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Best Banks in New South Wales Sydney, Newcastle and Wollongong

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84 listings

UBank

UBank

1.7 from 217 reviews

Latest review: To update your details, you need to print a form and send it to them to receive an email back. Or have something sent in the mail. I'm surprised they don't still use carrier pigeons. Archaic and

  • Transparency
    2.0 (128)
  • Customer Service
    1.5 (141)
  • TopicsGeneral Transactions (77), Loan Application (55), New Account (36), Business Banking (7), ATM Experience (4) and Credit Card Application (1)
Bank of Melbourne

Bank of Melbourne · includes 2 listings

1.6 from 162 reviews

Latest review: I had made an appointment to see the Chirnside Park Lending Manager, arrived on time and spoke to receptionist. I was asked to sit down and she would alert lending manager that I was there. The

  • Transparency
    1.8 (43)
  • Customer Service
    1.9 (51)
  • TopicsLoan Application (23), General Transactions (21), Credit Card Application (14), New Account (7), ATM Experience (3) and Business Banking (3)
NAB (National Australia Bank)

NAB (National Australia Bank) · includes 2 listings

1.6 from 972 reviews

Latest review: We were with NAB for 2 years, then COVID hit and our world got turned upside down. Long story short, our family had to relocate in order to gain employment and make ends meet. We ended up selling our

  • Transparency
    1.6 (216)
  • Customer Service
    1.6 (231)
  • TopicsGeneral Transactions (119), Loan Application (64), Business Banking (40), New Account (29), Credit Card Application (20) and ATM Experience (12)
St.George

St.George · includes 2 listings

1.5 from 529 reviews

Latest review: Generally the bank is reliable, however, unfortunately I've had my account disabled by their fraud / protection team several times without adequate communication. The most recent just a few days

  • Transparency
    1.4 (107)
  • Customer Service
    1.5 (122)
  • TopicsGeneral Transactions (66), Loan Application (37), Credit Card Application (35), Business Banking (20), New Account (17) and ATM Experience (6)
BankWest

BankWest · includes 2 listings

1.5 from 601 reviews

Latest review: Daughter had offer accepted on a home loan, the finance broker pushed her to accept bank west mortgage product, bank west told her that she was approved conditionally right up until the final day

  • Transparency
    1.5 (101)
  • Customer Service
    1.6 (115)
  • TopicsGeneral Transactions (70), Credit Card Application (28), Business Banking (25), New Account (24), Loan Application (22) and ATM Experience (6)
Bank of Queensland

Bank of Queensland · includes 2 listings

1.5 from 319 reviews

Latest review: Bad exp Aspley. Home loan rejection, didn't even enter to database. Tied to ins for house without approval. Also $1700 withdrawn by employee made a mistake by pressing the wrong button.

  • Transparency
    1.5 (56)
  • Customer Service
    1.6 (66)
  • TopicsGeneral Transactions (49), New Account (18), Loan Application (11), Business Banking (8), Credit Card Application (2) and ATM Experience (1)
Westpac

Westpac · includes 2 listings

1.5 from 840 reviews

Latest review: 20years with this bank No not reliable Customer service with this bank is disgusting Just one car approved in 2013 paid in full in a short two years I applied for a car loan recently almost

  • Transparency
    1.6 (177)
  • Customer Service
    1.6 (203)
  • TopicsGeneral Transactions (117), Loan Application (43), Business Banking (38), Credit Card Application (36), New Account (29) and ATM Experience (17)
Macquarie Bank

Macquarie Bank · includes 2 listings

1.5 from 200 reviews

Latest review: Only recently joined this institution (if thats what you call them) in the last six months for our house renovation. First they gave us the wrong loan to what they wanted us to have, gave us the loan

  • Transparency
    1.8 (45)
  • Customer Service
    1.7 (47)
  • TopicsGeneral Transactions (32), New Account (18), Loan Application (17), ATM Experience (4), Credit Card Application (3) and Business Banking (3)
Suncorp

Suncorp · includes 2 listings

1.4 from 396 reviews

Latest review: I don't have a positive word to say about this bank. NO positive customer experience, uncompetitive rates, uncompetitive fees and boring customer user experience that date back to early 2000. I have

  • Transparency
    1.6 (115)
  • Customer Service
    1.5 (130)
  • TopicsGeneral Transactions (67), Loan Application (43), Business Banking (19), New Account (19), Credit Card Application (9) and ATM Experience (5)
ANZ

ANZ · includes 2 listings

1.4 from 1,266 reviews

Latest review: Lack of communication between team members and different departments are beyond imagination. It is like talking to different banks in different countries with different languages. I have a loan with

  • Transparency
    1.5 (243)
  • Customer Service
    1.3 (282)
  • TopicsGeneral Transactions (161), Loan Application (64), Credit Card Application (52), Business Banking (51), New Account (34) and ATM Experience (20)
BankVic

BankVic · includes 2 listings

2.0 from 17 reviews

Latest review: Been with this bank for 10 years, unfortunately bad experiences Im shutting all of my accounts. The customer service is below average. Let’s start with fees. They charge $19 if you have insufficient f

  • Transparency
    2.6 (8)
  • Customer Service
    2.6 (8)
  • TopicsGeneral Transactions (7), New Account (4), ATM Experience (3), Loan Application (3), Credit Card Application (2) and Business Banking (1)
HSBC

HSBC · includes 2 listings

1.3 from 454 reviews

Latest review: I’ve been with this bank for 2 months. I can’t fault it so far. I get 2% cash back for anything I PayPass under $100. (Doesn’t work with Coles for some reason). I haven’t had any issues yet to have t

  • Transparency
    1.3 (105)
  • Customer Service
    1.3 (118)
  • TopicsGeneral Transactions (79), New Account (47), Credit Card Application (29), Loan Application (14), ATM Experience (9) and Business Banking (9)
Rabobank

Rabobank · includes 2 listings

1.7 from 19 reviews

Latest review: Trying to open & get funds into Online Savings a/c has been SO frustrating, designed to have delaying tactics all the way. Sense it will only continue so cancelling b4 I transfer my funds. Don't fall

  • Transparency
    2.4 (13)
  • Customer Service
    2.3 (13)
  • TopicsNew Account (9) and General Transactions (7)
Citibank

Citibank · includes 2 listings

1.2 from 648 reviews

Latest review: I’ve been a credit card customer with Citibank for six years, this year due to Covid I needed to apply for the debt management service and just pay off the card as a loan. I called three times and my

  • Transparency
    1.4 (117)
  • Customer Service
    1.3 (120)
  • TopicsGeneral Transactions (66), Credit Card Application (38), New Account (20), Loan Application (10), Business Banking (8) and ATM Experience (4)
Bank of Sydney

Bank of Sydney · includes 2 listings

1.4 from 20 reviews

Latest review: Trying to get a term deposit to mature and get the money out. It's proving almost impossible. Numerous direct messages and phone calls with three different people and still the instructions won't be

  • Transparency
    1.0 (9)
  • Customer Service
    1.0 (11)
  • TopicsGeneral Transactions (8), New Account (6), Credit Card Application (1), ATM Experience (1) and Loan Application (1)
Border Bank

Border Bank

5.0 from 1 review

Latest review: Have been with them for at least five years now. Only really have the credit card and a low balance debit card/savings account that I keep . At the moment 10.76 rate for purchases and they have the

Central Murray Credit Union

Central Murray Credit Union

5.0 from 1 review

Latest review: Better than any bank, friendly over the counter service, all the help and advice you want. NO or low fees. Have been with this Credit Union for over 10 years now and should have done it long before.

TSB Bank

TSB Bank

4.0 from 1 review

Latest review: Ive been with this bank for about 30 years. Credit rating A-. This is a good rating. Contact - excellent, usually an answer by a real person within 30 seconds. Email response is equally

Delphi Bank

Delphi Bank · includes 2 listings

3.0 from 6 reviews

Latest review: Foolishly , and after we were warned of [name removed] from a leading senior Professional, we approached [name removed] at the Delphi Dandenong branch for a Home Loan refinance nearly 9 months ago

  • Transparency
    2.3 (3)
  • Customer Service
    2.0 (4)
  • TopicsLoan Application (2)
Rural Bank

Rural Bank · includes 2 listings

3.0 from 2 reviews

Latest review: I found the customer service team absolutely fantastic at Rural bank. They are polite, competent and friendly. The call is not directed overseas, it remains in Australia and you're speaking with NSW

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