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Banks in Victoria Melbourne and Geelong
83 listings
- Award Winner 2021
Bank Australia · includes 2 listings
Previously named Mecu, Bank Australia is a customer-owned bank with 14 branches across Australia, full online and mobile banking options - and an incredibly high overall customer satisfaction rating.
- Review Summary
- Transparency 4.7 (526)
- Customer Service4.7 (588)
- TopicsATM Experience (17), New Account (278), Loan Application (268), Credit Card Application (57), General Transactions (198) and Business Banking (29)
Up Bank
Latest review: I've had a few transfers from different sources all not turn up to my Up account. I then tested transfers to Up and 2 other banks. Up was the only one that didn't show up. The bank details are 100%
- Review Summary
- Transparency 3.3 (62)
- Customer Service3.3 (62)
- TopicsATM Experience (8), New Account (39), Loan Application (1), Credit Card Application (1), General Transactions (41) and Business Banking (4)
Commonwealth Bank · includes 2 listings
Latest review: I have been banking with the CBA for about 20 years. They originally offered great service in order to get our mortgage and accounts, but over the years customers service has completed evaporated. If
- Review Summary
- Transparency 1.7 (479)
- Customer Service1.6 (542)
- TopicsATM Experience (41), New Account (49), Loan Application (115), Credit Card Application (60), General Transactions (315) and Business Banking (78)
- Award Winner 2021
Qudos Bank · includes 2 listings
100% customer-owned Qudos Bank offers a broad range of financial products, with branches operating in Sydney, Melbourne, Brisbane and Perth.
- Pros & Cons
- Review Summary
100% member owned
Personable customer service
Transparent business practices
- Transparency 4.8 (272)
- Customer Service4.8 (309)
- TopicsATM Experience (8), New Account (50), Loan Application (75), Credit Card Application (16), General Transactions (175) and Business Banking (23)
UBank
Latest review: No reply to their in account mail service is the most frustrating of all. Why provide that service if you are not going to reply to the customer. Transfers money on weekends and you get a
- Review Summary
- Transparency 2.0 (149)
- Customer Service1.5 (163)
- TopicsATM Experience (4), New Account (39), Loan Application (59), Credit Card Application (1), General Transactions (86) and Business Banking (8)
ING
Latest review: Worst customer service you will ever come across. Home loan officer Amanda happy to lie to your face then when caught out just dismisses it like it doesn't even matter. Will just tell you what you
- Review Summary
- Transparency 2.1 (177)
- Customer Service2.0 (179)
- TopicsATM Experience (13), New Account (44), Loan Application (47), Credit Card Application (9), General Transactions (99) and Business Banking (14)
Macquarie Bank · includes 2 listings
Latest review: I withdrew $20 from Macquarie ATM. Was charged $4 for the transaction, & a further $3.75 for the receipt. At no stage was this information conveyed when making the transaction. Disgusted!
- Review Summary
- Transparency 1.7 (58)
- Customer Service1.7 (62)
- TopicsATM Experience (5), New Account (20), Loan Application (20), Credit Card Application (4), General Transactions (39) and Business Banking (4)
86 400
Latest review: Just joined 86400 4 months but my experience so far with the bank is excellent. Excellent in customer service and the app is easy to use and money can be transferred in seconds. 86400 is the best
- Review Summary
- Transparency 3.4 (16)
- Customer Service3.1 (16)
- TopicsATM Experience (2), New Account (9), Loan Application (2), General Transactions (14) and Business Banking (1)
Bendigo Bank · includes 2 listings
Latest review: The online option to make a payment of my credit card from by Bendigo savings account is not working! It is a long weekend and I am blocked from being able to make a payment to my credit card
- Review Summary
- Transparency 1.9 (85)
- Customer Service1.9 (93)
- TopicsATM Experience (8), New Account (14), Loan Application (17), Credit Card Application (7), General Transactions (65) and Business Banking (15)
ME (Members Equity) Bank
Latest review: Customer service the worst I have ever encountered in my life,won't release my funds unless I get proof from the police.done all that TWICE and still won't release my money not bloody there's. Thank
- Review Summary
- Transparency 2.3 (161)
- Customer Service2.3 (191)
- TopicsATM Experience (18), New Account (35), Loan Application (56), Credit Card Application (18), General Transactions (112) and Business Banking (10)
NAB (National Australia Bank) · includes 2 listings
Latest review: With the bank 15 years plus Not really always some b shizzle It’s not the customer service it’s the terrible business. Might look at alternatives, no one likes to be on hold for hours at a time jus
- Review Summary
- Transparency 1.6 (247)
- Customer Service1.5 (265)
- TopicsATM Experience (13), New Account (33), Loan Application (72), Credit Card Application (24), General Transactions (136) and Business Banking (46)
Westpac · includes 2 listings
Latest review: Too long..... I have just returned from making my normal weekly deposit. It normally takes ages to get served at this branch but today it took 13 minutes in FRONT OF THE TELLER for him to process 2
- Review Summary
- Transparency 1.6 (221)
- Customer Service1.5 (254)
- TopicsATM Experience (21), New Account (34), Loan Application (54), Credit Card Application (38), General Transactions (142) and Business Banking (45)
Judo Bank
With a focus on crafting relationships with Australian businesses, Judo Bank specialises in business lending, and has mixed reviews from customers.
- Review Summary
- Transparency 3.9 (60)
- Customer Service3.8 (65)
- TopicsNew Account (43), Loan Application (1), General Transactions (17) and Business Banking (4)
Suncorp · includes 2 listings
Latest review: Takes forever to process any changes, loan, exit, settlement, approval. Only use them if you have patience to deal with. Branch staffs fills up form that was refused to approve by internal processing
- Review Summary
- Transparency 1.6 (136)
- Customer Service1.5 (152)
- TopicsATM Experience (6), New Account (23), Loan Application (49), Credit Card Application (9), General Transactions (76) and Business Banking (21)
ANZ · includes 2 listings
Latest review: $466 to get my title deeds into my lawyers safe, absolutely a bloody ripoff. ANZ you should be bloody ashamed of yourselves. I will never bank with you ever
- Review Summary
- Transparency 1.5 (280)
- Customer Service1.3 (322)
- TopicsATM Experience (25), New Account (35), Loan Application (72), Credit Card Application (57), General Transactions (183) and Business Banking (55)
Bank of Queensland · includes 2 listings
Latest review: Sadly we are current customers with this bank. We wanted to pursue an online trading account and the service was appalling to the fact we were messed around for over 2 months. No one returned out
- Review Summary
- Transparency 1.6 (63)
- Customer Service1.6 (74)
- TopicsATM Experience (1), New Account (19), Loan Application (13), Credit Card Application (2), General Transactions (52) and Business Banking (9)
BankWest · includes 2 listings
Latest review: We are a sports club trying to sign new people into handling the account. The process is so slow and tedious. Process started in January. It's now a week plus into March and still not there. They
- Review Summary
- Transparency 1.6 (113)
- Customer Service1.7 (128)
- TopicsATM Experience (6), New Account (25), Loan Application (26), Credit Card Application (29), General Transactions (75) and Business Banking (30)
Bank of Melbourne · includes 2 listings
Latest review: Have recently been approved of a home loan through a broker. Took ages for the loan docs to come through and extended settlement more than 3 times. Tried to call number they provide only to be told
- Review Summary
- Transparency 1.9 (58)
- Customer Service2.0 (67)
- TopicsATM Experience (4), New Account (10), Loan Application (29), Credit Card Application (17), General Transactions (27) and Business Banking (6)
HSBC · includes 2 listings
Latest review: Interest rate repayments are no longer on hold as My wife doesn’t meet their criteria apparently. Unfortunately due to the pandemic I’m currently unemployed & have been for some time now, luckily my w
- Review Summary
- Transparency 1.4 (121)
- Customer Service1.3 (134)
- TopicsATM Experience (9), New Account (50), Loan Application (16), Credit Card Application (29), General Transactions (89) and Business Banking (10)
Beyond Bank · includes 2 listings
Latest review: Branch customer service was very good, online app was easy to use. Secure mailbox facility and excellent professional problem solving manner by their service representative quickly fixed an issue.
- Review Summary
- Transparency 3.5 (37)
- Customer Service3.2 (43)
- TopicsNew Account (7), Loan Application (20), Credit Card Application (1), General Transactions (22) and Business Banking (2)