LG Appliances

Good fridgeGood fridge only problem is handle wear, pretend chroming is wearing off where people grab.

AmazingI recently bought an LG fridge, and I'm absolutely loving it! The cooling efficiency is top-notch, keeping all my food fresh and perfectly chilled. Plus, the spacious interior design is a game-changer, allowing me to store la... Read morerge pots and pans easily. The sleek exterior also adds a touch of modern elegance to my kitchen. I'm genuinely impressed with its performance and would highly recommend it to anyone in need of a reliable and stylish fridge.

LG Do not buyMy mother’s 6 & 1/2 year old still under warranty fridge blew up and stopped working. After many phone calls to LG there has been no returned calls & no offer to sort this out. The last phone call to LG someone at least attem... Read morepted to sort this out by giving her 2 repairmen within a 100km radius whom one said he wouldn’t even look at it as it was too far away and the other said they couldn’t look at for 3 mths and when they do come out she will be responsible for the call out fee and the labour because LG will only cover to pay the parts. LG just keep saying I’ll get someone to call you back but they never do. LG has the worst warranty service or lack there of, we have expected. It is rediculous that a fridge of this price point has such poor customer service and little to no warranty service. My elderly mother had to go purchase a brand new fridge (NOT AN LG) because of LGpoor warranty and service. DO NOT BUY LG. There is no longevity in the brand and definitely no customer service." After posting my review on the LG website this the email response I received….. Our staff has read your review and we value your contribution even though it did not meet all our website guidelines. Feel free to edit your review or submit something else Thanks for sharing, and we hope to publish next time!… It appears that LG reviews system only publishes positive reviews, that is not a true review that’s simply nothing more than selective advertising

Don’t waist your moneyWorked well until it stopped. We got just over 12months thank god I got extended warranty. Show details

Very unsatisfactory after-sale service and defective LG vacuum cleaner attachmentLG A9N-MULTI Red 2 x Battery vacuum cleaner purchased at Harvey Norman in July 2023 for $764.00. The vacuum cleaner has a 24 month warranty. After only a few uses the small combination brush and hard nozzle attachment malfunc... Read moretioned as the brush section of the attachment failed to lock into place and constantly retracted during vacuuming. I phoned LG to request a replacement attachment. I had already registered the vacuum cleaner warranty online in the LG website. When phoning LG, there is only an obscure recorded message which advises customers to leave a phone number for a return call. When I finally received a phone call from LG, I found that the customer service provided was substandard being ill-mannered, argumentative and berating. I was required to take photographs of both the front and back of the faulty attachment, the Harvey Norman sales receipt and the product label in the interior of the vacuum cleaner and to download and email the photos to LG. I subsequently received an email from LG advising receipt of my complaint, after which I heard no further. After patiently waiting 4 weeks, I sent an email to LG asking when the faulty attachment would be replaced and received no response. Therefore, I telephoned LG and after 30 minutes in which I was constantly put on hold, I was told that LG could not provide a replacement attachment and that I would have to return the faulty vacuum part to Harvey Norman and that the retailer would need to contact LG on my behalf in order to obtain a replacement attachment. If this is LG's standard required process/procedure for replacing a faulty LG vacuum cleaner and/or attachments, then customers should be advised of this from the outset and not subjected to wasting hours of time taking, uploading and emailing photographs and documents to LG when the company clearly has no intention of assisting. I will not purchase any further products manufactured by LG as I consider the purported after-sale "customer care" to be defective as was the vacuum cleaner. If customers pay close to $800 for a vacuum cleaner, it is not unrealistic to expect attachments to be sturdy enough to last for more than a few uses. I would not recommend LG products to others.

Dangerous electrical failure - the magnetron melted (with photos)I bought this microwave a bit more than 2 years ago and it ran fine. However in past few months it made an intermittent buzzing sound with a bright orange flames/arcing emitting behind the mica sheet which covers the magnetro... Read moren output (the metal device which produces the microwaves). As you can see in the photos, removing the mica sheet cover (guided by an electrician), the magnetron has melted a hole in itself which is causing microwaves to leak out and cause arcing. The microwave is no longer safe nor useable. 2 stars because the touch interface and time slider was great when it was working.

Do not buy, waste of moneyDo not buy this fridge. The freezer is over freezing and causing frost inside the food packages and spoiling all my food. I did have technician come out and investigate only to tell me its normal for this freezer, however in my opinion it is faulty as frost should not form inside the packages within a week. Show details

A microwave that actually worksThis is a good value microwave, which is user friendly.
I just bought it to replace more expensive Panasonic model that couldn’t cook a papadum in 4 minutes.
This new microwave did it better in 1 minute.
Also it easy to increase and decrease time. 1 push start and time increase/decrease. Show details

Knock knockCan't fault this fridge .... love everything about it and food lasts longer

Top door condense and water dropletsI bought this model in fiji from an authorized company. The first piece i received had the issue of condesing on the bottom left of the top door gasket seal. The company replaced with second one and unfortunately it had the ... Read moresame issue. I have attached images with the review. Its a waste of money and time. I have to run to comapny back and forth. What could supplier LG do about this?

LG - lifes good or LOW GRADE!Persuaded by salesperson to buy LG & give them another go.
Nothing but trouble. Wasnt cleaning so I went back to place of purchase, was told to only use cotton or cotton eco cycle & to use pods, not liquid or powder. What is ... Read morethe point of having all these cycles if only two actually clean. Cycles are ridiculously long, 1hr 40 mins for four items of clothing. Clothes come out with ties ripped off & all twisted together. Has destroyed most of my delicates so now I handwash. I cannot say anything positive about this machine

Fridge died after 2 years! Do not buy one!!Bought this brand new to fit a narrow space and has worked fine for us, but after just over two years, it suddenly stopped cooling the fridge compartment and we lost a heap of food. There are online LG guides on things to ch... Read moreeck/try to get it to restart (so they know their products have these failures!) but nothing makes any difference. Waste of money!

I like this productIt is very quiet, easy to operate, I fully trust my delicate clothes and the best thing is that I don't have to worry because it turns off completely when the job is finished.

Looking Good with LGAfter my 37 year old Kelvinator fridge passed wind then died. I bought an LG. Best decision after much research as this fridge really works as intended Show details

GarbageDo not bother. This microwave should be removed from sale. It heats food perfectly when you first use it, but it will inevitably fail after a few months to a year or so of moderate use. We just had our magnetron replaced (a k... Read morenown fault, the local authorised repairer said). Now, the rotary dial won't push in and out. Despite its price tag, this microwave is not the premium product it proclaims to be. It looks great, but this is garbage. Avoid at all costs unless you like waiting for your products to be repaired.

Not so goodWe loved the quality of the LG fridges when we saw them, particularly the 530Ltr slim. We wanted more room so chose this 665Ltr side by side. It looks great but there are some serious design issues.
The first is the two bot... Read moretom draws of the refrigerator. They pull out from the very bottom of the bin meaning extra bending every time we need to open them. Most fridge draws allow you to pull them open from the top of the draw. The second issue is the bottom draw in the freezer side. The short glass that fits over the top of it is so loose. It pulls easily off and even worse, when the bottom draw is opened, it easily comes off. This makes it dangerous and readily breakable. This glass does not even fit snuggly with the contours of the fridge. I have never seen such an ill fitting glass top even on cheaper fridges. The bottom draw does not open and close smoothly either and they have not been put in incorrectly as there is only one way they can be put in. On the fridge side there is one shelf that can be adjusted to a different shelf height. We noticed that the more expensive fridges use this spot to put in a metal shelf to hold bottles. On the LG website, we do not have the option to buy this extra shelf.

Love this FridgeAfter my Westinghouse died after 3.5 years the LG ThinQ was a welcome relief. Holds everything even all the condiments fit with ease. Would never go for the cheaper brands. They all have cheap components that aren't covered i... Read moren the warranty. The salesman said Fisher & Pykele have the least returns/problems and stay away from Westinghouse/Electrolux/Hisens.

Great while it lastedIt worked great untill it was 3 years old, then started sparking and stopped heating Show details

Incredibly poor build qualityBought this brand new today, and the door is completely warped. There is a difference of 3-4mm from one side to the other, despite having the feet correctly levelled. The chassis is also incredibly flimsy - this is the poores... Read moret build quality I've ever seen in a dishwasher. When trying to run it, it immediately gave an error message. I can't believe such poor quality products can be put to market, especially at this price point.

Watch out for the spin-dry cycle!Solid, reliable machine with a large capacity. Purchased 3 years ago (April 2021) to replace a 10-year-old Fisher & Paykel front loader, which in hindsight was a lot gentler in its default mode. With the LG we've learned the hard way that we need to avoid the standard spin-dry setting when washing items containing elastic, for example.

The most expensive dryer I have ever purchasedFailed at 3 1/2 years of VERY light usage! The drum has a massive clunk a few times per rotation which if I manually turn the drum feels like the bearings or whatever the drum rotates on has failed as it clunks and wobbles al... Read moreong. UPDATE! LG sorted it for us! There was a faulty roller wheel/bearing assembly which has been replaced now. The only frustrating sticking point now is. For the life of this dryer, drying sheets and doona covets has been the absolute worst too, I have never in my life had any dryer turn a few sheets into massive balls which DO NOT DRY properly. I have to remove and place them back in many times for them to dry, well almost dry fully. There appears to be a suggestion on some sites that the dryer has a reverse spin feature which I have not found on ours. It spins the same direction for the whole drying cycle which is where the balls of sheets or doona come from.

Very DisappointedAfter having endless trouble with a large top loader I went back to front loaders and purchased this one. I made a mistake in choosing this particular machine, unfortunately, as we have had endless trouble with it. The first ... Read morerepairer who came to fix it (thankfully under warranty) commented that he had seen other machines with the same problem. During manufacturing, the machining of parts sometimes is not as finely tuned as it should be, which results in the drum not always rotating evenly. This appears to be what happened with ours as it has often jumped and banged around inside with even a small load. It gets so bad at times that it has to sit for a moment, to rebalance itself I suppose, before continuing in the cycle. As a result of this, the time of the load can increase greatly to the extent that with a heavy load (and remember this machine is rated to be able to handle 12 kg of washing) the time can increase by over an hour on the cotton cycle. This is extremely annoying as my days are very busy and I cannot afford to be waiting on a load of washing that should have finished an hour or more ago. I wash a variety of items including our king-sized quilt, greasy work clothes, delicates, towels, and ordinary washing items. The problem occurs randomly in any of the cycles. I have tried liquid and powder detergent. I have drastically reduced the amount of detergent to prevent sudsing to the point that my washing does not smell clean. Nothing helps and when I finally got so frustrated that I sent 2 short videos of the machine misbehaving to our repair company, they replied that as they had come twice and already replaced many parts, they felt I should try getting it replaced under warranty. This I intend to do when businesses open again after the Christmas break. I understand that my particular machine may be an isolated problem, however, I cannot in good conscience recommend anyone else buy one like this.

A Dreadful Washing Machine1. The machine has lots of different cycles, unfortunately most are useless, due to either being unsuitable for typical family wash loads, or due to weight limitations. A simple wash and spin dry in about 30 minutes for fam... Read moreily clothing is impossible. Neither can you just have a spin cycle. 2. Despite having installed anti-water hammer valves on the taps, the machine still causes noisy water hammer in the house water pipes. 3. Despite the manual including instructions for a tub clean cycle, the instructions are either wrong, or this model doesn't have a tub clean cycle. 4. The LG customer enquiry personnel appear to be professionally trained to fob off questions. They appear to know very little, if anything, about their products. 5. All wash cycles are pre-set. You cannot change temperature or spin rpm. 6. Information published on the Internet by LG for this model is either out of date or just plain wrong. They even have a website form that you fill in, but then cannot submit due to "system error". 7. LG complaints management is just that - management. It's not about solving problems. In summary this LG product is inferior to most other washing machines on the market. Had I known what I know now, there's no way I would have purchased this machine. Further, after experiencing LG "customer service", I will never again purchase an LG product, and my recommendation is that you don't either.

How hard is it to buy a machine that does what it’s supposed to doMy lg machine is almost 4 years old and lately it’s been making an awful loud noise when it spins out the water
Any one had this before ?
So I rang the lg customer number and was talking to a women who I could hardly underst... Read moreand I asked where she was located and low and behold shes in The Phillipines ‍ Are you kidding me All I wanted to know was the price of a new water pump but she wanted a copy of my invoice and a video of the problem So I said thanks but no thanks and said good to her I’m also have the issue of the clothes being covered in white stains and what looks like paper flecks ?? We clean the filters every time but it’s still happening At this rate we will go back to hand watching with wash board and a manual wringer like I the old days

Broke after 2 yearsTerrible fridge, ice tray handle broke and was a pain from get go. And after 2 years it finally gave up on me. LG said unless it’s the compressor it won’t be covered by them. Show details

Just a great dryer to useThe dryer was so easy to use and the cleaning process just as easy. I drys the cloths very and I hardly ever need ironing. The dry is very quite in operation and does not disturb us Show reply

Useless After 2 Years!Purchased for approximately $1400 from Harvey Norman in 2021 for use on carpet and tile floor. Worked flawlessly for two years…..then the problems started. Robot leaves dock then turns off and back on after about 30 seconds a... Read morend just sits there. Diagnostic reports no problems. I suspect battery charge is depleted even though it reports fully charged. For the price I expected at least a 5 year life - will avoid all LG products from now on! Buyer beware!

DO NOT BUY THIS MACHINEI should have looked at reviews before purchasing this machine.
The water doesn't fill to the correct level, thus prompting the E1 error.
Doesn't balance large loads properly and walks away while still continuing to spin.
Clo... Read morethes are still dirty and I find there is laundry powder still left on clothes. Struggles blankets and will come up with E1 error. Washing times are too long, thus you have to manually put in a shorter cycle. When taking out clothes or adjusting the unbalanced load, you have to lean over the touch panel ( because of deep washing barrel) and you will rest or turn it off with your torso or breasts. I did realise that the barrel is really deep and smaller people like myself need a step to reach into the bottom of the barrel, that I can compromise on. What a waste of money and time, I am really disappointed that a long standing company can produce such a crappy piece of machinery, especially when you are a leader in such technologies. Well not any more I guess. These machines need to be recalled and replaced.

All set for a hot summer or the next cold winterOur kitchen/dining room area has been neglected as far as cooling is concerned, even though this is the main area where family and visitors tend to congregate. We do a fair amount of cooking in the kitchen and that naturally ... Read moreincreases heat levels during those times. While we do have air conditioning in a nearby lounge room, the cooling effects from this AC's does not contribute to cooling into kitchen/dining room area. I really liked the features of this LG unit, the fact that it has a 5 star energy rating and built in WiFi. Compared to the older AC units we have, this one is far more efficient because of the newer heat pump technology it employs. Also the Wifi feature means that we can control the AC when we are out and about via our mobile phones and if needed, we switch it on a half and hour before we get back home. It has been installed for more than a month now and we've needed it on some days for both cooling and heating, due to the variable spring weather we have in Melbourne. You know what they say, "If you don't like the weather in Melbourne, wait 10 minutes". It has worked flawlessly and quietly in providing the much needed comfort to our kitchen/dining room area. The only issue we had was with the initial WiFi setup, which was more complex and it took longer than anticipated to connect it up. However there's been no issues with it remaining connected and we can control it via mobile phone or voice command (via Google). Should have listened to the installers who offered to connect it to our WiFi on the day of the install. Even though the unit is rated at 3.5kw, it saves power by continually adjusting the heating and cooling power requirements via the Smart Inverter. So it only consumes the power it needs for it to reach the temperature that you have set. Unlike older AC's that run on full power continuously until they reach set temperature and then shut off the compressor.