    1.3 (6)
  • Seat Room
    1.7 (6)
  • Value for Money
    1.5 (6)
  • Wi-Fi
    1.0 (1)
Lufthansa

International AirlinesLufthansa

1.8 from 49 reviews

Latest review: I had to cancel my flights due to an illness and advised my Travel Agent in writing on the 31/1/20. I knew I would be charged possible cancellation fees but I had no alternative. I was told by my

  • Transparency
    1.4 (11)
  • In-Flight Service
    2.4 (5)
  • In-Flight Entertainment
    2.8 (5)
  • Food
    2.2 (5)
  • Seat Room
    3.0 (5)
  • Value for Money
    1.6 (10)
  • Wi-Fi
    1.0 (1)
Malindo Air

International AirlinesMalindo Air

1.7 from 88 reviews

Latest review: I had a flight booked from syd to bali in March. They cancelled my flight and told me I would get a full refund. It would take 30 days then at 30 days I was told another 30-60 days. Now another 60

  • Transparency
    1.6 (42)
  • In-Flight Service
    2.0 (30)
  • In-Flight Entertainment
    2.0 (25)
  • Food
    1.9 (27)
  • Seat Room
    2.4 (29)
  • Value for Money
    1.8 (44)
  • Wi-Fi
    1.0 (7)
AirNorth

Domestic AirlinesAirNorth

2.2 from 20 reviews

Latest review: Those clowns changed a plane to a smaller one and as a result the baggage allowance was reduced. However they didn't think telling us. As a result my friend had to leave baggage behind and this

  • Transparency
    1.5 (2)
  • In-Flight Service
    1.5 (2)
  • Food
    1.0 (2)
  • Seat Room
    2.5 (2)
  • Value for Money
    1.5 (2)
Jetstar

Domestic Airlines and International AirlinesJetstar · includes 2 listings

1.5 from 3,021 reviews

Latest review: Jetstar will not provide a refund for flights to Bali for a family holiday cancelled due to COVID 19. I have requested twice through their online chat ( the apparent only way to communicate with

  • Transparency
    1.4 (490)
  • In-Flight Service
    1.7 (408)
  • In-Flight Entertainment
    1.3 (252)
  • Food
    1.4 (263)
  • Seat Room
    1.6 (448)
  • Value for Money
    1.5 (613)
  • Wi-Fi
    1.1 (70)
KLM Royal Dutch Airlines

International AirlinesKLM Royal Dutch Airlines

1.8 from 33 reviews

Latest review: On my way back from Indonesia to Europe, Our main flight to Amsterdam was slightly delayed. If I was on time for checking in (Amsterdam~Cork), my checked luggages were not. Rather than letting me

  • Transparency
    1.7 (3)
  • In-Flight Service
    1.3 (3)
  • In-Flight Entertainment
    3.0 (2)
  • Food
    3.0 (2)
  • Seat Room
    2.3 (3)
  • Value for Money
    2.3 (4)
  • Wi-Fi
    1.0 (1)
Silk Air

International AirlinesSilk Air

2.6 from 10 reviews

Latest review: My husband and I flew from Phuket to Singapore on Sunday 23rd June. While waiting for our flight the weather was extremely wet. My question and complaint is "where did you store my luggage before the

  • In-Flight Service
    3.7 (3)
  • In-Flight Entertainment
    2.0 (2)
  • Food
    3.0 (3)
  • Seat Room
    4.0 (3)
  • Value for Money
    3.5 (2)
American Airlines

International AirlinesAmerican Airlines

1.8 from 31 reviews

Latest review: We have been let down previously by American Airlines but thought we would try them again for domestic USA flights on a visit involving multiple other domestic flights followed by an international

  • Transparency
    1.5 (4)
  • In-Flight Service
    2.0 (3)
  • In-Flight Entertainment
    2.0 (2)
  • Food
    1.7 (3)
  • Seat Room
    1.0 (3)
  • Value for Money
    1.0 (4)