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Best Airlines

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90 listings

Qantas

Domestic Airlines and International AirlinesQantas · includes 2 listings

1.8 from 1,726 reviews

Latest review: Booked flights through Qantas for multiple legs and check in flights through Qantas app. However. Qantas included a leg via Jetstar and although the flight was confirmed it was not checked in.

  • Transparency
    1.4 (464)
  • Value for Money
    1.5 (483)
  • Seat Room
    2.0 (262)
  • Food
    1.9 (234)
  • In-Flight Service
    2.1 (255)
  • In-Flight Entertainment
    2.1 (213)
  • Wi-Fi
    1.6 (115)
Cebu Pacific Air

International AirlinesCebu Pacific Air

2.0 from 81 reviews

Latest review: Booking date 14th October 2019. For travel 17th June 2020. Flight Cancelled by airline and travel fund Established with Verification from Airline. No such travel fund exists travel fund no 249.22.

  • Transparency
    1.7 (15)
  • Value for Money
    2.3 (15)
  • Seat Room
    2.3 (9)
  • Food
    2.3 (6)
  • In-Flight Service
    2.3 (10)
  • In-Flight Entertainment
    1.8 (4)
  • Wi-Fi
    1.0 (1)
Garuda Indonesia

International AirlinesGaruda Indonesia

1.9 from 104 reviews

Latest review: Our flights from Sydney to Holland, purchased end of 2019 were cancelled due to COVID and more than a year passed and still no refund! It is a absolutely horrible company. Never

  • Transparency
    1.4 (26)
  • Value for Money
    1.3 (29)
  • Seat Room
    1.9 (19)
  • Food
    1.6 (18)
  • In-Flight Service
    2.1 (21)
  • In-Flight Entertainment
    1.6 (18)
  • Wi-Fi
    2.0 (2)
Malaysia Airlines

International AirlinesMalaysia Airlines

1.8 from 293 reviews

Latest review: Booked a ticket from India to Australia in October. The flight got cancelled and then they refused to give a refund saying that it is not airline's fault that the flight is cancelled.

  • Transparency
    1.4 (52)
  • Value for Money
    1.6 (58)
  • Seat Room
    2.2 (42)
  • Food
    1.8 (42)
  • In-Flight Service
    2.1 (42)
  • In-Flight Entertainment
    2.2 (40)
  • Wi-Fi
    1.3 (12)
Tiger Airways

Domestic Airlines and International AirlinesTiger Airways · includes 2 listings

1.7 from 1,769 reviews

Latest review: We are a family of 6 that included 3 adults and 3 kids travelling from Brisbane to Melbourne. The family included two of my nephew and niece who flew on tigerair from Syndey-Brisbane 3 days ago. We

  • Transparency
    1.5 (118)
  • Value for Money
    1.6 (144)
  • Seat Room
    1.8 (90)
  • Food
    1.2 (39)
  • In-Flight Service
    1.8 (76)
  • In-Flight Entertainment
    1.1 (37)
  • Wi-Fi
    1.1 (9)
China Eastern Airlines

International AirlinesChina Eastern Airlines

2.0 from 43 reviews

Latest review: Cheap as chips flight Sydney Kunming Shanghai Sydney $612 RTN first time I've flown with this carrier ,look you get what you get food very ordinary eat well before you get on the plane and don't

  • Transparency
    2.8 (8)
  • Value for Money
    2.8 (12)
  • Seat Room
    2.8 (12)
  • Food
    2.3 (13)
  • In-Flight Service
    2.5 (13)
  • In-Flight Entertainment
    2.5 (11)
Air Canada

International AirlinesAir Canada

1.8 from 99 reviews

Latest review: I was a passenger 2010 Sydney to Vancouver. Air Canada were by far the least helpful airline looking after stranded passengers when weather delayed flights. Once on board the airline had left off

  • Transparency
    1.8 (22)
  • Value for Money
    2.0 (21)
  • Seat Room
    2.1 (15)
  • Food
    2.1 (11)
  • In-Flight Service
    2.2 (15)
  • In-Flight Entertainment
    2.8 (13)
  • Wi-Fi
    2.3 (4)
SriLankan Airlines

International AirlinesSriLankan Airlines

2.3 from 18 reviews

Latest review: HORRIBLE AIRLINE!!! I wholeheartedly agree with most of the comments below. I was promised a refund in 3 months in 2020 and still to date nothing. I have written numerous emails and many telephone

  • Transparency
    1.7 (11)
  • Value for Money
    2.3 (11)
  • Seat Room
    2.3 (6)
  • Food
    2.0 (6)
  • In-Flight Service
    2.7 (6)
  • In-Flight Entertainment
    2.7 (6)
  • Wi-Fi
    1.0 (1)
Scoot

International AirlinesScoot

1.6 from 295 reviews

Latest review: Just posted a review on SCOOT facebook and within minutes it is taken down. Booked tickets 21 January 2020 and applied for a full monetary refund. I requested a form to complete to get a full

  • Transparency
    1.3 (51)
  • Value for Money
    1.7 (58)
  • Seat Room
    1.9 (40)
  • Food
    1.7 (28)
  • In-Flight Service
    1.8 (34)
  • In-Flight Entertainment
    1.1 (17)
  • Wi-Fi
    1.2 (12)
Philippine Airlines

International AirlinesPhilippine Airlines

1.7 from 71 reviews

Latest review: I have followed up many times and every call center representative is an expert to give you the different excuses for delay in the refund but no solution. The airline did not bother to provide any

  • Transparency
    1.5 (23)
  • Value for Money
    1.8 (25)
  • Seat Room
    2.3 (16)
  • Food
    2.5 (15)
  • In-Flight Service
    2.7 (15)
  • In-Flight Entertainment
    2.7 (14)
  • Wi-Fi
    1.0 (4)
Fiji Airways

International AirlinesFiji Airways

1.9 from 35 reviews

Latest review: My flight to LA was cancelled in Aug 2020. 7 months later I still haven’t received refund or anything. I contacted /emailed Fiji airways and was told 30 days then 60 days then 90 days then no time f

  • Transparency
    1.3 (9)
  • Value for Money
    1.3 (9)
  • Seat Room
    1.6 (7)
  • Food
    1.3 (7)
  • In-Flight Service
    1.9 (7)
  • In-Flight Entertainment
    1.3 (7)
  • Wi-Fi
    1.0 (2)
Etihad Airways

International AirlinesEtihad Airways

1.6 from 400 reviews

Latest review: Yes the covid epidemic took a toll on all of us. I had flights booked with Etihad which they had to cancel. initially they wouldn't offer a refund then they change their minds and gave a refund 12

  • Transparency
    1.4 (78)
  • Value for Money
    1.5 (87)
  • Seat Room
    2.3 (45)
  • Food
    2.1 (40)
  • In-Flight Service
    2.2 (45)
  • In-Flight Entertainment
    2.5 (38)
  • Wi-Fi
    1.2 (11)
Air Asia

International AirlinesAir Asia

1.5 from 677 reviews

Latest review: Been over a year awaiting a refund. No response, no answered calls, just sent around in circles by their robot. Will never ever fly with them again. Definitely not

  • Transparency
    1.3 (107)
  • Value for Money
    1.5 (110)
  • Seat Room
    1.5 (74)
  • Food
    1.5 (54)
  • In-Flight Service
    1.5 (72)
  • In-Flight Entertainment
    1.1 (46)
  • Wi-Fi
    1.1 (22)
AirNorth

Domestic AirlinesAirNorth

2.0 from 25 reviews

Latest review: I experienced delays, no help on rescheduling, no explanation just a text message 2 hours before departing and in the end my luggage and all the items got completely wet because they left it on the

  • Transparency
    1.9 (7)
  • Value for Money
    1.9 (7)
  • Seat Room
    2.5 (4)
  • Food
    1.3 (4)
  • In-Flight Service
    2.3 (4)
  • In-Flight Entertainment
    1.0 (1)
  • Wi-Fi
    1.0 (1)
Lufthansa

International AirlinesLufthansa

1.7 from 53 reviews

Latest review: Flights cancelled in April 2020 due to covid. Contacted them in October to see if I could get a refund. Still no reply after multiple emails. I am out $6,000 and just want an answer

  • Transparency
    1.3 (13)
  • Value for Money
    1.5 (12)
  • Seat Room
    2.4 (7)
  • Food
    2.3 (7)
  • In-Flight Service
    2.1 (7)
  • In-Flight Entertainment
    2.5 (6)
  • Wi-Fi
    1.0 (2)
Jetstar

Domestic Airlines and International AirlinesJetstar · includes 2 listings

1.5 from 3,209 reviews

Latest review: Unresponsiv, unhelpfull, no service on any level. The costumer is the list interesting part of the job for this company. And it is all done with a big big

  • Transparency
    1.4 (651)
  • Value for Money
    1.5 (774)
  • Seat Room
    1.6 (538)
  • Food
    1.4 (323)
  • In-Flight Service
    1.7 (494)
  • In-Flight Entertainment
    1.3 (306)
  • Wi-Fi
    1.1 (116)
Malindo Air

International AirlinesMalindo Air

1.6 from 100 reviews

Latest review: Have been waiting over a year for a refund of cancelled flights. Keep giving different email contacts. Worst airline ever, stay away. Theives who will not refund tickets that were cancelled

  • Transparency
    1.5 (53)
  • Value for Money
    1.6 (56)
  • Seat Room
    2.3 (30)
  • Food
    1.9 (29)
  • In-Flight Service
    1.9 (32)
  • In-Flight Entertainment
    2.0 (26)
  • Wi-Fi
    1.0 (8)
KLM Royal Dutch Airlines

International AirlinesKLM Royal Dutch Airlines

1.8 from 35 reviews

Latest review: The worst customer service ever! They refused to refund me my money for a flight they cancelled due to Covid and they kept telling me that they had refunded me when in fact they hadn’t as my bank h

  • Transparency
    1.5 (4)
  • Value for Money
    2.0 (5)
  • Seat Room
    2.3 (3)
  • Food
    3.0 (2)
  • In-Flight Service
    1.3 (3)
  • In-Flight Entertainment
    3.0 (2)
  • Wi-Fi
    1.0 (1)
Silk Air

International AirlinesSilk Air

2.6 from 10 reviews

Latest review: My husband and I flew from Phuket to Singapore on Sunday 23rd June. While waiting for our flight the weather was extremely wet. My question and complaint is "where did you store my luggage before the

  • Value for Money
    3.5 (2)
  • Seat Room
    4.0 (3)
  • Food
    3.0 (3)
  • In-Flight Service
    3.7 (3)
  • In-Flight Entertainment
    2.0 (2)
American Airlines

International AirlinesAmerican Airlines

1.8 from 31 reviews

Latest review: We have been let down previously by American Airlines but thought we would try them again for domestic USA flights on a visit involving multiple other domestic flights followed by an international

  • Transparency
    1.5 (4)
  • Value for Money
    1.0 (4)
  • Seat Room
    1.0 (3)
  • Food
    1.7 (3)
  • In-Flight Service
    2.0 (3)
  • In-Flight Entertainment
    2.0 (2)