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Best Banks in Australian Capital Territory Canberra–Queanbeyan

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84 listings

NAB (National Australia Bank) Online

NAB (National Australia Bank) Online

1.5 from 75 reviews

Latest review: Been with the bank for years, specifically because of their online banking budget app; Money tracker. Now, in the middle of covid, when everything has gone to hell and there is no way I can change

  • Transparency
    1.7 (63)
  • TopicsGeneral Transactions (40) · Business Banking (10) · Loan Application (10) · New Account (9) · Credit Card Application (6) · ATM Experience (3)
  • Customer Service
    1.6 (68)

Is part of...
NAB (National Australia Bank) · includes 2 listings
908 reviews
BankWest Branches

BankWest Branches

1.7 from 29 reviews

Latest review: Bankwest Branch Manager/s refused to attend to matters in relation to a deceased estate, customer for decades and accused of having 2 names which they say is illegal - it is

  • Transparency
    1.9 (20)
  • TopicsGeneral Transactions (17) · Credit Card Application (7) · New Account (6) · ATM Experience (2) · Business Banking (2) · Loan Application (2)
  • Customer Service
    1.9 (20)

Is part of...
BankWest · includes 2 listings
574 reviews
Suncorp Branches

Suncorp Branches

1.6 from 36 reviews

Latest review: Abridged statement of facts: Attended branch to order new ATM card 6 weeks before it was due to expire - in anticipation of travel interstate. Attended on agreed date to collect card - not at

  • Transparency
    1.6 (28)
  • TopicsGeneral Transactions (23) · Loan Application (5) · Business Banking (3) · New Account (2) · Credit Card Application (1)
  • Customer Service
    1.5 (30)

Is part of...
Suncorp · includes 2 listings
370 reviews
NAB (National Australia Bank) Branches

NAB (National Australia Bank) Branches

1.5 from 55 reviews

Latest review: I have been 8 years with this bank. they are terribly slow in branches. always two people working the rest walking. some of them are very arrogant. Too old clerks and too

  • Transparency
    1.8 (36)
  • TopicsGeneral Transactions (28) · New Account (10) · Loan Application (9) · Business Banking (7) · ATM Experience (4) · Credit Card Application (3)
  • Customer Service
    1.5 (40)

Is part of...
NAB (National Australia Bank) · includes 2 listings
908 reviews
St.George Branches

St.George Branches

1.7 from 24 reviews

Latest review: I have just become trustee of an account through a will - unfortunately with St George. I can honestly say St George staff do not know one hand from the other. I wanted to invest some of the money,

  • Transparency
    1.5 (19)
  • TopicsGeneral Transactions (15) · Loan Application (7) · New Account (5) · ATM Experience (4) · Business Banking (4) · Credit Card Application (1)
  • Customer Service
    1.9 (23)

Is part of...
St.George · includes 2 listings
502 reviews
Beyond Bank Branches

Beyond Bank Branches

1.9 from 14 reviews

Latest review: Beyond Bank is a bank that adds stress to your life. If you want a bank that you are able to pay accounts stress free then Don't use Beyond Bank. I have only been with them for about 12 months. But

  • Transparency
    2.1 (9)
  • TopicsLoan Application (7) · General Transactions (5) · New Account (1)
  • Customer Service
    2.2 (12)

Is part of...
Beyond Bank · includes 2 listings
79 reviews
Macquarie Bank Online

Macquarie Bank Online

1.7 from 20 reviews

Latest review: This bank is ridiculously hard to deal with. I simply wanted to open a savings account online, any other bank does this easily, Macquarie wanted extra verification which means getting a certified

  • Transparency
    1.6 (18)
  • TopicsGeneral Transactions (14) · New Account (8) · Loan Application (6) · Credit Card Application (2) · ATM Experience (2) · Business Banking (2)
  • Customer Service
    1.4 (18)

Is part of...
Macquarie Bank · includes 2 listings
184 reviews
Citibank Online

Citibank Online

1.3 from 74 reviews

Latest review: Changed to this bank to take advantage of high savings account years ago. Never had anything but problems with them. The website is very hard to use. Tried to cancel when the promo interest rate

  • Transparency
    1.5 (60)
  • TopicsGeneral Transactions (34) · Credit Card Application (23) · New Account (12) · Business Banking (5) · Loan Application (5) · ATM Experience (3)
  • Customer Service
    1.4 (62)

Is part of...
Citibank · includes 2 listings
626 reviews
Bendigo Bank Online

Bendigo Bank Online

1.7 from 18 reviews

Latest review: I am a new customer. I do not know what is security token. It is totally new to me. They didn't explain about it. They were asking so many questions and they were very

  • Transparency
    2.3 (11)
  • TopicsGeneral Transactions (12) · Credit Card Application (3) · ATM Experience (1) · New Account (1)
  • Customer Service
    2.2 (13)

Is part of...
Bendigo Bank · includes 2 listings
278 reviews
ANZ Branches

ANZ Branches

1.3 from 62 reviews

Latest review: Today 29th day of June 2020 I went too the ANZ at the Ridgehaven branch to make a payment on my wife's Visa Card, I have done this practice for decades. I was waiting for the teller when I was

  • Transparency
    1.6 (41)
  • TopicsGeneral Transactions (32) · Loan Application (15) · Business Banking (10) · New Account (7) · Credit Card Application (5) · ATM Experience (4)
  • Customer Service
    1.5 (49)

Is part of...
ANZ · includes 2 listings
1,178 reviews
St.George Online

St.George Online

1.4 from 45 reviews

Latest review: I had the unpleasant experience of dealing with back-end office staff located in South Australia. They could use trained parrots to do the same job. They just kept reading from a script and pushing

  • Transparency
    1.3 (29)
  • TopicsGeneral Transactions (17) · Credit Card Application (14) · Loan Application (8) · Business Banking (7) · New Account (3) · ATM Experience (1)
  • Customer Service
    1.5 (31)

Is part of...
St.George · includes 2 listings
501 reviews
Westpac Branches

Westpac Branches

1.3 from 52 reviews

Latest review: I have been a customer with Westpac for 15 years. The bank has excellent quality branch staff whom are customer focused. Sadly senior management have recently closed an essential branch at Seaford,

  • Transparency
    1.5 (38)
  • TopicsGeneral Transactions (27) · Business Banking (12) · Loan Application (10) · Credit Card Application (6) · ATM Experience (4) · New Account (2)
  • Customer Service
    1.5 (46)

Is part of...
Westpac · includes 2 listings
781 reviews
ANZ Online

ANZ Online

1.3 from 90 reviews

Latest review: Mix together the following Ingredients:- Poor quality phone lines, phone consultants with hard to understand accents, lies, incompetence, delays involving them saying they never received copies

  • Transparency
    1.4 (66)
  • TopicsGeneral Transactions (42) · Credit Card Application (19) · Business Banking (13) · Loan Application (9) · New Account (7) · ATM Experience (3)
  • Customer Service
    1.3 (77)

Is part of...
ANZ · includes 2 listings
1,179 reviews
Bank of Melbourne Branches

Bank of Melbourne Branches

1.9 from 12 reviews

Latest review: We were looking for loan options and Ray Garcia lending manager at 'advised ' us to go into fixed rate loans knowing fully well that the market was in a declining conditons and we learnt later from

  • Transparency
    1.9 (8)
  • TopicsLoan Application (5) · General Transactions (3) · Credit Card Application (2) · Business Banking (2) · New Account (2) · ATM Experience (1)
  • Customer Service
    2.0 (11)

Is part of...
Bank of Melbourne · includes 2 listings
143 reviews
HSBC Online

HSBC Online

1.2 from 62 reviews

Latest review: I opened a Serious Saver account to take advantage of the promotional 4 month interest period. Having had similar accounts with many other Banks over the years, I can say without a doubt, HSBC has

  • Transparency
    1.3 (43)
  • TopicsGeneral Transactions (38) · New Account (15) · Credit Card Application (13) · ATM Experience (5) · Loan Application (5) · Business Banking (4)
  • Customer Service
    1.2 (46)

Is part of...
HSBC · includes 2 listings
421 reviews
Westpac Online

Westpac Online

1.2 from 61 reviews

Latest review: It has been more than a month after I sent the required paperwork to Westpac in order to refix the fixed home loan package. As a result, I am paying a higher fix rate fortnightly which is the

  • Transparency
    1.5 (46)
  • TopicsGeneral Transactions (35) · Business Banking (10) · Credit Card Application (8) · Loan Application (6) · New Account (5) · ATM Experience (2)
  • Customer Service
    1.4 (53)

Is part of...
Westpac · includes 2 listings
780 reviews
Bank of Queensland Online

Bank of Queensland Online

1.3 from 29 reviews

Latest review: Moved to BOQ not too long ago when I needed to refinance. No issues with the refinance, rates were good and their lending limits are far better than the big 4. The biggest issues I have with BOQ is

  • Transparency
    1.3 (19)
  • TopicsGeneral Transactions (18) · New Account (7) · Business Banking (2)
  • Customer Service
    1.4 (22)

Is part of...
Bank of Queensland · includes 2 listings
300 reviews
BankSA Branches

BankSA Branches

1.7 from 11 reviews

Latest review: We had 2 home loans with the Bank SA and I found out a year later, that the annual fee is $395. They flooded us all the “fee free” stuff and listed the annual fee once that we missed among all the FEE

  • Transparency
    1.9 (10)
  • TopicsGeneral Transactions (7) · Loan Application (6) · New Account (5) · Credit Card Application (4) · Business Banking (4) · ATM Experience (3)
  • Customer Service
    2.5 (11)

Is part of...
BankSA · includes 2 listings
85 reviews
Heritage Bank Branches

Heritage Bank Branches

1.6 from 14 reviews

Latest review: I needed to change banks about 3 years ago. Just due to location I went with Heritage. I use Kippa Ring branch and have always found staff helpful and polite. Also only to willing to help with

  • Transparency
    2.2 (9)
  • TopicsGeneral Transactions (6) · Loan Application (5) · Credit Card Application (2) · ATM Experience (2) · Business Banking (2) · New Account (2)
  • Customer Service
    2.1 (9)

Is part of...
Heritage Bank · includes 2 listings
148 reviews
HSBC Branches

HSBC Branches

1.4 from 22 reviews

Latest review: I've been HSBC customer for more than 5 years. I used to have home loan with them, have refinanced with other bank ever since. Communication was hard, sometimes I got no response and being assigned a

  • Transparency
    1.3 (16)
  • TopicsNew Account (14) · General Transactions (10) · Credit Card Application (3) · Loan Application (3) · ATM Experience (1)
  • Customer Service
    1.5 (21)

Is part of...
HSBC · includes 2 listings
421 reviews