Featured review: This is our first dealing with FInlease and can honestly say the experience was seamless. Helpful and experienced they saw us through each step. Would definitely use them again and will be recommending them to others.
Latest review: Ive been with ING for years never have I called them. I accidentally transferred funds to a closed acct. The other bank stated it should have bounced back however it never did! I called ING the
Latest review: Applied to refinance, attached all personal documents for application and said wait 3-5 days for a call back. Three weeks later still nothing . There customer service line is literally a voice
Latest review: I have been with ME 3 years very happy no problems thay have not been able to fix very quickly . i have found out to notify ME before i make large transactions and all runs smoothly
Latest review: Not a single complaint. The Up Roadmap on their website keeps you engaged with upcoming improvements. Customer service is super fast and friendly. The app is absolutely brilliant. It's made me love
Latest review: We are swapping from ANZ. We wanted a bank that respects ethical considerations in banking. The staff we dealt with (Indu and Manjit) were very helpful, pleasant and efficient. Above all both
Latest review: We took out a mortgage with RACQ Bank to purchase our home without any real issues. I was attracted to the very low comparison rate and the move away from the Big 4 post royal commission.
Latest review: Went in with an initial consultation with Kapil and Robbie after previous broker took too long submitting my application due to them getting too many applications.
Robbie worked on my application
Latest review: I suppose we have been with the predecessors of Bank Australia since my husband first joined the CSIRO in 1962. It has always been reliable, helpful and did not charge the earth to belong to.
Latest review: for 2 days my balance didnt match my credits. This bank held my available balance for 2 days. I had to borrow money in order to pay my bills... nothing has been done to compensate... it didnt happen
Latest review: I like them - pain free and helpful. And they get back to you when they say they will! Highly recommended.
good service and a nice range of products - you could do
Latest review: Extremely bad service from the Chinese Lady in home loan department at Chatswood Branch and she caused me $4000+ extra for delay my property settlement just because she didn't check the settlement
Latest review: I wanted to switch our credit cards from Westpac to Commonwealth, because Westpac doesn't have Apple Pay. (we have a lot of assets, properties,shares,cash deposits great credit rating etc.)
Latest review: I can't change my mobile number with getting a handwritten signed letter, it makes no sense. I wrote asking for another alternative but had no response. The customer service is
Latest review: Went to caloundra branch and they were very helpful. So even though I am still disappointed with the non answering of phone calls from the 1300 number and the fact that I had to drive a long way to
Latest review: We have recently refinance our home loans from CBA to Qudos, rates are so much lower than the big banks. We went to see CBA and other banks and they said we couldn't afford it (trying to refinance
Latest review: I want to Thank Katrina Thompson for some great customer service. She went over the top to make us feel comfortable about opening accounts and answered all questions we had. She is a total
Latest review: Absolutely filthy with this mob, been a loyal customer over 15 years. To get treated like dirt from their call centres. Zero urgency for staff all while charging high rates. NABTRADE is about 5 years
Latest review: I have to check my account constantly to make sure my deposits are added to my account properly. This bank is a joke. All to quick to charge debt interest. The CEOs are money hungry and corrupt. The
Latest review: I have invest some cash with bankwest, and the interest I earned have been deducted at tfn tax rate which is over 40%, I told online staff and call them to explain that I am non resident and should
Latest review: Poor customer service, not interested in being accomodating to customers. The customer service team were not keen to accomodate my basic request so as a result I am going to move