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Best Airlines
90 listings
International AirlinesAir China
Latest review: No body responds on phone calls , not accepting credit/depot cards , app doesn’t work , they won’t let me to keep the keep my tickets with “ open date”.. worth customer service , almost impossible t
- Review Summary
- Transparency 4.0 (1)
- In-Flight Service 4.0 (2)
- In-Flight Entertainment 4.0 (2)
- Food3.0 (2)
- Seat Room3.5 (2)
- Value for Money3.0 (2)
International AirlinesCebu Pacific Air
Latest review: I was offered and accepted a full refund on 16 March. Initially told it would be two months then when two months had passed, suddenly it would be 3-4 months for the refund to be processed. It is now
- Review Summary
- Transparency 1.8 (13)
- In-Flight Service 2.3 (10)
- In-Flight Entertainment 1.8 (4)
- Food2.3 (6)
- Seat Room2.3 (9)
- Value for Money2.5 (13)
- Wi-Fi1.0 (1)
International AirlinesGaruda Indonesia
Latest review: WE booked our airfares for travel in April 2020 direct with Garuda. Due to the 'virus', the boarders closed and flights cancelled. Contacted Garuda in March who advised they would not give a refund
- Review Summary
- Transparency 1.4 (23)
- In-Flight Service 2.1 (21)
- In-Flight Entertainment 1.6 (18)
- Food1.6 (18)
- Seat Room1.9 (18)
- Value for Money1.3 (26)
- Wi-Fi2.0 (2)
International AirlinesMalaysia Airlines
Latest review: We have flights booked from Sydney to Thailand in September 2020 and the flights keep getting rescheduled and will not leave the ground due to Government restrictions yet MA are saying we can have
- Review Summary
- Transparency 1.5 (46)
- In-Flight Service 2.2 (39)
- In-Flight Entertainment 2.3 (37)
- Food1.8 (39)
- Seat Room2.3 (39)
- Value for Money1.7 (52)
- Wi-Fi1.3 (9)
Domestic Airlines and International AirlinesTiger Airways · includes 2 listings
Latest review: We are a family of 6 that included 3 adults and 3 kids travelling from Brisbane to Melbourne. The family included two of my nephew and niece who flew on tigerair from Syndey-Brisbane 3 days ago. We
- Review Summary
- Transparency 1.5 (118)
- In-Flight Service 1.8 (76)
- In-Flight Entertainment 1.1 (37)
- Food1.2 (39)
- Seat Room1.8 (90)
- Value for Money1.6 (144)
- Wi-Fi1.1 (9)
International AirlinesChina Eastern Airlines
Latest review: Cheap as chips flight Sydney Kunming Shanghai Sydney $612 RTN first time I've flown with this carrier ,look you get what you get food very ordinary eat well before you get on the plane and don't
- Review Summary
- Transparency 2.8 (8)
- In-Flight Service 2.5 (13)
- In-Flight Entertainment 2.5 (11)
- Food2.3 (13)
- Seat Room2.8 (12)
- Value for Money2.8 (12)
International AirlinesAir Canada
Latest review: Purchase two flights return from Brisbane to New York via Vancouver prior to the COVID-19 pandemic. They cancelled the flights and only offered a credit voucher for 24 months validity in April. Then
- Review Summary
- Transparency 1.7 (18)
- In-Flight Service 2.2 (12)
- In-Flight Entertainment 2.8 (10)
- Food2.3 (8)
- Seat Room2.0 (12)
- Value for Money1.8 (17)
- Wi-Fi2.7 (3)
Domestic AirlinesAirNorth
Latest review: Flew Darwin To Cairns Via Gove. Flight On Time, the Crew Very Nice. I guess the pricing good have been a little more competitive but the Flight Times suited our needs. When in Darwin I did need to
- Review Summary
- Transparency 2.7 (3)
- In-Flight Service 2.7 (3)
- Food1.3 (3)
- Seat Room3.0 (3)
- Value for Money2.0 (3)
International AirlinesPhilippine Airlines
Latest review: Booking process was quick as they are taking your money however they have no support or customer service aligned. I have called so many times. been on hold the longest. It took them nearly 2 hrs and
- Review Summary
- Transparency 1.6 (20)
- In-Flight Service 2.8 (14)
- In-Flight Entertainment 2.7 (14)
- Food2.6 (14)
- Seat Room2.4 (15)
- Value for Money2.0 (22)
- Wi-Fi1.0 (4)
International AirlinesScoot
Latest review: In March, We booked a trip to come home early from Vietnam. They canceled our leg to Singapore 2 hours before departure via text message and as a result missed the connecting scoot flight back — w
- Review Summary
- Transparency 1.3 (48)
- In-Flight Service 1.8 (33)
- In-Flight Entertainment 1.1 (16)
- Food1.7 (26)
- Seat Room1.9 (38)
- Value for Money1.7 (56)
- Wi-Fi1.2 (11)
International AirlinesEtihad Airways
Latest review: Even though Etihad has Cancelled my flights from their end, they have refused any kind of refund. This is against their own Rules and Regulations. I am now taking the matter to the ACCC &
- Review Summary
- Transparency 1.5 (69)
- In-Flight Service 2.1 (43)
- In-Flight Entertainment 2.5 (37)
- Food2.1 (39)
- Seat Room2.3 (43)
- Value for Money1.5 (78)
- Wi-Fi1.2 (11)
International AirlinesAir Asia
Latest review: Air Asia doesn't have any call center. Their service is very poor. If you have any problem, there is nobody to solve it. It is very frustrating . Guys if you have luggage, please avoid this
- Review Summary
- Transparency 1.4 (83)
- In-Flight Service 1.6 (60)
- In-Flight Entertainment 1.2 (37)
- Food1.6 (44)
- Seat Room1.6 (62)
- Value for Money1.6 (89)
- Wi-Fi1.1 (14)
International AirlinesFiji Airways
Latest review: Both flights too and from where close to on time, but Ive never experienced flights like these. The seats are so close together you cannot move an inch or even move you legs. The plane was old the
- Review Summary
- Transparency 1.5 (6)
- In-Flight Service 2.0 (6)
- In-Flight Entertainment 1.3 (6)
- Food1.3 (6)
- Seat Room1.7 (6)
- Value for Money1.5 (6)
- Wi-Fi1.0 (1)
International AirlinesSriLankan Airlines
Latest review: One of the worst customer service i have encountered, tried to contact the head office no one even bothers to answer the call, takes forever to answer the emails Would not recommend unless you wanted
- Review Summary
- Transparency 1.6 (7)
- In-Flight Service 2.7 (6)
- In-Flight Entertainment 2.7 (6)
- Food2.0 (6)
- Seat Room2.3 (6)
- Value for Money2.3 (8)
- Wi-Fi1.0 (1)
International AirlinesLufthansa
Latest review: They have cancelled my flight in March due to Covid-19 and promised a refund. I have called them on 1300 655 727 from Australia, and spoke to someone a couple of times in the last 5 months. Both
- Review Summary
- Transparency 1.3 (12)
- In-Flight Service 2.2 (6)
- In-Flight Entertainment 2.5 (6)
- Food2.0 (6)
- Seat Room2.7 (6)
- Value for Money1.5 (11)
- Wi-Fi1.0 (2)
International AirlinesMalindo Air
Latest review: I booked well before Corona back in early February. I use these guys twice a year to fly to Bali, not any more. I was sent notification flight to bali cancelled due to covid19 in September. Did the
- Review Summary
- Transparency 1.5 (47)
- In-Flight Service 2.0 (30)
- In-Flight Entertainment 2.0 (25)
- Food1.9 (28)
- Seat Room2.4 (29)
- Value for Money1.7 (49)
- Wi-Fi1.0 (7)
Domestic Airlines and International AirlinesJetstar · includes 2 listings
Latest review: They cancelled my flight without notifying me, then left me high and dry. I was travelling with a young family and they couldn’t have cared less. I was out of pocket hundreds of dollars for hotel, t
- Review Summary
- Transparency 1.4 (509)
- In-Flight Service 1.7 (417)
- In-Flight Entertainment 1.3 (257)
- Food1.4 (269)
- Seat Room1.6 (458)
- Value for Money1.5 (633)
- Wi-Fi1.1 (73)
International AirlinesKLM Royal Dutch Airlines
Latest review: On my way back from Indonesia to Europe, Our main flight to Amsterdam was slightly delayed. If I was on time for checking in (Amsterdam~Cork), my checked luggages were not. Rather than letting me
- Review Summary
- Transparency 1.7 (3)
- In-Flight Service 1.3 (3)
- In-Flight Entertainment 3.0 (2)
- Food3.0 (2)
- Seat Room2.3 (3)
- Value for Money2.3 (4)
- Wi-Fi1.0 (1)
International AirlinesSilk Air
Latest review: My husband and I flew from Phuket to Singapore on Sunday 23rd June. While waiting for our flight the weather was extremely wet. My question and complaint is "where did you store my luggage before the
- Review Summary
- In-Flight Service 3.7 (3)
- In-Flight Entertainment 2.0 (2)
- Food3.0 (3)
- Seat Room4.0 (3)
- Value for Money3.5 (2)
International AirlinesAmerican Airlines
Latest review: We have been let down previously by American Airlines but thought we would try them again for domestic USA flights on a visit involving multiple other domestic flights followed by an international
- Review Summary
- Transparency 1.5 (4)
- In-Flight Service 2.0 (3)
- In-Flight Entertainment 2.0 (2)
- Food1.7 (3)
- Seat Room1.0 (3)
- Value for Money1.0 (4)