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Best Banks in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns

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84 listings

Commonwealth Bank

Commonwealth Bank · includes 2 listings

1.6 from 1,752 reviews

Latest review: We have open an acct yesterday but my husband was not with me at that time. He went to Balcktown branch but as his ID has some issues on it then we rectify it yesterday and have corrected. We went

  • Transparency
    1.7 (539)
  • Customer Service
    1.5 (606)
  • TopicsATM Experience (43), New Account (53), Loan Application (123), Credit Card Application (65), General Transactions (362) and Business Banking (84)
NAB (National Australia Bank)

NAB (National Australia Bank) · includes 2 listings

1.5 from 1,040 reviews

Latest review: Went to the Sturt St Ballarat West branch on the morning of 14/4/21 to be faced with a queue stretching out the door. Only 2 of the 4 teller desks were operating. Woman at front of store taking phone

  • Transparency
    1.6 (269)
  • Customer Service
    1.5 (289)
  • TopicsATM Experience (14), New Account (33), Loan Application (73), Credit Card Application (24), General Transactions (149) and Business Banking (49)
BankWest

BankWest · includes 2 listings

1.5 from 623 reviews

Latest review: Biggest rip off bank in Australia giving out fees for anything they possibly can. I definitely would not advise anyone to sign up with this profit hungry organization. Well below average customer

  • Transparency
    1.6 (118)
  • Customer Service
    1.6 (134)
  • TopicsATM Experience (6), New Account (26), Loan Application (26), Credit Card Application (29), General Transactions (78) and Business Banking (30)
St. George

St. George · includes 2 listings

1.5 from 583 reviews

Latest review: I suggest if you want to choose a Bank for refinancing, don't go with St.George Bank. It's taken them over 4 months (and still counting) to go from 'Conditional Loan Approval' to 'Final

  • Transparency
    1.4 (151)
  • Customer Service
    1.4 (170)
  • TopicsATM Experience (6), New Account (23), Loan Application (49), Credit Card Application (51), General Transactions (86) and Business Banking (24)
Macquarie Bank

Macquarie Bank · includes 2 listings

1.5 from 220 reviews

Latest review: They just ripped off. Going to lodge a complaint to AFCA.I will never recommend to my family or my friends. Paid loan in 3 years. They charged to total period interest 7 years with early termination

  • Transparency
    1.7 (61)
  • Customer Service
    1.6 (65)
  • TopicsATM Experience (5), New Account (20), Loan Application (20), Credit Card Application (4), General Transactions (41) and Business Banking (5)
BankVic

BankVic · includes 2 listings

2.1 from 20 reviews

Latest review: I have been a BankVic Client for over 30 years and have been very happy with all aspects of banking with them in that time. Most recently when I bought a used car but was given the lower "New Car

  • Transparency
    2.5 (11)
  • Customer Service
    2.5 (11)
  • TopicsATM Experience (3), New Account (5), Loan Application (4), Credit Card Application (2), General Transactions (8) and Business Banking (1)
Bank of Queensland

Bank of Queensland · includes 2 listings

1.5 from 337 reviews

Latest review: The staff have been great, bonus savings interest rate is ok, but overall they're just another frustrating bank. They're unable to get with the times and provide payments thru the little known Google

  • Transparency
    1.6 (70)
  • Customer Service
    1.7 (84)
  • TopicsATM Experience (1), New Account (21), Loan Application (16), Credit Card Application (3), General Transactions (56) and Business Banking (10)
Westpac

Westpac · includes 2 listings

1.4 from 919 reviews

Latest review: 3 years with this bank. This bank is terrible, so glad to leave them. Avoid this bank at all costs, branches are unfriendly and don't bother trying to call them they wont answer! Went to Anz

  • Transparency
    1.5 (237)
  • Customer Service
    1.5 (269)
  • TopicsATM Experience (23), New Account (37), Loan Application (60), Credit Card Application (41), General Transactions (151) and Business Banking (48)
RACQ Banking

RACQ Banking

1.7 from 37 reviews

Latest review: Strung me along for months on home loan application asking for more and more documents then not approving. Would have to email and call a few times before anyone would call me back Total waste of

  • Transparency
    2.1 (29)
  • Customer Service
    1.9 (32)
  • TopicsATM Experience (2), New Account (4), Loan Application (20), General Transactions (12) and Business Banking (1)
Suncorp

Suncorp · includes 2 listings

1.4 from 426 reviews

Latest review: My husband and I have never experienced such amazing service from an insurance company. I didn't think such a company could exist. The entire team was extremely supportive and

  • Transparency
    1.6 (140)
  • Customer Service
    1.5 (156)
  • TopicsATM Experience (6), New Account (23), Loan Application (50), Credit Card Application (9), General Transactions (76) and Business Banking (21)
ANZ

ANZ · includes 2 listings

1.4 from 1,346 reviews

Latest review: Unprofessional and unorganised. Booked an appointment 9:00am and hold my other clients so I can come in on the right time. came in and saying they still closed and won’t be open till 9:30am. So b

  • Transparency
    1.5 (303)
  • Customer Service
    1.3 (345)
  • TopicsATM Experience (28), New Account (40), Loan Application (75), Credit Card Application (63), General Transactions (194) and Business Banking (61)
Rabobank

Rabobank · includes 2 listings

1.8 from 23 reviews

Latest review: Been with rabobank for 8 years and the service has gone downhill and is absolutely atrocious for a bank. They don’t care about customers at all only profits. A bank manager even told me he was to b

  • Transparency
    2.4 (16)
  • Customer Service
    2.3 (16)
  • TopicsNew Account (9), General Transactions (7) and Business Banking (1)
HSBC

HSBC · includes 2 listings

1.3 from 480 reviews

Latest review: I once had a credit card with HSBC and many years ago I paid the card off and as it seems overpaid by $350 around 10yrs ago. Since 2014 till 2020, hsbc took their payment for fees each year and

  • Transparency
    1.4 (128)
  • Customer Service
    1.3 (143)
  • TopicsATM Experience (9), New Account (50), Loan Application (20), Credit Card Application (32), General Transactions (93) and Business Banking (10)
Citibank

Citibank · includes 2 listings

1.2 from 669 reviews

Latest review: Access to global markets, with Citibank's top global analysts guiding investment decisions. Probably not the best bank for low income customers, but high income customers focused on wealth

  • Transparency
    1.4 (137)
  • Customer Service
    1.4 (140)
  • TopicsATM Experience (4), New Account (22), Loan Application (12), Credit Card Application (43), General Transactions (79) and Business Banking (8)
Bank of Sydney

Bank of Sydney · includes 2 listings

1.4 from 21 reviews

Latest review: Contrary to previous reviews, I found their staff to be friendly and easy to talk to in respect of my term deposit. However they seem not to have fixed the telephone service. I could not get through

  • Transparency
    1.0 (9)
  • Customer Service
    1.0 (11)
  • TopicsATM Experience (1), New Account (6), Loan Application (1), Credit Card Application (1) and General Transactions (9)
Border Bank

Border Bank

5.0 from 1 review

Latest review: Have been with them for at least five years now. Only really have the credit card and a low balance debit card/savings account that I keep . At the moment 10.76 rate for purchases and they have the

Central Murray Credit Union

Central Murray Credit Union

5.0 from 1 review

Latest review: Better than any bank, friendly over the counter service, all the help and advice you want. NO or low fees. Have been with this Credit Union for over 10 years now and should have done it long before.

TSB Bank

TSB Bank

4.0 from 1 review

Latest review: Ive been with this bank for about 30 years. Credit rating A-. This is a good rating. Contact - excellent, usually an answer by a real person within 30 seconds. Email response is equally

Delphi Bank

Delphi Bank · includes 2 listings

3.0 from 6 reviews

Latest review: Foolishly , and after we were warned of [name removed] from a leading senior Professional, we approached [name removed] at the Delphi Dandenong branch for a Home Loan refinance nearly 9 months ago

  • Transparency
    2.3 (3)
  • Customer Service
    2.0 (4)
  • TopicsLoan Application (2)
Rural Bank

Rural Bank · includes 2 listings

3.0 from 2 reviews

Latest review: I found the customer service team absolutely fantastic at Rural bank. They are polite, competent and friendly. The call is not directed overseas, it remains in Australia and you're speaking with NSW

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