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Best Banks in Victoria Melbourne and Geelong

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83 listings

Qudos Bank
  • Award Winner 2021

Qudos Bank · includes 2 listings

4.5 from 356 reviews

100% customer-owned Qudos Bank offers a broad range of financial products, with branches operating in Sydney, Melbourne, Brisbane and Perth.

  • 100% member owned

  • Personable customer service

  • Transparent business practices

  • Transparency
    4.8 (263)
  • Customer Service
    4.8 (299)
  • TopicsATM Experience (8), New Account (50), Loan Application (74), Credit Card Application (16), General Transactions (169) and Business Banking (22)
No values yet
Bank Australia
  • Award Winner 2021

Bank Australia · includes 2 listings

4.4 from 1,019 reviews

Previously named Mecu, Bank Australia is a customer-owned bank with 14 branches across Australia, full online and mobile banking options - and an incredibly high overall customer satisfaction rating.

  • Transparency
    4.7 (516)
  • Customer Service
    4.7 (578)
  • TopicsATM Experience (17), New Account (274), Loan Application (268), Credit Card Application (57), General Transactions (193) and Business Banking (26)
No values yet
Auswide Bank

Auswide Bank · includes 2 listings

4.3 from 198 reviews

An overwhelming majority of 5-star reviews awarded to Auswide Bank help support this 50+ year-old bank’s claim that while it’s a smaller bank, it makes a big difference when it comes to helping customers and communities.

  • Transparency
    3.9 (40)
  • Customer Service
    3.9 (45)
  • TopicsNew Account (10), Loan Application (28), Credit Card Application (2), General Transactions (16) and Business Banking (2)
No values yet
Queensland Country Bank

Queensland Country Bank · includes 2 listings

4.4 from 117 reviews

With a high number of long-standing customers, some dating back to the bank’s opening in 1971, member-owned Queensland Country Bank has a dedicated number of satisfied customers.

  • Transparency
    4.6 (98)
  • Customer Service
    4.6 (107)
  • TopicsATM Experience (25), New Account (19), Loan Application (33), Credit Card Application (11), General Transactions (86) and Business Banking (10)
No values yet
Judo Bank

Judo Bank

3.8 from 79 reviews

With a focus on crafting relationships with Australian businesses, Judo Bank specialises in business lending, and has mixed reviews from customers.

  • Transparency
    3.9 (60)
  • Customer Service
    3.8 (65)
  • TopicsNew Account (43), Loan Application (1), General Transactions (17) and Business Banking (4)
No values yet
Up Bank

Up Bank

3.3 from 69 reviews

Latest review: I've been with Up for nearly a year now and my only regret is not changing banks sooner. It is incredibly easy to manage and is actually enjoyable to do everything through the app. Very reliable,

  • Transparency
    3.4 (61)
  • Customer Service
    3.4 (61)
  • TopicsATM Experience (8), New Account (39), Loan Application (1), Credit Card Application (1), General Transactions (41) and Business Banking (4)
No values yet
Volt Bank

Volt Bank

4.2 from 18 reviews

Latest review: The app works well and the "at call" interest rate is better than most. Not full service yet, as their services are still being refined, but the government guarantee on deposits is

  • Transparency
    4.8 (16)
  • Customer Service
    4.8 (12)
  • TopicsNew Account (12) and General Transactions (5)
No values yet
ING

ING

2.6 from 664 reviews

Latest review: I have been with ING for over 20 years. Recently Ing requested I provide documents of identity which I did they knocked them back resubmitted accepted then my account was closed.

  • Transparency
    2.1 (174)
  • Customer Service
    2.0 (176)
  • TopicsATM Experience (12), New Account (44), Loan Application (47), Credit Card Application (9), General Transactions (97) and Business Banking (14)
No values yet
Beyond Bank

Beyond Bank · includes 2 listings

2.6 from 94 reviews

Latest review: Been with the bank for 6 months. Got mortgage through beyond bank as the service and efficiency was amazing compared to competitors. Can not fault the Hamilton Nsw branch at all. Dealt with all staff

  • Transparency
    3.4 (36)
  • Customer Service
    3.1 (42)
  • TopicsNew Account (6), Loan Application (20), Credit Card Application (1), General Transactions (22) and Business Banking (2)
No values yet
86 400

86 400

3.2 from 18 reviews

Latest review: used for hardly one month, my card was used for a fraudulent transaction. Called customer support and they said they don't have a transaction block feature and can only raise a dispute. They have

  • Transparency
    3.3 (15)
  • Customer Service
    3.0 (15)
  • TopicsATM Experience (2), New Account (8), Loan Application (1), General Transactions (13) and Business Banking (1)
No values yet
Bendigo Bank

Bendigo Bank · includes 2 listings

2.1 from 312 reviews

Latest review: 20 yr customer, had fraudulent activity and money taken, from start of alerting bank everyone I dealt with was so helpful, especially branch staff who were so patient going through the recovery of

  • Transparency
    1.9 (85)
  • Customer Service
    1.9 (92)
  • TopicsATM Experience (8), New Account (14), Loan Application (17), Credit Card Application (7), General Transactions (64) and Business Banking (15)
No values yet
ME (Members Equity) Bank

ME (Members Equity) Bank

2.0 from 748 reviews

Latest review: This company is the worst ever to deal with. They hide their business behind a computer screen and their customer service is absolutely appalling. They do not have a single branch in any state

  • Transparency
    2.3 (159)
  • Customer Service
    2.3 (190)
  • TopicsATM Experience (18), New Account (35), Loan Application (55), Credit Card Application (18), General Transactions (111) and Business Banking (10)
No values yet
Heritage Bank

Heritage Bank · includes 2 listings

2.0 from 179 reviews

Latest review: Used a Heritage Bank ATM at Clifford Gardens Toowoomba. I wanted to withdraw $350 for a party for my daughter. The dispenser kept making noises for around 2 minutes. The money was not dispensed I

  • Transparency
    2.2 (50)
  • Customer Service
    2.0 (58)
  • TopicsATM Experience (5), New Account (12), Loan Application (22), Credit Card Application (5), General Transactions (32) and Business Banking (8)
No values yet
People's Choice Credit Union

People's Choice Credit Union · includes 2 listings

2.0 from 167 reviews

Latest review: Members since it was called CPS many years ago. We have always had good service at Blackwood but have recently moved near to Marion branch. It appears to be understaffed with at least 6 offices and

  • Transparency
    2.3 (40)
  • Customer Service
    2.0 (45)
  • TopicsATM Experience (3), New Account (5), Loan Application (32), Credit Card Application (4), General Transactions (19) and Business Banking (7)
No values yet
Greater Bank

Greater Bank · includes 2 listings

2.1 from 53 reviews

Latest review: Absolutely terrible customer service. I made a small mistake logging in to Internet Banking and because I am disabled I called using NRS and they refused to help over the phone. "O" literally hung up

  • Transparency
    1.6 (17)
  • Customer Service
    1.6 (20)
  • TopicsATM Experience (1), New Account (3), Loan Application (8), Credit Card Application (2), General Transactions (11) and Business Banking (2)
No values yet
Police Bank

Police Bank · includes 2 listings

2.4 from 28 reviews

Latest review: I agreed to a credit check at the end of the application. After we submitted they then asked for more proof than any application ive made in years of paying bills. I asked what was the outcome of the

  • Transparency
    3.7 (14)
  • Customer Service
    3.5 (15)
  • TopicsLoan Application (13), General Transactions (7) and Business Banking (1)
No values yet
MOVE Bank

MOVE Bank

3.1 from 12 reviews

Latest review: We found MOVE bank by searching online for a car loan with the best interest rate. After a lot of research we steered clear of so many online companies as they had hidden fees and their loan

  • Transparency
    2.9 (9)
  • Customer Service
    3.0 (10)
  • TopicsATM Experience (1), New Account (3), Loan Application (7) and General Transactions (1)
No values yet
BankSA

BankSA · includes 2 listings

1.8 from 95 reviews

Latest review: Given wrong time for first meeting, then worker didn’t turn up.. didn’t set up account etc properly or sit down to do that; left everything to us/broker, & were never ava

  • Transparency
    1.9 (26)
  • Customer Service
    2.1 (32)
  • TopicsATM Experience (3), New Account (7), Loan Application (13), Credit Card Application (6), General Transactions (16) and Business Banking (5)
No values yet
UBank

UBank

1.7 from 239 reviews

Latest review: Tried to make an application for loan talking to their robot. What a waste of time. No flexibility. Set rules and questions that lead to dead end. No wonder the rates look attractive.

  • Transparency
    2.0 (145)
  • Customer Service
    1.5 (159)
  • TopicsATM Experience (4), New Account (37), Loan Application (59), Credit Card Application (1), General Transactions (84) and Business Banking (8)
No values yet
Commonwealth Bank

Commonwealth Bank · includes 2 listings

1.6 from 1,646 reviews

Latest review: I never got to speak with anyone, I was on hold for 70 minutes before I gave up. Very disappointing, I also submitted a request for a call back through messenger but am yet to speak with somebody.

  • Transparency
    1.7 (466)
  • Customer Service
    1.6 (526)
  • TopicsATM Experience (40), New Account (49), Loan Application (111), Credit Card Application (59), General Transactions (307) and Business Banking (78)
No values yet
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