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85 listings

Police Bank

Police Bank · includes 2 listings

2.2 from 23 reviews

Latest review: Applied for a personal loan. The customer service representative seemed to have no clue throughout the process. I had to resend requested documents 3 times and repeat information even though the

  • Transparency
    3.5 (10)
  • TopicsLoan Application (10) · General Transactions (6) · Business Banking (1)
  • Customer Service
    3.2 (11)
NAB (National Australia Bank)

NAB (National Australia Bank) · includes 2 listings

1.5 from 951 reviews

Latest review: I have banked with nab for 15 years. The one interaction where I proactively sort information to re-finance my home loan I was given a set figure and requested a call back from a senior banker. I

  • Transparency
    1.6 (199)
  • TopicsGeneral Transactions (109) · Loan Application (58) · Business Banking (37) · New Account (26) · Credit Card Application (19) · ATM Experience (10)
  • Customer Service
    1.5 (212)
St.George

St.George · includes 2 listings

1.5 from 515 reviews

Latest review: Absolute idiots working here. Don't know how to respond to emails. They make it impossible to PAY OFF your loan, keep responding with the same form to fill out over and over

  • Transparency
    1.4 (96)
  • TopicsGeneral Transactions (64) · Credit Card Application (34) · Loan Application (33) · Business Banking (17) · New Account (15) · ATM Experience (6)
  • Customer Service
    1.5 (111)
BankWest

BankWest · includes 2 listings

1.5 from 596 reviews

Latest review: Over the last 12 weeks, Bankwest stole money out of our accounts to the value of just over $1000. In the last two weeks, they stole $784.43. All the transactions were correct, but they cooked the

  • Transparency
    1.6 (97)
  • TopicsGeneral Transactions (68) · Credit Card Application (28) · Business Banking (24) · New Account (24) · Loan Application (20) · ATM Experience (6)
  • Customer Service
    1.6 (111)
Bank of Melbourne

Bank of Melbourne · includes 2 listings

1.6 from 154 reviews

Latest review: Because of Covid, I had to cancel my holiday plans. I had paid for meals and some activities using my BOM debit card linked to PayPal. PayPal were understanding of this and refunded me. They did this

  • Transparency
    1.5 (36)
  • TopicsLoan Application (20) · General Transactions (17) · Credit Card Application (12) · Business Banking (3) · New Account (3) · ATM Experience (1)
  • Customer Service
    1.7 (43)
Macquarie Bank

Macquarie Bank · includes 2 listings

1.5 from 191 reviews

Latest review: Lent money to my ex using my property as security, didn’t bother to deal with me or check signatures or follow standard banking procedures. I lost my house and they refuse to compensate me for their g

  • Transparency
    1.9 (37)
  • TopicsGeneral Transactions (27) · New Account (14) · Loan Application (13) · ATM Experience (4) · Credit Card Application (3) · Business Banking (2)
  • Customer Service
    1.8 (39)
Bank of Queensland

Bank of Queensland · includes 2 listings

1.5 from 315 reviews

Latest review: This Bank is terrible when it comes to transferring your money to your other account to another bank account! It takes over 48 hours and I don't think that is right or correct! It should be instant

  • Transparency
    1.5 (53)
  • TopicsGeneral Transactions (49) · New Account (18) · Loan Application (10) · Business Banking (8) · Credit Card Application (2) · ATM Experience (1)
  • Customer Service
    1.6 (63)
Westpac

Westpac · includes 2 listings

1.5 from 819 reviews

Latest review: Just to name a few issues because this page won't be long enough to list my complaints. Constantly charging my credit card purchase interest when I have an auto direct debit to pay in full every

  • Transparency
    1.5 (159)
  • TopicsGeneral Transactions (111) · Loan Application (39) · Business Banking (36) · Credit Card Application (34) · New Account (24) · ATM Experience (15)
  • Customer Service
    1.5 (184)
Suncorp

Suncorp · includes 2 listings

1.4 from 386 reviews

Latest review: Worse bank I ever dealt with. Only changed to Suncorp because the interest rate at the time was good. But from day 1 they constantly make mistakes. As soon as the fixed rate term expires I'm

  • Transparency
    1.6 (106)
  • TopicsGeneral Transactions (62) · Loan Application (39) · Business Banking (17) · New Account (16) · Credit Card Application (8) · ATM Experience (5)
  • Customer Service
    1.6 (121)
ANZ

ANZ · includes 2 listings

1.4 from 1,230 reviews

Latest review: 5 years on I’m still getting The previous tenants anz mail. Sending it back RTS isn’t doing aany good. Today I had finally had enough, OMG what a nightmare. After spending an hour on the phone to som

  • Transparency
    1.5 (213)
  • TopicsGeneral Transactions (143) · Loan Application (55) · Credit Card Application (46) · Business Banking (45) · New Account (25) · ATM Experience (18)
  • Customer Service
    1.3 (252)
HSBC

HSBC · includes 2 listings

1.3 from 445 reviews

Latest review: - Customer service couldn't help me ACTIVATE my debit card - Literally could not generate a debit card pin through the website - The security code given to me was incorrect every time and during my

  • Transparency
    1.3 (97)
  • TopicsGeneral Transactions (76) · New Account (44) · Credit Card Application (26) · Loan Application (14) · ATM Experience (9) · Business Banking (9)
  • Customer Service
    1.3 (110)
Rabobank

Rabobank · includes 2 listings

1.7 from 19 reviews

Latest review: Trying to open & get funds into Online Savings a/c has been SO frustrating, designed to have delaying tactics all the way. Sense it will only continue so cancelling b4 I transfer my funds. Don't fall

  • Transparency
    2.4 (13)
  • TopicsNew Account (9) · General Transactions (7)
  • Customer Service
    2.3 (13)
BankVic

BankVic · includes 2 listings

1.9 from 15 reviews

Latest review: I have been with bank vic for over 20 years. the bank has always been reliable and easy to deal with. Customer service is very good. The only negative is the small amount of branches, but as i don't

  • Transparency
    2.5 (6)
  • TopicsGeneral Transactions (5) · New Account (3) · ATM Experience (2) · Loan Application (2) · Credit Card Application (1) · Business Banking (1)
  • Customer Service
    2.3 (6)
Citibank

Citibank · includes 2 listings

1.2 from 643 reviews

Latest review: Citibank's IT Platform is so outdated and unreliable that it cannot be updated without losing and changing data. First, all international payees on my account were 'lost' during a system glitch. No

  • Transparency
    1.4 (113)
  • TopicsGeneral Transactions (64) · Credit Card Application (37) · New Account (20) · Loan Application (9) · Business Banking (8) · ATM Experience (4)
  • Customer Service
    1.3 (116)
Bank of Sydney

Bank of Sydney · includes 2 listings

1.4 from 18 reviews

Latest review: TERM DEPOSIT: They will attract you in with a high interest rate, and then when your Term Deposit matures, they will charge you a $35 fee to withdraw your money and also a percentage of the interest

  • Transparency
    1.0 (7)
  • TopicsGeneral Transactions (6) · New Account (6) · Credit Card Application (1) · ATM Experience (1) · Loan Application (1)
  • Customer Service
    1.0 (9)
RACQ Banking

RACQ Banking

1.3 from 15 reviews

Latest review: Had been with Queensland Teacher's Credit Union for 30 years before their merger. What a disaster it has been since the inception of the new 'Bank'. Began with not having access to my account and has

  • Transparency
    1.6 (8)
  • TopicsLoan Application (6) · General Transactions (5) · ATM Experience (2) · New Account (2) · Business Banking (1)
  • Customer Service
    1.2 (11)
Central Murray Credit Union

Central Murray Credit Union

5.0 from 1 review

Latest review: Better than any bank, friendly over the counter service, all the help and advice you want. NO or low fees. Have been with this Credit Union for over 10 years now and should have done it long before.

Border Bank

Border Bank

5.0 from 1 review

Latest review: Have been with them for at least five years now. Only really have the credit card and a low balance debit card/savings account that I keep . At the moment 10.76 rate for purchases and they have the

TSB Bank

TSB Bank

4.0 from 1 review

Latest review: Ive been with this bank for about 30 years. Credit rating A-. This is a good rating. Contact - excellent, usually an answer by a real person within 30 seconds. Email response is equally

Delphi Bank

Delphi Bank · includes 2 listings

3.0 from 6 reviews

Latest review: Foolishly , and after we were warned of [name removed] from a leading senior Professional, we approached [name removed] at the Delphi Dandenong branch for a Home Loan refinance nearly 9 months ago

  • Transparency
    2.3 (3)
  • TopicsLoan Application (2)
  • Customer Service
    2.0 (4)
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