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Best Banks in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns

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84 listings

Qudos Bank
  • Award Winner 2021

Qudos Bank · includes 2 listings

4.5 from 359 reviews

100% customer-owned Qudos Bank offers a broad range of financial products, with branches operating in Sydney, Melbourne, Brisbane and Perth.

  • 100% member owned

  • Personable customer service

  • Transparent business practices

  • Transparency
    4.8 (266)
  • Customer Service
    4.8 (302)
  • TopicsATM Experience (8), New Account (50), Loan Application (74), Credit Card Application (16), General Transactions (171) and Business Banking (22)
No values yet
Bank Australia
  • Award Winner 2021

Bank Australia · includes 2 listings

4.4 from 1,025 reviews

Previously named Mecu, Bank Australia is a customer-owned bank with 14 branches across Australia, full online and mobile banking options - and an incredibly high overall customer satisfaction rating.

  • Transparency
    4.7 (520)
  • Customer Service
    4.7 (582)
  • TopicsATM Experience (17), New Account (275), Loan Application (268), Credit Card Application (57), General Transactions (196) and Business Banking (28)
No values yet
Auswide Bank

Auswide Bank · includes 2 listings

4.3 from 198 reviews

An overwhelming majority of 5-star reviews awarded to Auswide Bank help support this 50+ year-old bank’s claim that while it’s a smaller bank, it makes a big difference when it comes to helping customers and communities.

  • Transparency
    3.9 (40)
  • Customer Service
    3.9 (45)
  • TopicsNew Account (10), Loan Application (28), Credit Card Application (2), General Transactions (16) and Business Banking (2)
No values yet
Queensland Country Bank

Queensland Country Bank · includes 2 listings

4.4 from 117 reviews

With a high number of long-standing customers, some dating back to the bank’s opening in 1971, member-owned Queensland Country Bank has a dedicated number of satisfied customers.

  • Transparency
    4.6 (98)
  • Customer Service
    4.6 (107)
  • TopicsATM Experience (25), New Account (19), Loan Application (33), Credit Card Application (11), General Transactions (86) and Business Banking (10)
No values yet
Judo Bank

Judo Bank

3.8 from 79 reviews

With a focus on crafting relationships with Australian businesses, Judo Bank specialises in business lending, and has mixed reviews from customers.

  • Transparency
    3.9 (60)
  • Customer Service
    3.8 (65)
  • TopicsNew Account (43), Loan Application (1), General Transactions (17) and Business Banking (4)
No values yet
Up Bank

Up Bank

3.3 from 69 reviews

Latest review: I've been with Up for nearly a year now and my only regret is not changing banks sooner. It is incredibly easy to manage and is actually enjoyable to do everything through the app. Very reliable,

  • Transparency
    3.4 (61)
  • Customer Service
    3.4 (61)
  • TopicsATM Experience (8), New Account (39), Loan Application (1), Credit Card Application (1), General Transactions (41) and Business Banking (4)
No values yet
Volt Bank

Volt Bank

4.2 from 18 reviews

Latest review: The app works well and the "at call" interest rate is better than most. Not full service yet, as their services are still being refined, but the government guarantee on deposits is

  • Transparency
    4.8 (16)
  • Customer Service
    4.8 (12)
  • TopicsNew Account (12) and General Transactions (5)
No values yet
ING

ING

2.6 from 664 reviews

Latest review: I have been with ING for over 20 years. Recently Ing requested I provide documents of identity which I did they knocked them back resubmitted accepted then my account was closed.

  • Transparency
    2.1 (174)
  • Customer Service
    2.0 (176)
  • TopicsATM Experience (12), New Account (44), Loan Application (47), Credit Card Application (9), General Transactions (97) and Business Banking (14)
No values yet
Beyond Bank

Beyond Bank · includes 2 listings

2.7 from 95 reviews

Latest review: Branch customer service was very good, online app was easy to use. Secure mailbox facility and excellent professional problem solving manner by their service representative quickly fixed an issue.

  • Transparency
    3.5 (37)
  • Customer Service
    3.2 (43)
  • TopicsNew Account (7), Loan Application (20), Credit Card Application (1), General Transactions (22) and Business Banking (2)
No values yet
86 400

86 400

3.3 from 19 reviews

Latest review: Just joined 86400 4 months but my experience so far with the bank is excellent. Excellent in customer service and the app is easy to use and money can be transferred in seconds. 86400 is the best

  • Transparency
    3.4 (16)
  • Customer Service
    3.1 (16)
  • TopicsATM Experience (2), New Account (9), Loan Application (2), General Transactions (14) and Business Banking (1)
No values yet
Bendigo Bank

Bendigo Bank · includes 2 listings

2.1 from 313 reviews

Latest review: Every pay day I am left to wait for Bendigo to pull their fingers out and process the money into my account. Like most people, i heavily rely on this money to pay bills on time as well as my rent and

  • Transparency
    1.9 (85)
  • Customer Service
    1.9 (93)
  • TopicsATM Experience (8), New Account (14), Loan Application (17), Credit Card Application (7), General Transactions (64) and Business Banking (15)
No values yet
ME (Members Equity) Bank

ME (Members Equity) Bank

2.0 from 749 reviews

Latest review: Absolutely, unacceptable to processing the pre-approval to full home approval and now I have get an extension not knowing if house purchase will be successful. My broker had to contact the bank 3x to

  • Transparency
    2.3 (160)
  • Customer Service
    2.3 (190)
  • TopicsATM Experience (18), New Account (35), Loan Application (56), Credit Card Application (18), General Transactions (111) and Business Banking (10)
No values yet
Heritage Bank

Heritage Bank · includes 2 listings

2.0 from 181 reviews

Latest review: I called the Adelaide Business Manager to inquire about my " business finance", He said how did you get my number ? I said from your website. He had no clue he was on it. He said " I can't help you"

  • Transparency
    2.1 (52)
  • Customer Service
    1.9 (60)
  • TopicsATM Experience (5), New Account (12), Loan Application (23), Credit Card Application (5), General Transactions (32) and Business Banking (8)
No values yet
People's Choice Credit Union

People's Choice Credit Union · includes 2 listings

2.0 from 168 reviews

Latest review: Bad online service if you are looking for small business loan. They don't care and never return your calls or messages. Looks like they do not want to have any more customers. So please help them

  • Transparency
    2.3 (41)
  • Customer Service
    2.0 (46)
  • TopicsATM Experience (3), New Account (5), Loan Application (32), Credit Card Application (4), General Transactions (19) and Business Banking (7)
No values yet
Greater Bank

Greater Bank · includes 2 listings

2.1 from 53 reviews

Latest review: Absolutely terrible customer service. I made a small mistake logging in to Internet Banking and because I am disabled I called using NRS and they refused to help over the phone. "O" literally hung up

  • Transparency
    1.6 (17)
  • Customer Service
    1.6 (20)
  • TopicsATM Experience (1), New Account (3), Loan Application (8), Credit Card Application (2), General Transactions (11) and Business Banking (2)
No values yet
Police Bank

Police Bank · includes 2 listings

2.4 from 28 reviews

Latest review: I agreed to a credit check at the end of the application. After we submitted they then asked for more proof than any application ive made in years of paying bills. I asked what was the outcome of the

  • Transparency
    3.7 (14)
  • Customer Service
    3.5 (15)
  • TopicsLoan Application (13), General Transactions (7) and Business Banking (1)
No values yet
MOVE Bank

MOVE Bank

2.9 from 13 reviews

Latest review: Took forever (2 months) to process home loan. Rude customer service when I rang to ask about the delay. In the end I cancelled and went with another bank and had to buy a different

  • Transparency
    2.7 (10)
  • Customer Service
    2.8 (11)
  • TopicsATM Experience (1), New Account (3), Loan Application (8) and General Transactions (1)
No values yet
UBank

UBank

1.7 from 239 reviews

Latest review: Tried to make an application for loan talking to their robot. What a waste of time. No flexibility. Set rules and questions that lead to dead end. No wonder the rates look attractive.

  • Transparency
    2.0 (145)
  • Customer Service
    1.5 (159)
  • TopicsATM Experience (4), New Account (37), Loan Application (59), Credit Card Application (1), General Transactions (84) and Business Banking (8)
No values yet
BankSA

BankSA · includes 2 listings

1.8 from 97 reviews

Latest review: I applied for a bank sa credit card in early Feb..'you will receive a reply in 4-5 working days'.....Its now 3 march no info..the 1300 service is useless...pressed '1' for the service re credit card

  • Transparency
    1.9 (27)
  • Customer Service
    2.1 (33)
  • TopicsATM Experience (3), New Account (7), Loan Application (14), Credit Card Application (6), General Transactions (16) and Business Banking (5)
No values yet
Commonwealth Bank

Commonwealth Bank · includes 2 listings

1.6 from 1,655 reviews

Latest review: When it comes down to protecting clients money from an overseas hacker who spent all funds, they are no help at all to retrieve the money back no matter how much you come in and show evidence of

  • Transparency
    1.7 (470)
  • Customer Service
    1.6 (531)
  • TopicsATM Experience (41), New Account (49), Loan Application (112), Credit Card Application (60), General Transactions (310) and Business Banking (78)
No values yet
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