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Airlines
90 listings
Domestic AirlinesREX
Latest review: Tonight is my daughter 1st flight. She checked in at the counter and the 2 absolutely love ladies greeted us just beautifully. They were very helpful. As walking to the gate we got lost but
- Review Summary
- Transparency 2.9 (22)
- Value for Money2.9 (26)
- Seat Room3.4 (19)
- Food2.9 (13)
- In-Flight Service 3.7 (19)
- In-Flight Entertainment 2.5 (8)
- Wi-Fi3.0 (2)
Domestic Airlines and International AirlinesJetstar · includes 2 listings
Latest review: They weigh in even my wallet bag that only contains my wallet and phone and my prescription glass. Ask me to pay for 14K excess for 3 kilos only. Very
- Review Summary
- Transparency 1.4 (654)
- Value for Money1.5 (777)
- Seat Room1.6 (540)
- Food1.4 (324)
- In-Flight Service 1.7 (496)
- In-Flight Entertainment 1.3 (308)
- Wi-Fi1.1 (117)
Domestic Airlines and International AirlinesQantas · includes 2 listings
Latest review: QANTAS advised us by email that they changed our flight to a later departure, meaning we could not make our 2nd (connecting flight). The details of the new 1st flight were in the email and I was
- Review Summary
- Transparency 1.4 (465)
- Value for Money1.5 (484)
- Seat Room2.0 (262)
- Food1.9 (234)
- In-Flight Service 2.1 (255)
- In-Flight Entertainment 2.1 (213)
- Wi-Fi1.6 (115)
International AirlinesAir Asia
Latest review: Been over a year awaiting a refund. No response, no answered calls, just sent around in circles by their robot. Will never ever fly with them again. Definitely not
- Review Summary
- Transparency 1.3 (107)
- Value for Money1.5 (110)
- Seat Room1.5 (74)
- Food1.5 (54)
- In-Flight Service 1.5 (72)
- In-Flight Entertainment 1.1 (46)
- Wi-Fi1.1 (22)
Domestic Airlines and International AirlinesVirgin Australia · includes 2 listings
Latest review: Tried checking in to my flight online and couldn't book seats. Website told me to check in at the airport. Should have smelt the rat then. Arrived and tried checking in with 2 kids, was told there
- Review Summary
- Transparency 1.8 (188)
- Value for Money1.8 (199)
- Seat Room2.4 (128)
- Food2.0 (114)
- In-Flight Service 2.3 (124)
- In-Flight Entertainment 1.9 (101)
- Wi-Fi1.7 (48)
International AirlinesQatar Airways
Latest review: The costumer service is such a disaster. I called several times to get basic informations about my luggage and they couldn't even give any basic answer. I had to call several time because their
- Review Summary
- Transparency 1.8 (75)
- Value for Money2.3 (85)
- Seat Room3.1 (62)
- Food3.0 (57)
- In-Flight Service 3.3 (62)
- In-Flight Entertainment 3.2 (54)
- Wi-Fi2.9 (20)
International AirlinesEtihad Airways
Latest review: Yes the covid epidemic took a toll on all of us. I had flights booked with Etihad which they had to cancel. initially they wouldn't offer a refund then they change their minds and gave a refund 12
- Review Summary
- Transparency 1.4 (78)
- Value for Money1.5 (87)
- Seat Room2.3 (45)
- Food2.1 (40)
- In-Flight Service 2.2 (45)
- In-Flight Entertainment 2.5 (38)
- Wi-Fi1.2 (11)
International AirlinesGaruda Indonesia
Latest review: Our flights from Sydney to Holland, purchased end of 2019 were cancelled due to COVID and more than a year passed and still no refund! It is a absolutely horrible company. Never
- Review Summary
- Transparency 1.4 (26)
- Value for Money1.3 (29)
- Seat Room1.9 (19)
- Food1.6 (18)
- In-Flight Service 2.1 (21)
- In-Flight Entertainment 1.6 (18)
- Wi-Fi2.0 (2)
International AirlinesSingapore Airlines
Latest review: Flew Frankfurt to Adelaide with transit in Singapore. We are frequent flyers with another airline and were absolutely shocked at the poor service by Singapore Airlines. Our flight tickets cost
- Review Summary
- Transparency 2.4 (70)
- Value for Money2.4 (75)
- Seat Room3.0 (47)
- Food2.7 (45)
- In-Flight Service 3.2 (45)
- In-Flight Entertainment 3.4 (41)
- Wi-Fi2.0 (10)
International AirlinesMalindo Air
Latest review: Have been waiting over a year for a refund of cancelled flights. Keep giving different email contacts. Worst airline ever, stay away. Theives who will not refund tickets that were cancelled
- Review Summary
- Transparency 1.5 (53)
- Value for Money1.6 (56)
- Seat Room2.3 (30)
- Food1.9 (29)
- In-Flight Service 1.9 (32)
- In-Flight Entertainment 2.0 (26)
- Wi-Fi1.0 (8)
Domestic AirlinesAirNorth
Latest review: I experienced delays, no help on rescheduling, no explanation just a text message 2 hours before departing and in the end my luggage and all the items got completely wet because they left it on the
- Review Summary
- Transparency 1.9 (7)
- Value for Money1.9 (7)
- Seat Room2.5 (4)
- Food1.3 (4)
- In-Flight Service 2.3 (4)
- In-Flight Entertainment 1.0 (1)
- Wi-Fi1.0 (1)
International AirlinesChina Southern Airlines
Latest review: I was a silver member with china southern since the pandemic hit living in Australia has closed international borders they downgraded my elite membership to bronze from silver. Terrible
- Review Summary
- Transparency 3.9 (62)
- Value for Money4.2 (98)
- Seat Room4.4 (91)
- Food4.3 (89)
- In-Flight Service 4.7 (91)
- In-Flight Entertainment 4.3 (87)
- Wi-Fi3.0 (2)
International AirlinesEmirates Airlines
Latest review: Meant to fly to Norway in March 2020 and after the cancellation we could only get travel vouchers in place of our ticket. After a year had passed (nearly) I called them for a full refund which they
- Review Summary
- Transparency 1.9 (53)
- Value for Money2.0 (63)
- Seat Room2.7 (48)
- Food2.7 (47)
- In-Flight Service 2.7 (48)
- In-Flight Entertainment 3.0 (44)
- Wi-Fi2.2 (17)
International AirlinesMalaysia Airlines
Latest review: Booked a ticket from India to Australia in October. The flight got cancelled and then they refused to give a refund saying that it is not airline's fault that the flight is cancelled.
- Review Summary
- Transparency 1.4 (52)
- Value for Money1.6 (58)
- Seat Room2.2 (42)
- Food1.8 (42)
- In-Flight Service 2.1 (42)
- In-Flight Entertainment 2.2 (40)
- Wi-Fi1.3 (12)
International AirlinesThai Airways
Latest review: Still waiting for my refund from May 2020. Come on Thai, I thought you were at top airline? Refunds should be done as soon as my flight was canceled. Not 1 year
- Review Summary
- Transparency 1.4 (18)
- Value for Money1.7 (23)
- Seat Room2.1 (14)
- Food2.0 (14)
- In-Flight Service 2.1 (15)
- In-Flight Entertainment 2.7 (12)
- Wi-Fi1.8 (5)
International AirlinesAir New Zealand
Latest review: For some reason air New Zealand have got a great reputation. But ive NEVER had a good reliable flight them always delayed leaving little time at connections. The last flight i took cost me $975
- Review Summary
- Transparency 1.7 (44)
- Value for Money1.8 (45)
- Seat Room2.2 (23)
- Food2.2 (19)
- In-Flight Service 2.2 (23)
- In-Flight Entertainment 2.6 (18)
- Wi-Fi2.5 (2)
Domestic AirlinesQantasLink
Latest review: Qantas link which is owned by Qantas has for years been abusing the monopoly position they are in with flights to regional Australia. I really hope the authorities step in and stop this madness. it's
- Review Summary
- Transparency 2.3 (3)
- Value for Money1.0 (3)
- Seat Room1.3 (3)
- Food1.3 (3)
- In-Flight Service 1.7 (3)
- In-Flight Entertainment 3.0 (2)
- Wi-Fi3.0 (1)
International AirlinesJapan Airlines
Latest review: Japan Airlines have no direct customer service available for changes made by them. They cancel your flight and ensure they are not contactable nor interested in assisting their passengers. Many
- Review Summary
- Transparency 2.1 (9)
- Value for Money2.3 (10)
- Seat Room3.2 (10)
- Food2.9 (10)
- In-Flight Service 2.9 (10)
- In-Flight Entertainment 2.7 (10)
- Wi-Fi1.3 (3)
International AirlinesCathay Pacific Airways
Latest review: Full marks and much appreciation for a prompt and full refund of our unused flights due to Covid 19 from Paris to Hong Kong and Hong Kong to Sydney. We had a refund in our account just 12 days after
- Review Summary
- Transparency 2.2 (29)
- Value for Money2.3 (32)
- Seat Room2.8 (21)
- Food2.4 (23)
- In-Flight Service 2.3 (23)
- In-Flight Entertainment 2.7 (21)
- Wi-Fi2.3 (8)
International AirlinesVietnam Airlines
Latest review: Hi there. Mình xin khiếu nại về việc cô Nguyễn Thanh Hùng mang mã số 506. Mình đã gọi lên tổng đài Vietnam Airline ngày 23/03/2021 về vụ việc huỷ vé để lấy lại tiền, mình nói chuyện rất lịch sự với c
- Review Summary
- Transparency 2.3 (22)
- Value for Money2.2 (23)
- Seat Room3.1 (14)
- Food3.3 (15)
- In-Flight Service 3.4 (15)
- In-Flight Entertainment 3.4 (14)