Latest review: I have been with Suncorp for 5+ years for business banking. For some reason, my logon in no longer working. After 20 mins on the phone with continuous password resets, they are still not able to
TopicsLoan Application (12) · General Transactions (9) · Credit Card Application (6) · Business Banking (6) · New Account (6) · ATM Experience (2)
Latest review: I am relatively new to NAB. However, what a fantastic group of employees work at Parramatta. A lady called Kim (behind the counter) helped me so much, and was so kind and helpful. The other lady,
Latest review: Absolutely terrible. I have been with Beyond Bank for years and due to corona-virus have recently lost my job. They said I don't qualify for the hardship as I am a few weeks behind on my mortgage.
TopicsLoan Application (7) · General Transactions (4) · New Account (1)
Latest review: This bank is ridiculously hard to deal with. I simply wanted to open a savings account online, any other bank does this easily, Macquarie wanted extra verification which means getting a certified
Latest review: They have an excellent dispute process because I disputed 2 transactions. 1st one was for $18.04 and the 2nd one was for $161.91 on Wednesday 15th April 2020 and they refunded me $179.95 on Friday
TopicsGeneral Transactions (7) · New Account (4) · Business Banking (2) · ATM Experience (1)
Latest review: Government Gaurantee sme. Made an application and with ANZ and heard nothing great way to treat small business. They requested financials which my accountant would need to do. I requested if they
Latest review: No wonder i stopped banking with Westpac. On Friday i went to Inala branch to close out a deceased account & collect cheque. On Mon the bank rang & said i needed to go back to Inala to sigm a form.
Latest review: I have been with St George for about 30 years. I have no bad credit , and zero debt. I applied for a car loan of $13,000, and was quoted (verbally and by email) interest at 7.5% over 3 years. After 3
Latest review: We were looking for loan options and Ray Garcia lending manager at 'advised ' us to go into fixed rate loans knowing fully well that the market was in a declining conditons and we learnt later from
TopicsLoan Application (5) · General Transactions (3) · Credit Card Application (2) · Business Banking (2) · New Account (2) · ATM Experience (1)
Latest review: The telephone support service, after a long wait replies sorry we can't take your call at this time. Please call later.
Customer service rating on this day: 0. Excuses over corona virus are
Latest review: Online service and app are both pathetic. SMS supposedly sent for OTP never received. The 3 day embargo placed by Citi on activating payees and transferring funds if you have the temerity to update
Latest review: I'm on a car loan. I tried to pay off the car loan in full but a staff member gave me an incorrect reference even after I made sure to double check it with them. I called them and they said there was
Latest review: I wanted to update my email address in the website. I found that I have to indicate the country where I was from, very detailed employment details and a few more questions which is contrary to the
Latest review: Westpac consistently has bad customer service, high fees, and a culture of seeing the customer as the enemy. I switched banks last year because of these reasons but kept my old savings account with
Latest review: I've been with bank sa for 20 years and as a customer who regularly changes coins to notes, I've caught them out 3 seperate times shorting me with their faulty counting machines!
Today I brought a
Latest review: I have been a loyal customer for over 30 years with Heritage Bank. A $4500 fraud investigation that took 4 months to investigate when I was told it would be 60 working days if not sooner to finalise.