Best Banks in New South Wales Sydney, Newcastle and Wollongong
- Award Winner 2021
100% customer-owned Qudos Bank offers a broad range of financial products, with branches operating in Sydney, Melbourne, Brisbane and Perth.
100% member owned
Personable customer service
Transparent business practices
- Transparency 4.7 (340)
- Customer Service4.8 (386)
- TopicsATM Experience (9), New Account (57), Loan Application (90), Credit Card Application (18), General Transactions (219) and Business Banking (28)
- Award Winner 2021
Previously named Mecu, Bank Australia is a customer-owned bank with 14 branches across Australia, full online and mobile banking options - and an incredibly high overall customer satisfaction rating.
- Transparency 4.7 (613)
- Customer Service4.7 (678)
- TopicsATM Experience (18), New Account (321), Loan Application (299), Credit Card Application (61), General Transactions (218) and Business Banking (33)
With a high number of long-standing customers, some dating back to the bank’s opening in 1971, member-owned Queensland Country Bank has a dedicated number of satisfied customers.
- Transparency 4.6 (149)
- Customer Service4.7 (163)
- TopicsATM Experience (26), New Account (43), Loan Application (52), Credit Card Application (11), General Transactions (107) and Business Banking (14)
An overwhelming majority of 5-star reviews awarded to Auswide Bank help support this 50+ year-old bank’s claim that while it’s a smaller bank, it makes a big difference when it comes to helping customers and communities.
Latest review: Been with up for a year now. So refreshing to have such a user friendly app for all your transactions. Being backed by Bendigo bank is another plus. Constant updates giving us more features is
Latest review: The app works well and the "at call" interest rate is better than most. Not full service yet, as their services are still being refined, but the government guarantee on deposits is
Latest review: I’ve been with this bank for thirty odd years and always happy with the service especially phone service being able to talk to someone and when I do they are always very helpful
Latest review: My wife and I went grocery shopping and when we got home we realized we lost our ING credit card. I rang to tell the bank and was told in the space of just minutes someone had picked up and used our
Latest review: Couldn't even get an account open as the system wouldn't recognise my Medicare card which has never had any issues before. Only other ID options are passport and licence which I don't have. Result:
Latest review: Keep away. These guys are amateurs. Takes more than a month for a simple loan rate fix. They then fix the wrong loan with wrong rate. They tried to renege on the phone call that was made to fix the
Latest review: Had a problem with my account, called the 1300 number only to be told the wait time was 1.5 hours. Tried again the next day and the next, and still over 1.5 hours wait time. Tried calling my local
Latest review: Was a long standing customer. Really wish I could give no stars. The service has deterioriated to such a point that I've closed all my accounts with them. The past two years have been really bad.
Latest review: I have banked with Heritage since I was 18, and just recently some amazing family members came to me and my wife and offered to go Guarantor for us to get our first home. They had already approached
Latest review: Been a member for 42 years and signed up all my children as well. Was a fantastic bank to be part of until recently when they shut the Penrith and Parramatta branches down. My son had to travel from
Latest review: 4-5 months, customer service/app severely lacking. $94.50 in fees in that small time period. Paywave free but other card based transaction are full of hidden fees, label everything withdrawal even
Latest review: I was a customer for 15yrs, I had 2 car loans one 7yr loan paid off in 3yrs & a 5yr loan paid off in 12 months. I have inquired about getting a new loan but Move say no and other banks say yes. They
Latest review: Discharged investment loan and at same time 50k goes missing from redraw account on owner occupied loan.. I'm assuming they needed the extra security due to selling investment property but there's no
Latest review: I have had a UBank home loan since 2013, I have had no problems until now. My loan top up settled at the start July 2021, the funds should have been available in my redraw on 9th of July. It is now 3
Latest review: Been with this bank way too long, 15 years plus. Only had a credit card with them and have been totally ripped off by them for years. Don't bank with these