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Best Banks in New South Wales Sydney, Newcastle and Wollongong

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84 listings

Suncorp Online

Suncorp Online

1.6 from 35 reviews

Latest review: I have been with Suncorp for 5+ years for business banking. For some reason, my logon in no longer working. After 20 mins on the phone with continuous password resets, they are still not able to

  • Transparency
    1.7 (26)
  • TopicsLoan Application (12) · General Transactions (9) · Credit Card Application (6) · Business Banking (6) · New Account (6) · ATM Experience (2)
  • Customer Service
    1.8 (30)

Is part of...
Suncorp · includes 2 listings
356 reviews
BankWest Online

BankWest Online

1.5 from 42 reviews

Latest review: I've been with tgis bank for 15 years and after i expressed my disagreement ONCE about my credit card they sent a letter stating that they are closing my account. What a brainless

  • Transparency
    1.7 (26)
  • TopicsGeneral Transactions (16) · Credit Card Application (11) · Business Banking (11) · New Account (6) · Loan Application (5) · ATM Experience (1)
  • Customer Service
    1.7 (30)

Is part of...
BankWest · includes 2 listings
566 reviews
NAB (National Australia Bank) Branches

NAB (National Australia Bank) Branches

1.4 from 48 reviews

Latest review: I am relatively new to NAB. However, what a fantastic group of employees work at Parramatta. A lady called Kim (behind the counter) helped me so much, and was so kind and helpful. The other lady,

  • Transparency
    1.8 (33)
  • TopicsGeneral Transactions (22) · Loan Application (9) · New Account (9) · Business Banking (7) · ATM Experience (4) · Credit Card Application (2)
  • Customer Service
    1.5 (35)

Is part of...
NAB (National Australia Bank) · includes 2 listings
884 reviews
Beyond Bank Branches

Beyond Bank Branches

2.0 from 13 reviews

Latest review: Absolutely terrible. I have been with Beyond Bank for years and due to corona-virus have recently lost my job. They said I don't qualify for the hardship as I am a few weeks behind on my mortgage.

  • Transparency
    2.1 (8)
  • TopicsLoan Application (7) · General Transactions (4) · New Account (1)
  • Customer Service
    2.1 (11)

Is part of...
Beyond Bank · includes 2 listings
78 reviews
Macquarie Bank Online

Macquarie Bank Online

1.7 from 20 reviews

Latest review: This bank is ridiculously hard to deal with. I simply wanted to open a savings account online, any other bank does this easily, Macquarie wanted extra verification which means getting a certified

  • Transparency
    1.6 (18)
  • TopicsGeneral Transactions (14) · New Account (8) · Loan Application (6) · Credit Card Application (2) · ATM Experience (2) · Business Banking (2)
  • Customer Service
    1.4 (18)

Is part of...
Macquarie Bank · includes 2 listings
182 reviews
Heritage Bank Online

Heritage Bank Online

2.1 from 11 reviews

Latest review: They have an excellent dispute process because I disputed 2 transactions. 1st one was for $18.04 and the 2nd one was for $161.91 on Wednesday 15th April 2020 and they refunded me $179.95 on Friday

  • Transparency
    2.1 (7)
  • TopicsGeneral Transactions (7) · New Account (4) · Business Banking (2) · ATM Experience (1)
  • Customer Service
    2.6 (9)

Is part of...
Heritage Bank · includes 2 listings
144 reviews
ANZ Branches

ANZ Branches

1.3 from 59 reviews

Latest review: Government Gaurantee sme. Made an application and with ANZ and heard nothing great way to treat small business. They requested financials which my accountant would need to do. I requested if they

  • Transparency
    1.6 (38)
  • TopicsGeneral Transactions (30) · Loan Application (15) · Business Banking (9) · New Account (7) · Credit Card Application (5) · ATM Experience (4)
  • Customer Service
    1.5 (47)

Is part of...
ANZ · includes 2 listings
1,154 reviews
Westpac Branches

Westpac Branches

1.4 from 48 reviews

Latest review: No wonder i stopped banking with Westpac. On Friday i went to Inala branch to close out a deceased account & collect cheque. On Mon the bank rang & said i needed to go back to Inala to sigm a form.

  • Transparency
    1.5 (35)
  • TopicsGeneral Transactions (24) · Loan Application (10) · Business Banking (9) · Credit Card Application (6) · ATM Experience (4) · New Account (2)
  • Customer Service
    1.5 (42)

Is part of...
Westpac · includes 2 listings
761 reviews
Bendigo Bank Online

Bendigo Bank Online

1.9 from 14 reviews

Latest review: 4 years I have been with Bendigo bank and they do always been friendlyvand very helpful especially some one named Sara who helped me recently I'm very greatful for her to

  • Transparency
    2.8 (8)
  • TopicsGeneral Transactions (9) · Credit Card Application (3) · ATM Experience (1)
  • Customer Service
    2.6 (9)

Is part of...
Bendigo Bank · includes 2 listings
266 reviews
St.George Online

St.George Online

1.4 from 44 reviews

Latest review: I have been with St George for about 30 years. I have no bad credit , and zero debt. I applied for a car loan of $13,000, and was quoted (verbally and by email) interest at 7.5% over 3 years. After 3

  • Transparency
    1.3 (28)
  • TopicsGeneral Transactions (16) · Credit Card Application (14) · Loan Application (8) · Business Banking (7) · New Account (3) · ATM Experience (1)
  • Customer Service
    1.5 (30)

Is part of...
St.George · includes 2 listings
495 reviews
Bank of Melbourne Branches

Bank of Melbourne Branches

1.9 from 12 reviews

Latest review: We were looking for loan options and Ray Garcia lending manager at 'advised ' us to go into fixed rate loans knowing fully well that the market was in a declining conditons and we learnt later from

  • Transparency
    1.9 (8)
  • TopicsLoan Application (5) · General Transactions (3) · Credit Card Application (2) · Business Banking (2) · New Account (2) · ATM Experience (1)
  • Customer Service
    2.0 (11)

Is part of...
Bank of Melbourne · includes 2 listings
138 reviews
ANZ Online

ANZ Online

1.2 from 81 reviews

Latest review: The telephone support service, after a long wait replies sorry we can't take your call at this time. Please call later. Customer service rating on this day: 0. Excuses over corona virus are

  • Transparency
    1.4 (58)
  • TopicsGeneral Transactions (38) · Credit Card Application (16) · Business Banking (12) · Loan Application (7) · New Account (7) · ATM Experience (2)
  • Customer Service
    1.3 (68)

Is part of...
ANZ · includes 2 listings
1,154 reviews
Citibank Online

Citibank Online

1.3 from 67 reviews

Latest review: Online service and app are both pathetic. SMS supposedly sent for OTP never received. The 3 day embargo placed by Citi on activating payees and transferring funds if you have the temerity to update

  • Transparency
    1.4 (54)
  • TopicsGeneral Transactions (29) · Credit Card Application (23) · New Account (11) · Business Banking (5) · Loan Application (5) · ATM Experience (3)
  • Customer Service
    1.4 (56)

Is part of...
Citibank · includes 2 listings
617 reviews
St.George Branches

St.George Branches

1.5 from 22 reviews

Latest review: I'm on a car loan. I tried to pay off the car loan in full but a staff member gave me an incorrect reference even after I made sure to double check it with them. I called them and they said there was

  • Transparency
    1.3 (17)
  • TopicsGeneral Transactions (14) · Loan Application (7) · ATM Experience (4) · Business Banking (4) · New Account (3) · Credit Card Application (1)
  • Customer Service
    1.8 (21)

Is part of...
St.George · includes 2 listings
495 reviews
HSBC Online

HSBC Online

1.3 from 59 reviews

Latest review: I wanted to update my email address in the website. I found that I have to indicate the country where I was from, very detailed employment details and a few more questions which is contrary to the

  • Transparency
    1.4 (41)
  • TopicsGeneral Transactions (36) · New Account (14) · Credit Card Application (13) · ATM Experience (5) · Loan Application (5) · Business Banking (4)
  • Customer Service
    1.3 (44)

Is part of...
HSBC · includes 2 listings
417 reviews
Westpac Online

Westpac Online

1.2 from 50 reviews

Latest review: Westpac consistently has bad customer service, high fees, and a culture of seeing the customer as the enemy. I switched banks last year because of these reasons but kept my old savings account with

  • Transparency
    1.5 (37)
  • TopicsGeneral Transactions (30) · Business Banking (8) · Credit Card Application (7) · Loan Application (5) · New Account (5) · ATM Experience (2)
  • Customer Service
    1.4 (43)

Is part of...
Westpac · includes 2 listings
761 reviews
BankSA Branches

BankSA Branches

1.8 from 10 reviews

Latest review: I've been with bank sa for 20 years and as a customer who regularly changes coins to notes, I've caught them out 3 seperate times shorting me with their faulty counting machines! Today I brought a

  • Transparency
    2.0 (9)
  • TopicsGeneral Transactions (7) · Loan Application (5) · New Account (5) · Credit Card Application (4) · Business Banking (4) · ATM Experience (3)
  • Customer Service
    2.4 (10)

Is part of...
BankSA · includes 2 listings
84 reviews
HSBC Branches

HSBC Branches

1.4 from 21 reviews

Latest review: Great service. went there for a simple transaction staff were very helpful. I was in the process of moving my mortgage from NAB to another bank but was having some issues and delay in

  • Transparency
    1.3 (15)
  • TopicsNew Account (14) · General Transactions (9) · Credit Card Application (3) · Loan Application (3) · ATM Experience (1)
  • Customer Service
    1.6 (20)

Is part of...
HSBC · includes 2 listings
417 reviews
Bank of Queensland Online

Bank of Queensland Online

1.3 from 27 reviews

Latest review: Really bad customer service. A transaction for a laptop I have waited for a long time for - could not be processed. There is no issue with funds or card. Can’t get through to them at a

  • Transparency
    1.3 (18)
  • TopicsGeneral Transactions (17) · New Account (6) · Business Banking (2)
  • Customer Service
    1.4 (21)

Is part of...
Bank of Queensland · includes 2 listings
295 reviews
Heritage Bank Branches

Heritage Bank Branches

1.3 from 13 reviews

Latest review: I have been a loyal customer for over 30 years with Heritage Bank. A $4500 fraud investigation that took 4 months to investigate when I was told it would be 60 working days if not sooner to finalise.

  • Transparency
    1.9 (8)
  • TopicsGeneral Transactions (5) · Loan Application (5) · Credit Card Application (2) · ATM Experience (2) · Business Banking (2) · New Account (2)
  • Customer Service
    1.8 (8)

Is part of...
Heritage Bank · includes 2 listings
144 reviews