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Banks in Victoria Melbourne and Geelong

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83 listings

Bank Australia
  • Award Winner 2021

Bank Australia · includes 2 listings

4.4 from 1,032 reviews

Previously named Mecu, Bank Australia is a customer-owned bank with 14 branches across Australia, full online and mobile banking options - and an incredibly high overall customer satisfaction rating.

  • Transparency
    4.7 (526)
  • Customer Service
    4.7 (588)
  • TopicsATM Experience (17), New Account (278), Loan Application (268), Credit Card Application (57), General Transactions (198) and Business Banking (29)
Up Bank

Up Bank

3.3 from 70 reviews

Latest review: I've had a few transfers from different sources all not turn up to my Up account. I then tested transfers to Up and 2 other banks. Up was the only one that didn't show up. The bank details are 100%

  • Transparency
    3.3 (62)
  • Customer Service
    3.3 (62)
  • TopicsATM Experience (8), New Account (39), Loan Application (1), Credit Card Application (1), General Transactions (41) and Business Banking (4)
Commonwealth Bank

Commonwealth Bank · includes 2 listings

1.6 from 1,666 reviews

Latest review: I have been banking with the CBA for about 20 years. They originally offered great service in order to get our mortgage and accounts, but over the years customers service has completed evaporated. If

  • Transparency
    1.7 (479)
  • Customer Service
    1.6 (542)
  • TopicsATM Experience (41), New Account (49), Loan Application (115), Credit Card Application (60), General Transactions (315) and Business Banking (78)
Qudos Bank
  • Award Winner 2021

Qudos Bank · includes 2 listings

4.5 from 366 reviews

100% customer-owned Qudos Bank offers a broad range of financial products, with branches operating in Sydney, Melbourne, Brisbane and Perth.

  • 100% member owned

  • Personable customer service

  • Transparent business practices

  • Transparency
    4.8 (272)
  • Customer Service
    4.8 (309)
  • TopicsATM Experience (8), New Account (50), Loan Application (75), Credit Card Application (16), General Transactions (175) and Business Banking (23)
UBank

UBank

1.7 from 243 reviews

Latest review: No reply to their in account mail service is the most frustrating of all. Why provide that service if you are not going to reply to the customer. Transfers money on weekends and you get a

  • Transparency
    2.0 (149)
  • Customer Service
    1.5 (163)
  • TopicsATM Experience (4), New Account (39), Loan Application (59), Credit Card Application (1), General Transactions (86) and Business Banking (8)
ING

ING

2.6 from 666 reviews

Latest review: Worst customer service you will ever come across. Home loan officer Amanda happy to lie to your face then when caught out just dismisses it like it doesn't even matter. Will just tell you what you

  • Transparency
    2.1 (177)
  • Customer Service
    2.0 (179)
  • TopicsATM Experience (13), New Account (44), Loan Application (47), Credit Card Application (9), General Transactions (99) and Business Banking (14)
Macquarie Bank

Macquarie Bank · includes 2 listings

1.5 from 216 reviews

Latest review: I withdrew $20 from Macquarie ATM. Was charged $4 for the transaction, & a further $3.75 for the receipt. At no stage was this information conveyed when making the transaction. Disgusted!

  • Transparency
    1.7 (58)
  • Customer Service
    1.7 (62)
  • TopicsATM Experience (5), New Account (20), Loan Application (20), Credit Card Application (4), General Transactions (39) and Business Banking (4)
86 400

86 400

3.3 from 19 reviews

Latest review: Just joined 86400 4 months but my experience so far with the bank is excellent. Excellent in customer service and the app is easy to use and money can be transferred in seconds. 86400 is the best

  • Transparency
    3.4 (16)
  • Customer Service
    3.1 (16)
  • TopicsATM Experience (2), New Account (9), Loan Application (2), General Transactions (14) and Business Banking (1)
Bendigo Bank

Bendigo Bank · includes 2 listings

2.1 from 314 reviews

Latest review: The online option to make a payment of my credit card from by Bendigo savings account is not working! It is a long weekend and I am blocked from being able to make a payment to my credit card

  • Transparency
    1.9 (85)
  • Customer Service
    1.9 (93)
  • TopicsATM Experience (8), New Account (14), Loan Application (17), Credit Card Application (7), General Transactions (65) and Business Banking (15)
ME (Members Equity) Bank

ME (Members Equity) Bank

2.0 from 750 reviews

Latest review: Customer service the worst I have ever encountered in my life,won't release my funds unless I get proof from the police.done all that TWICE and still won't release my money not bloody there's. Thank

  • Transparency
    2.3 (161)
  • Customer Service
    2.3 (191)
  • TopicsATM Experience (18), New Account (35), Loan Application (56), Credit Card Application (18), General Transactions (112) and Business Banking (10)
NAB (National Australia Bank)

NAB (National Australia Bank) · includes 2 listings

1.5 from 1,014 reviews

Latest review: With the bank 15 years plus Not really always some b shizzle It’s not the customer service it’s the terrible business. Might look at alternatives, no one likes to be on hold for hours at a time jus

  • Transparency
    1.6 (247)
  • Customer Service
    1.5 (265)
  • TopicsATM Experience (13), New Account (33), Loan Application (72), Credit Card Application (24), General Transactions (136) and Business Banking (46)
Westpac

Westpac · includes 2 listings

1.4 from 898 reviews

Latest review: Too long..... I have just returned from making my normal weekly deposit. It normally takes ages to get served at this branch but today it took 13 minutes in FRONT OF THE TELLER for him to process 2

  • Transparency
    1.6 (221)
  • Customer Service
    1.5 (254)
  • TopicsATM Experience (21), New Account (34), Loan Application (54), Credit Card Application (38), General Transactions (142) and Business Banking (45)
Judo Bank

Judo Bank

3.8 from 79 reviews

With a focus on crafting relationships with Australian businesses, Judo Bank specialises in business lending, and has mixed reviews from customers.

  • Transparency
    3.9 (60)
  • Customer Service
    3.8 (65)
  • TopicsNew Account (43), Loan Application (1), General Transactions (17) and Business Banking (4)
Suncorp

Suncorp · includes 2 listings

1.4 from 422 reviews

Latest review: Takes forever to process any changes, loan, exit, settlement, approval. Only use them if you have patience to deal with. Branch staffs fills up form that was refused to approve by internal processing

  • Transparency
    1.6 (136)
  • Customer Service
    1.5 (152)
  • TopicsATM Experience (6), New Account (23), Loan Application (49), Credit Card Application (9), General Transactions (76) and Business Banking (21)
ANZ

ANZ · includes 2 listings

1.4 from 1,318 reviews

Latest review: $466 to get my title deeds into my lawyers safe, absolutely a bloody ripoff. ANZ you should be bloody ashamed of yourselves. I will never bank with you ever

  • Transparency
    1.5 (280)
  • Customer Service
    1.3 (322)
  • TopicsATM Experience (25), New Account (35), Loan Application (72), Credit Card Application (57), General Transactions (183) and Business Banking (55)
Bank of Queensland

Bank of Queensland · includes 2 listings

1.5 from 328 reviews

Latest review: Sadly we are current customers with this bank. We wanted to pursue an online trading account and the service was appalling to the fact we were messed around for over 2 months. No one returned out

  • Transparency
    1.6 (63)
  • Customer Service
    1.6 (74)
  • TopicsATM Experience (1), New Account (19), Loan Application (13), Credit Card Application (2), General Transactions (52) and Business Banking (9)
BankWest

BankWest · includes 2 listings

1.5 from 617 reviews

Latest review: We are a sports club trying to sign new people into handling the account. The process is so slow and tedious. Process started in January. It's now a week plus into March and still not there. They

  • Transparency
    1.6 (113)
  • Customer Service
    1.7 (128)
  • TopicsATM Experience (6), New Account (25), Loan Application (26), Credit Card Application (29), General Transactions (75) and Business Banking (30)
Bank of Melbourne

Bank of Melbourne · includes 2 listings

1.6 from 182 reviews

Latest review: Have recently been approved of a home loan through a broker. Took ages for the loan docs to come through and extended settlement more than 3 times. Tried to call number they provide only to be told

  • Transparency
    1.9 (58)
  • Customer Service
    2.0 (67)
  • TopicsATM Experience (4), New Account (10), Loan Application (29), Credit Card Application (17), General Transactions (27) and Business Banking (6)
HSBC

HSBC · includes 2 listings

1.3 from 471 reviews

Latest review: Interest rate repayments are no longer on hold as My wife doesn’t meet their criteria apparently. Unfortunately due to the pandemic I’m currently unemployed & have been for some time now, luckily my w

  • Transparency
    1.4 (121)
  • Customer Service
    1.3 (134)
  • TopicsATM Experience (9), New Account (50), Loan Application (16), Credit Card Application (29), General Transactions (89) and Business Banking (10)
Beyond Bank

Beyond Bank · includes 2 listings

2.7 from 95 reviews

Latest review: Branch customer service was very good, online app was easy to use. Secure mailbox facility and excellent professional problem solving manner by their service representative quickly fixed an issue.

  • Transparency
    3.5 (37)
  • Customer Service
    3.2 (43)
  • TopicsNew Account (7), Loan Application (20), Credit Card Application (1), General Transactions (22) and Business Banking (2)
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