Best Suncorp Bank Accounts
Based on 19 reviews
Suncorp Everyday Options
3.4 (10) Summary
Simon P. 84 posts
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Excellent customer serviceI have had an excellent experience with Suncorp bank ever day banking since opened account almost 5years ago. Excellent over the phone and in branch customer service, love their app too. They provided me with such an invaluab... Read morele help when I had a problem making a payment while travelling overseas. Quite sad that banking activities will no longer part of Suncorp as they are sold to another company.
Suncorp Visa Debit
3.2 (6) Summary
Simon P. 84 posts
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Excellent customer serviceI cannot praise enough Suncorp customer service! I am truly impressed of how accessible, friendly, knowledgeable, professional, efficient the staff helping over the phone are. Been in contact with several staff members over l... Read moreast couple of weeks to help me with a merchant who wrongly charged me eight time on same afternoon for exact same service, and who claims having refunded the amounts. Suncorp makes it easy from the start with clearly stated options easy to select over the phone. Commonwealth Bank options are too confusing, I end up giving up! Big Thank You to Suncorp!
Suncorp Term Deposits
3.7 (3)
AAA 29 posts
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Disability issueDisability issue. I did not mention my problem as I just wanted smooth, simple, stress free. I tried to put money into a term deposit. The buffoons giving 2 contradictory options for id. I could go to local post office to ver... Read moreify id. They did. Stuncorp did say they would send it to them. APO does not. SO I asked to send it email... this is 15 phone calls later. They then said I had to go to the STORE their word for a bank...in Grenfell st... had to walk, bus, walk bus in. Doctor said limit your steps as need more surgery. So they made me waste time with PO visit to then reject it. Never had to deal with clowns like they have in this STORE. Fraud people ring up to say you have to go in as I was not a fraudster... gee thanks trying to invest money never been harder. Uk compensate, paying you for their mistakes with customer service... result is better banking and customer service. Here you are treated like crap. However my credit union will get a 5 star review as they know what is smooth, simple, stress free. And a nice term deposit for a win win. 297 negative reviews. oh 298 now for shocking management and training.
November 11th 2019 Update: Perfect if Suncorp did not exist
Suncorp has many negative reviews. Too many cooks spoiling a foul broth of incompetence and zero customer service. Money going into term deposit....too hard if you make a simple request. Too hard if you want to put money into a new account. Too hard if you are disabled.
Since then 3 survey requests 3 feedbacks email phone email and these incompetents do not talk to each other....!!!!
Do these reviews improve do you think? Would you look forward to an imbecile sending you a survey when he did not speak to all the other face saving, time wasting, damage control departments?
Suncorp missed out on a wedge of money.... and invite negative reviews this is 4 times already...
Some people should not manage a bank.....have seen more brains in a bunch of grapes....
Super Funds Awards 2022!
Wendy Z.