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85 listings

St.George

St.George · includes 2 listings

1.5 from 498 reviews

Latest review: I had the unpleasant experience of dealing with back-end office staff located in South Australia. They could use trained parrots to do the same job. They just kept reading from a script and pushing

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    1.4 (82)
  • TopicsGeneral Transactions (60) · Credit Card Application (31) · Loan Application (28) · Business Banking (16) · New Account (12) · ATM Experience (6)
  • Customer Service
    1.5 (95)
Bank of Melbourne

Bank of Melbourne · includes 2 listings

1.6 from 139 reviews

Latest review: Cannot emphasise enough how poor Bank of Melbourne has been to work with. I have had loans and credit cards with a range of banks. This is by far the worst bank I have ever associated with. Applied

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    1.5 (25)
  • TopicsLoan Application (13) · Credit Card Application (8) · General Transactions (8) · New Account (3) · Business Banking (2) · ATM Experience (1)
  • Customer Service
    1.8 (31)
BankWest

BankWest · includes 2 listings

1.5 from 569 reviews

Latest review: My wifes mother died last week and her and her sister as executors are finalising details with Bankwest Kingsway Branch. They made an appointment two days ago to present the receipts etc for payment

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    1.6 (71)
  • TopicsGeneral Transactions (46) · Credit Card Application (25) · Business Banking (19) · New Account (19) · Loan Application (13) · ATM Experience (3)
  • Customer Service
    1.6 (85)
Westpac

Westpac · includes 2 listings

1.5 from 764 reviews

Latest review: Have been a Westpac customer for over 20 years but when I asked Westpac to match NAB's home loan rate of 3.09 variable (back in January 2020) for a refinance, the best they could do was 3.49%

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    1.6 (117)
  • TopicsGeneral Transactions (88) · Business Banking (26) · Loan Application (26) · Credit Card Application (24) · New Account (13) · ATM Experience (12)
  • Customer Service
    1.5 (137)
Bank of Queensland

Bank of Queensland · includes 2 listings

1.5 from 295 reviews

Latest review: Really bad customer service. A transaction for a laptop I have waited for a long time for - could not be processed. There is no issue with funds or card. Can’t get through to them at a

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    1.3 (36)
  • TopicsGeneral Transactions (37) · New Account (12) · Loan Application (8) · Business Banking (6) · Credit Card Application (2) · ATM Experience (1)
  • Customer Service
    1.4 (46)
Macquarie Bank

Macquarie Bank · includes 2 listings

1.5 from 182 reviews

Latest review: This bank is ridiculously hard to deal with. I simply wanted to open a savings account online, any other bank does this easily, Macquarie wanted extra verification which means getting a certified

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    1.6 (28)
  • TopicsGeneral Transactions (22) · Loan Application (11) · New Account (10) · Credit Card Application (3) · ATM Experience (3) · Business Banking (2)
  • Customer Service
    1.6 (30)
ANZ

ANZ · includes 2 listings

1.4 from 1,162 reviews

Latest review: I've been with this bank for over 3 years since I was 16. I've never had an issue with my banking experience, the call-in support has been average but having branches to go into for basic queries and

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    1.5 (165)
  • TopicsGeneral Transactions (107) · Loan Application (46) · Business Banking (40) · Credit Card Application (33) · New Account (23) · ATM Experience (13)
  • Customer Service
    1.4 (196)
Suncorp

Suncorp · includes 2 listings

1.4 from 357 reviews

Latest review: App won't work on mobile. Got locked out of online banking and can't get reset. No paper statement despite trying a myriad of suggestions from Suncorp IT and online support for months. Even went into

  • Transparency
    1.5 (88)
  • TopicsGeneral Transactions (45) · Loan Application (32) · Business Banking (15) · New Account (12) · Credit Card Application (7) · ATM Experience (3)
  • Customer Service
    1.5 (97)
HSBC

HSBC · includes 2 listings

1.3 from 417 reviews

Latest review: Great service. went there for a simple transaction staff were very helpful. I was in the process of moving my mortgage from NAB to another bank but was having some issues and delay in

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    1.3 (72)
  • TopicsGeneral Transactions (58) · New Account (33) · Credit Card Application (22) · Loan Application (15) · Business Banking (8) · ATM Experience (7)
  • Customer Service
    1.3 (86)
Citibank

Citibank · includes 2 listings

1.2 from 619 reviews

Latest review: My husband and I have tried to open a large term deposit with Citibank Australia. The process of this was ridiculous to state the least! The process went on for over 2 weeks and the account was still

  • Transparency
    1.4 (94)
  • TopicsGeneral Transactions (48) · Credit Card Application (35) · New Account (18) · Loan Application (8) · Business Banking (7) · ATM Experience (4)
  • Customer Service
    1.3 (96)
BankVic

BankVic · includes 2 listings

1.8 from 13 reviews

Latest review: The online banking portal is difficult to navigate and I cannot speak for security. However, I discovered BankVic because it is one of the best rates for a no strings SMSF savings

  • Transparency
    2.5 (6)
  • TopicsGeneral Transactions (4) · New Account (3) · ATM Experience (2) · Loan Application (2) · Credit Card Application (1) · Business Banking (1)
  • Customer Service
    2.3 (6)
Rabobank

Rabobank · includes 2 listings

1.9 from 10 reviews

Latest review: I have banked with them for over 15 years. The recent re-design of their online banking has resulted in a cut-down version of their previous online access. For example they have removed account daily

  • Transparency
    2.3 (6)
  • TopicsGeneral Transactions (5) · New Account (3)
  • Customer Service
    2.3 (6)
Bank of Sydney

Bank of Sydney · includes 2 listings

1.4 from 18 reviews

Latest review: TERM DEPOSIT: They will attract you in with a high interest rate, and then when your Term Deposit matures, they will charge you a $35 fee to withdraw your money and also a percentage of the interest

  • Transparency
    1.0 (7)
  • TopicsGeneral Transactions (6) · New Account (6) · Credit Card Application (1) · ATM Experience (1) · Loan Application (1)
  • Customer Service
    1.0 (9)
RACQ Banking

RACQ Banking

1.3 from 14 reviews

Latest review: I Have great credit rating, applied through them because great car loan rate, after 2.5 weeks we still had not had questions answered or an approval. Keep asking for documents which we sent along

  • Transparency
    1.7 (7)
  • TopicsLoan Application (6) · General Transactions (4) · ATM Experience (2) · New Account (2) · Business Banking (1)
  • Customer Service
    1.2 (10)
Central Murray Credit Union

Central Murray Credit Union

5.0 from 1 review

Latest review: Better than any bank, friendly over the counter service, all the help and advice you want. NO or low fees. Have been with this Credit Union for over 10 years now and should have done it long before.

Border Bank

Border Bank

5.0 from 1 review

Latest review: Have been with them for at least five years now. Only really have the credit card and a low balance debit card/savings account that I keep . At the moment 10.76 rate for purchases and they have the

Adelaide Bank

Adelaide Bank

4.0 from 1 review

Latest review: I like them - pain free and helpful. And they get back to you when they say they will! Highly recommended. good service and a nice range of products - you could do

TSB Bank

TSB Bank

4.0 from 1 review

Latest review: Ive been with this bank for about 30 years. Credit rating A-. This is a good rating. Contact - excellent, usually an answer by a real person within 30 seconds. Email response is equally

Delphi Bank

Delphi Bank · includes 2 listings

3.0 from 6 reviews

Latest review: Foolishly , and after we were warned of [name removed] from a leading senior Professional, we approached [name removed] at the Delphi Dandenong branch for a Home Loan refinance nearly 9 months ago

  • Transparency
    2.3 (3)
  • TopicsLoan Application (2)
  • Customer Service
    2.0 (4)
Kiwibank

Kiwibank

3.0 from 1 review

Latest review: Ive been with this bank for about 30 years. Credit rating A or higher. This is a strong rating and means your funds are fairly secure. Contact - poor often takes ages to get an answer over the

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