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Best Banks in Victoria Melbourne and Geelong

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84 listings

Bank Australia
  • Award Winner 2021

Bank Australia · includes 2 listings

4.4 from 935 reviews

Latest review: I am a new customer. It took a little while to transfer over but worth it in the end. No money going towards fossil fuel investment. Good interest rates. Community before profits

  • Transparency
    4.7 (440)
  • Customer Service
    4.7 (498)
  • TopicsLoan Application (242), New Account (242), General Transactions (168), Credit Card Application (54), Business Banking (21) and ATM Experience (18)
Qudos Bank
  • Award Winner 2021

Qudos Bank · includes 2 listings

4.4 from 284 reviews

Latest review: It's very helpful online service, I strongly recomended this private home loan provider. Qudos offer a better service than big 4 banks. Waiting time is very fast on the phone.

  • Transparency
    4.7 (210)
  • Customer Service
    4.7 (234)
  • TopicsGeneral Transactions (130), Loan Application (64), New Account (47), Business Banking (20), Credit Card Application (14) and ATM Experience (8)
Auswide Bank
  • Award Winner 2018

Auswide Bank · includes 2 listings

4.3 from 196 reviews

Latest review: Never apply for a home loan with this bank. They wasted our time and took weeks to get back to us. We met every criteria to get our first home loan and they kept making up excuse after excuse, even

  • Transparency
    3.9 (39)
  • Customer Service
    3.9 (43)
  • TopicsLoan Application (26), General Transactions (16), New Account (10), Credit Card Application (2) and Business Banking (2)
Queensland Country Bank

Queensland Country Bank · includes 2 listings

4.4 from 116 reviews

Latest review: I have been a member of Qld Country Bank since around May 2020 and really love the online access from the mobile app living interstate, as I am not able to personally go into any Qld Country bank

  • Transparency
    4.6 (97)
  • Customer Service
    4.6 (106)
  • TopicsGeneral Transactions (85), Loan Application (32), ATM Experience (25), New Account (19), Credit Card Application (10) and Business Banking (10)
Judo Bank

Judo Bank

3.8 from 67 reviews

Latest review: I've got $250,000 to put into a term deposit. I rang Judo bank today at about 12.05 pm Friday 6 Nov.2020 to ask some questions. Waited on hold for nearly one hour, listening to their recorded

  • Transparency
    4.0 (53)
  • Customer Service
    3.9 (57)
  • TopicsNew Account (38), General Transactions (14), Business Banking (3) and Loan Application (1)
Up Bank

Up Bank

3.3 from 63 reviews

Latest review: I have been banking with Up for the past three months and have been impressed by their speed of payments, UI and UX, and customer support. However there is one small downside in the lack of a web

  • Transparency
    3.3 (55)
  • Customer Service
    3.3 (55)
  • TopicsGeneral Transactions (37), New Account (36), ATM Experience (8), Business Banking (3), Credit Card Application (1) and Loan Application (1)
Volt Bank

Volt Bank

4.2 from 17 reviews

Latest review: Quite disappointing as Volt really hasn't kept up with the other neobanks. Very limited features and I don't think there have been many updates since I joined. I can't believe I need to enter payee

  • Transparency
    4.7 (15)
  • Customer Service
    4.8 (12)
  • TopicsNew Account (11) and General Transactions (5)
ING

ING

2.6 from 635 reviews

Latest review: Been baking with ING more than 3 years. Direct debit and internet banking are a mess. So unreliable. Strong attitude customer service! Refused to solve the problem. Not willing to investigate

  • Transparency
    2.2 (148)
  • Customer Service
    2.1 (150)
  • TopicsGeneral Transactions (85), Loan Application (41), New Account (40), Business Banking (14), ATM Experience (10) and Credit Card Application (9)
Xinja

Xinja

3.7 from 18 reviews

Latest review: I have been with xinja just few months very good app and products I don’t know about customer service but good luck for future to everyone enjoy xinja ninja thank you ❤

  • Transparency
    4.5 (13)
  • Customer Service
    3.8 (13)
  • TopicsNew Account (12), General Transactions (7) and ATM Experience (1)
Beyond Bank

Beyond Bank · includes 2 listings

2.5 from 83 reviews

Latest review: Since moving our mortgage to Beyond bank, I feel supported by community and not business. The staff at the Seaford brach is always willing to help and understanding that my life does not match

  • Transparency
    3.2 (26)
  • Customer Service
    3.0 (31)
  • TopicsLoan Application (17), General Transactions (16), New Account (4), Credit Card Application (1) and Business Banking (1)
86 400

86 400

3.6 from 15 reviews

Latest review: Have had 3 accounts since June. App is easy to use & never had issues with transfers to & from. Recent drop from $100k / account limit to $50k / account limit for bonus interest gives it 4 stars

  • Transparency
    3.8 (12)
  • Customer Service
    3.5 (12)
  • TopicsGeneral Transactions (11), New Account (8), ATM Experience (2), Business Banking (1) and Loan Application (1)
Bendigo Bank

Bendigo Bank · includes 2 listings

2.1 from 299 reviews

Latest review: I've been with Bendigo's Turramurra branch for over ten years. Service has always been good to great. Some hiccups. Some examples. Once I wanted a fairly large amount of cash in hundreds. I had

  • Transparency
    2.0 (74)
  • Customer Service
    2.0 (80)
  • TopicsGeneral Transactions (59), Business Banking (15), Loan Application (15), New Account (10), ATM Experience (8) and Credit Card Application (7)
ME (Members Equity) Bank

ME (Members Equity) Bank

2.0 from 735 reviews

Latest review: I cannot stress to you enough DO NOT GO WITH THIS BANK. The process was an absolute nightmare from start to finish. To begin, our lender stuffed up basically all of our paperwork after we signed the

  • Transparency
    2.3 (149)
  • Customer Service
    2.3 (180)
  • TopicsGeneral Transactions (106), Loan Application (54), New Account (35), ATM Experience (18), Credit Card Application (17) and Business Banking (9)
Heritage Bank

Heritage Bank · includes 2 listings

2.0 from 173 reviews

Latest review: Unauthorized money was taken out from my credit card just under $3000, filed a dispute they tell me not to pay the amount and that they will get it sorted. A month later they call me to tell me

  • Transparency
    2.2 (45)
  • Customer Service
    2.0 (53)
  • TopicsGeneral Transactions (30), Loan Application (21), New Account (11), Business Banking (8), Credit Card Application (5) and ATM Experience (4)
People's Choice Credit Union

People's Choice Credit Union · includes 2 listings

2.0 from 153 reviews

Latest review: Ok, let me start by saying that yes, at the start there was a minor screw up on our behalf as a birthdate was fat fingered and entered wrong. When we rang to chase up the progress (because we never

  • Transparency
    2.2 (29)
  • Customer Service
    1.9 (37)
  • TopicsLoan Application (26), General Transactions (12), New Account (4), Credit Card Application (3), Business Banking (3) and ATM Experience (2)
Greater Bank

Greater Bank · includes 2 listings

2.1 from 53 reviews

Latest review: Absolutely terrible customer service. I made a small mistake logging in to Internet Banking and because I am disabled I called using NRS and they refused to help over the phone. "O" literally hung up

  • Transparency
    1.6 (17)
  • Customer Service
    1.6 (20)
  • TopicsGeneral Transactions (11), Loan Application (8), New Account (3), Credit Card Application (2), Business Banking (2) and ATM Experience (1)
MOVE Bank

MOVE Bank

3.1 from 12 reviews

Latest review: We found MOVE bank by searching online for a car loan with the best interest rate. After a lot of research we steered clear of so many online companies as they had hidden fees and their loan

  • Transparency
    2.9 (9)
  • Customer Service
    3.0 (10)
  • TopicsLoan Application (7), New Account (3), ATM Experience (1) and General Transactions (1)
Police Bank

Police Bank · includes 2 listings

2.4 from 25 reviews

Latest review: we just did a debt consolidation loan with police bank I must say Robert G member service officer did an excellent job, loan only took 2 days to approve. everything straightforward no surprises way

  • Transparency
    3.8 (12)
  • Customer Service
    3.5 (13)
  • TopicsLoan Application (12), General Transactions (6) and Business Banking (1)
BankSA

BankSA · includes 2 listings

1.9 from 87 reviews

Latest review: I have been 10 years with this bank. I had Retirement account, because the interest rate was the lowest of all banks, I wanted to open Incentive Saver account for higher interest rate. I went to a

  • Transparency
    1.8 (19)
  • Customer Service
    2.3 (24)
  • TopicsGeneral Transactions (11), Loan Application (10), New Account (6), Credit Card Application (5), Business Banking (5) and ATM Experience (3)
Commonwealth Bank

Commonwealth Bank · includes 2 listings

1.7 from 1,481 reviews

Latest review: So disappointed in the quality of Commonwealth Bank's customer service. The wait times on the phone are unbelievably long. I spent over 6 hours on hold over three days trying to get through to report

  • Transparency
    1.7 (351)
  • Customer Service
    1.7 (389)
  • TopicsGeneral Transactions (229), Loan Application (96), Business Banking (69), Credit Card Application (50), New Account (45) and ATM Experience (34)
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