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Best Banks in Western Australia Perth
83 listings
- Award Winner 2021
Qudos Bank · includes 2 listings
100% customer-owned Qudos Bank offers a broad range of financial products, with branches operating in Sydney, Melbourne, Brisbane and Perth.
- Pros & Cons
- Review Summary
100% member owned
Personable customer service
Transparent business practices
- Transparency 4.8 (268)
- Customer Service4.8 (305)
- TopicsATM Experience (8), New Account (50), Loan Application (74), Credit Card Application (16), General Transactions (172) and Business Banking (22)
- Award Winner 2021
Bank Australia · includes 2 listings
Previously named Mecu, Bank Australia is a customer-owned bank with 14 branches across Australia, full online and mobile banking options - and an incredibly high overall customer satisfaction rating.
- Review Summary
- Transparency 4.7 (525)
- Customer Service4.7 (587)
- TopicsATM Experience (17), New Account (278), Loan Application (268), Credit Card Application (57), General Transactions (197) and Business Banking (29)
Auswide Bank · includes 2 listings
An overwhelming majority of 5-star reviews awarded to Auswide Bank help support this 50+ year-old bank’s claim that while it’s a smaller bank, it makes a big difference when it comes to helping customers and communities.
- Review Summary
- Transparency 3.9 (40)
- Customer Service3.9 (45)
- TopicsNew Account (10), Loan Application (28), Credit Card Application (2), General Transactions (16) and Business Banking (2)
Queensland Country Bank · includes 2 listings
With a high number of long-standing customers, some dating back to the bank’s opening in 1971, member-owned Queensland Country Bank has a dedicated number of satisfied customers.
- Review Summary
- Transparency 4.6 (98)
- Customer Service4.6 (107)
- TopicsATM Experience (25), New Account (19), Loan Application (33), Credit Card Application (11), General Transactions (86) and Business Banking (10)
Judo Bank
With a focus on crafting relationships with Australian businesses, Judo Bank specialises in business lending, and has mixed reviews from customers.
- Review Summary
- Transparency 3.9 (60)
- Customer Service3.8 (65)
- TopicsNew Account (43), Loan Application (1), General Transactions (17) and Business Banking (4)
Up Bank
Latest review: I've had a few transfers from different sources all not turn up to my Up account. I then tested transfers to Up and 2 other banks. Up was the only one that didn't show up. The bank details are 100%
- Review Summary
- Transparency 3.3 (62)
- Customer Service3.3 (62)
- TopicsATM Experience (8), New Account (39), Loan Application (1), Credit Card Application (1), General Transactions (41) and Business Banking (4)
Volt Bank
Latest review: The app works well and the "at call" interest rate is better than most. Not full service yet, as their services are still being refined, but the government guarantee on deposits is
- Review Summary
- Transparency 4.8 (16)
- Customer Service4.8 (12)
- TopicsNew Account (12) and General Transactions (5)
ING
Latest review: Worst customer service you will ever come across. Home loan officer Amanda happy to lie to your face then when caught out just dismisses it like it doesn't even matter. Will just tell you what you
- Review Summary
- Transparency 2.1 (177)
- Customer Service2.0 (179)
- TopicsATM Experience (13), New Account (44), Loan Application (47), Credit Card Application (9), General Transactions (99) and Business Banking (14)
Beyond Bank · includes 2 listings
Latest review: Branch customer service was very good, online app was easy to use. Secure mailbox facility and excellent professional problem solving manner by their service representative quickly fixed an issue.
- Review Summary
- Transparency 3.5 (37)
- Customer Service3.2 (43)
- TopicsNew Account (7), Loan Application (20), Credit Card Application (1), General Transactions (22) and Business Banking (2)
86 400
Latest review: Just joined 86400 4 months but my experience so far with the bank is excellent. Excellent in customer service and the app is easy to use and money can be transferred in seconds. 86400 is the best
- Review Summary
- Transparency 3.4 (16)
- Customer Service3.1 (16)
- TopicsATM Experience (2), New Account (9), Loan Application (2), General Transactions (14) and Business Banking (1)
Bendigo Bank · includes 2 listings
Latest review: Every pay day I am left to wait for Bendigo to pull their fingers out and process the money into my account. Like most people, i heavily rely on this money to pay bills on time as well as my rent and
- Review Summary
- Transparency 1.9 (85)
- Customer Service1.9 (93)
- TopicsATM Experience (8), New Account (14), Loan Application (17), Credit Card Application (7), General Transactions (64) and Business Banking (15)
ME (Members Equity) Bank
Latest review: Customer service the worst I have ever encountered in my life,won't release my funds unless I get proof from the police.done all that TWICE and still won't release my money not bloody there's. Thank
- Review Summary
- Transparency 2.3 (161)
- Customer Service2.3 (191)
- TopicsATM Experience (18), New Account (35), Loan Application (56), Credit Card Application (18), General Transactions (112) and Business Banking (10)
Heritage Bank · includes 2 listings
Latest review: I called the Adelaide Business Manager to inquire about my " business finance", He said how did you get my number ? I said from your website. He had no clue he was on it. He said " I can't help you"
- Review Summary
- Transparency 2.1 (52)
- Customer Service1.9 (60)
- TopicsATM Experience (5), New Account (12), Loan Application (23), Credit Card Application (5), General Transactions (32) and Business Banking (8)
People's Choice Credit Union · includes 2 listings
Latest review: Bad online service if you are looking for small business loan. They don't care and never return your calls or messages. Looks like they do not want to have any more customers. So please help them
- Review Summary
- Transparency 2.3 (41)
- Customer Service2.0 (46)
- TopicsATM Experience (3), New Account (5), Loan Application (32), Credit Card Application (4), General Transactions (19) and Business Banking (7)
Greater Bank · includes 2 listings
Latest review: Absolutely terrible customer service. I made a small mistake logging in to Internet Banking and because I am disabled I called using NRS and they refused to help over the phone. "O" literally hung up
- Review Summary
- Transparency 1.6 (17)
- Customer Service1.6 (20)
- TopicsATM Experience (1), New Account (3), Loan Application (8), Credit Card Application (2), General Transactions (11) and Business Banking (2)
Police Bank · includes 2 listings
Latest review: I agreed to a credit check at the end of the application. After we submitted they then asked for more proof than any application ive made in years of paying bills. I asked what was the outcome of the
- Review Summary
- Transparency 3.7 (14)
- Customer Service3.5 (15)
- TopicsLoan Application (13), General Transactions (7) and Business Banking (1)
MOVE Bank
Latest review: Took forever (2 months) to process home loan. Rude customer service when I rang to ask about the delay. In the end I cancelled and went with another bank and had to buy a different
- Review Summary
- Transparency 2.7 (10)
- Customer Service2.8 (11)
- TopicsATM Experience (1), New Account (3), Loan Application (8) and General Transactions (1)
UBank
Latest review: Unfortunately the service is terrible. Have been with them for years and within the last 12 months or so everything has been moved to online communications only. This includes customer letters with
- Review Summary
- Transparency 2.0 (148)
- Customer Service1.5 (162)
- TopicsATM Experience (4), New Account (39), Loan Application (59), Credit Card Application (1), General Transactions (85) and Business Banking (8)
BankSA · includes 2 listings
Latest review: I applied for a bank sa credit card in early Feb..'you will receive a reply in 4-5 working days'.....Its now 3 march no info..the 1300 service is useless...pressed '1' for the service re credit card
- Review Summary
- Transparency 1.9 (27)
- Customer Service2.1 (33)
- TopicsATM Experience (3), New Account (7), Loan Application (14), Credit Card Application (6), General Transactions (16) and Business Banking (5)
Commonwealth Bank · includes 2 listings
Latest review: I have been with CBA for more than 7 years. I was reporting to call for a fradualent transaction and some person picked after 1 hour and 20 minutes and then immediately cut the call citing bad line
- Review Summary
- Transparency 1.7 (474)
- Customer Service1.6 (537)
- TopicsATM Experience (41), New Account (49), Loan Application (114), Credit Card Application (60), General Transactions (310) and Business Banking (78)