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85 listings

MOVE Bank

MOVE Bank

2.9 from 11 reviews

Latest review: Joined by opening a simple bank account, despite passing all ID checks online, refused to open account, said I had to "contact them" by forcing me to speak to a staff member from their Office.

  • Transparency
    2.6 (8)
  • TopicsLoan Application (6) · New Account (3) · ATM Experience (1) · General Transactions (1)
  • Customer Service
    2.8 (9)
NAB (National Australia Bank)

NAB (National Australia Bank) · includes 2 listings

1.5 from 963 reviews

Latest review: My Grand mother Passed away i and gave them all the required document to Transfer any money left in her account, 2 month and they keep telling me shortly we will action it. But the Truth is they are

  • Transparency
    1.6 (208)
  • TopicsGeneral Transactions (115) · Loan Application (63) · Business Banking (39) · New Account (27) · Credit Card Application (20) · ATM Experience (11)
  • Customer Service
    1.5 (223)
Bank of Melbourne

Bank of Melbourne · includes 2 listings

1.6 from 159 reviews

Latest review: I had refinanced from NAB to Bank of Melbourne since Feb 2020 based on the advice of a NPFS mortgage consultant, the overall loan process then was smooth. However the recent loan application handling

  • Transparency
    1.7 (40)
  • TopicsLoan Application (21) · General Transactions (20) · Credit Card Application (13) · New Account (5) · Business Banking (3) · ATM Experience (2)
  • Customer Service
    1.8 (48)
St.George

St.George · includes 2 listings

1.5 from 522 reviews

Latest review: I have been a Business customer with the bank for over 13 year. Last recent years have been assigned to different account managers who provide no service, no reply to emails and requests. If I call

  • Transparency
    1.4 (100)
  • TopicsGeneral Transactions (64) · Credit Card Application (35) · Loan Application (34) · Business Banking (19) · New Account (16) · ATM Experience (6)
  • Customer Service
    1.5 (116)
BankWest

BankWest · includes 2 listings

1.5 from 599 reviews

Latest review: We had an old account that suddenly started getting charged a fee for paper statements. Went online to close it, but wouldn't. It too four different calls to the call centre for them to work out it

  • Transparency
    1.6 (100)
  • TopicsGeneral Transactions (70) · Credit Card Application (28) · Business Banking (24) · New Account (24) · Loan Application (21) · ATM Experience (6)
  • Customer Service
    1.6 (114)
Macquarie Bank

Macquarie Bank · includes 2 listings

1.5 from 193 reviews

Latest review: Been with them for 4 years. Bad service the whole time. Inaccurate reporting, no follow up after reviews, mistakes in recommendations and names of my investments when it finally did turn up.

  • Transparency
    1.9 (38)
  • TopicsGeneral Transactions (27) · Loan Application (14) · New Account (14) · ATM Experience (4) · Credit Card Application (3) · Business Banking (2)
  • Customer Service
    1.8 (40)
Bank of Queensland

Bank of Queensland · includes 2 listings

1.5 from 318 reviews

Latest review: What is the point in having an option where you can view your statements on the app when it doesn't work, never has, I have see people complaining about this app for years and the boq obviously don't

  • Transparency
    1.5 (54)
  • TopicsGeneral Transactions (49) · New Account (18) · Loan Application (11) · Business Banking (8) · Credit Card Application (2) · ATM Experience (1)
  • Customer Service
    1.6 (64)
Westpac

Westpac · includes 2 listings

1.5 from 828 reviews

Latest review: Changing banks Westpac treatment of there customers is nothing short of disgusting. Long waits no branches and poor customer service. Used to be a good bank now clearly only care about profits.

  • Transparency
    1.6 (166)
  • TopicsGeneral Transactions (114) · Loan Application (41) · Business Banking (36) · Credit Card Application (35) · New Account (27) · ATM Experience (16)
  • Customer Service
    1.6 (192)
Suncorp

Suncorp · includes 2 listings

1.4 from 393 reviews

Latest review: Had used Suncorp for a business account for many years. Suncorp’s policies and systems have led to me encountering incompetence & infuriating, costly mistakes. Suncorp overall is Absolutely u

  • Transparency
    1.6 (113)
  • TopicsGeneral Transactions (66) · Loan Application (42) · Business Banking (18) · New Account (18) · Credit Card Application (9) · ATM Experience (5)
  • Customer Service
    1.5 (128)
ANZ

ANZ · includes 2 listings

1.4 from 1,254 reviews

Latest review: Searched 22-26 Oct transactions. Select print - only one screen of transactions prints, and this is only a portion of all the transactions I need. To overcome, you have to scroll down until all of

  • Transparency
    1.5 (234)
  • TopicsGeneral Transactions (156) · Loan Application (60) · Credit Card Application (51) · Business Banking (49) · New Account (32) · ATM Experience (19)
  • Customer Service
    1.3 (272)
BankVic

BankVic · includes 2 listings

2.1 from 16 reviews

Latest review: Ive been with Bank Vic for almost 30 years and Ive never had an issue, home loan excellent, personal loans, no problem, I actually have no need to attend a beach as their online access is great.

  • Transparency
    2.7 (7)
  • TopicsGeneral Transactions (6) · New Account (4) · ATM Experience (3) · Loan Application (3) · Credit Card Application (2) · Business Banking (1)
  • Customer Service
    2.7 (7)
HSBC

HSBC · includes 2 listings

1.3 from 453 reviews

Latest review: I have a one credit card with HSBC. My credit report shows that I got Two credit cards with HSBC. Need a letter from HSBC that’s state i got only one credit card. Call to customer service but they’re

  • Transparency
    1.3 (104)
  • TopicsGeneral Transactions (78) · New Account (46) · Credit Card Application (29) · Loan Application (14) · ATM Experience (9) · Business Banking (9)
  • Customer Service
    1.3 (117)
Rabobank

Rabobank · includes 2 listings

1.7 from 19 reviews

Latest review: Trying to open & get funds into Online Savings a/c has been SO frustrating, designed to have delaying tactics all the way. Sense it will only continue so cancelling b4 I transfer my funds. Don't fall

  • Transparency
    2.4 (13)
  • TopicsNew Account (9) · General Transactions (7)
  • Customer Service
    2.3 (13)
Citibank

Citibank · includes 2 listings

1.2 from 646 reviews

Latest review: Bank froze my fortnightly wage payment, and refused to explain why. The customer service was inept and circular in their explanation, and wouldn't tell me why it was frozen. Australians shouldn't be

  • Transparency
    1.4 (115)
  • TopicsGeneral Transactions (65) · Credit Card Application (38) · New Account (20) · Loan Application (9) · Business Banking (8) · ATM Experience (4)
  • Customer Service
    1.3 (118)
RACQ Banking

RACQ Banking

1.4 from 21 reviews

Latest review: I was a QTMB member for 10 Yrs before it became RACQ. I have been very disappointed since RACQ took over. Each time I go to an RACQ branch to do a withdrawal, the staff, service and systems at RACQ

  • Transparency
    1.7 (14)
  • TopicsLoan Application (10) · General Transactions (6) · New Account (3) · ATM Experience (2) · Business Banking (1)
  • Customer Service
    1.5 (17)
Bank of Sydney

Bank of Sydney · includes 2 listings

1.4 from 19 reviews

Latest review: Don't get sucked into low interest rates. When you want something done, good luck. For the past three weeks I have been trying to get something done. Sent multiple Secure messages, Numerous calls

  • Transparency
    1.0 (8)
  • TopicsGeneral Transactions (7) · New Account (6) · Credit Card Application (1) · ATM Experience (1) · Loan Application (1)
  • Customer Service
    1.0 (10)
Border Bank

Border Bank

5.0 from 1 review

Latest review: Have been with them for at least five years now. Only really have the credit card and a low balance debit card/savings account that I keep . At the moment 10.76 rate for purchases and they have the

Central Murray Credit Union

Central Murray Credit Union

5.0 from 1 review

Latest review: Better than any bank, friendly over the counter service, all the help and advice you want. NO or low fees. Have been with this Credit Union for over 10 years now and should have done it long before.

TSB Bank

TSB Bank

4.0 from 1 review

Latest review: Ive been with this bank for about 30 years. Credit rating A-. This is a good rating. Contact - excellent, usually an answer by a real person within 30 seconds. Email response is equally

Delphi Bank

Delphi Bank · includes 2 listings

3.0 from 6 reviews

Latest review: Foolishly , and after we were warned of [name removed] from a leading senior Professional, we approached [name removed] at the Delphi Dandenong branch for a Home Loan refinance nearly 9 months ago

  • Transparency
    2.3 (3)
  • TopicsLoan Application (2)
  • Customer Service
    2.0 (4)
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