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85 listings

Commonwealth Bank

Commonwealth Bank · includes 2 listings

1.7 from 1,494 reviews

Latest review: Waited 45 minutes on Commbank phone, then gave up. Useless online system, since phone doesn't answer I'm forced to queue in a branch. Well, that's not going to happen. Went to another bank, gave them

  • Transparency
    1.7 (359)
  • Customer Service
    1.7 (400)
  • TopicsGeneral Transactions (232), Loan Application (96), Business Banking (69), Credit Card Application (50), New Account (46) and ATM Experience (34)
Bank of Melbourne

Bank of Melbourne · includes 2 listings

1.6 from 162 reviews

Latest review: I had made an appointment to see the Chirnside Park Lending Manager, arrived on time and spoke to receptionist. I was asked to sit down and she would alert lending manager that I was there. The

  • Transparency
    1.8 (43)
  • Customer Service
    1.9 (51)
  • TopicsLoan Application (23), General Transactions (21), Credit Card Application (14), New Account (7), ATM Experience (3) and Business Banking (3)
NAB (National Australia Bank)

NAB (National Australia Bank) · includes 2 listings

1.6 from 975 reviews

Latest review: They have millions of different departments. They transfer you like a ball on the soccer field and every time you have to wait in line. I am trying to set up Bpay biller, there is no option to do it

  • Transparency
    1.6 (218)
  • Customer Service
    1.6 (233)
  • TopicsGeneral Transactions (120), Loan Application (64), Business Banking (41), New Account (29), Credit Card Application (20) and ATM Experience (13)
St.George

St.George · includes 2 listings

1.5 from 533 reviews

Latest review: i went to the St George branch at bateau bay this afternoon i had $380 IN COINS all baged and already counted but noooooooo not good enough the counter person gave me a few bags and asked me

  • Transparency
    1.4 (109)
  • Customer Service
    1.5 (124)
  • TopicsGeneral Transactions (67), Loan Application (37), Credit Card Application (35), Business Banking (20), New Account (17) and ATM Experience (6)
BankWest

BankWest · includes 2 listings

1.5 from 601 reviews

Latest review: Daughter had offer accepted on a home loan, the finance broker pushed her to accept bank west mortgage product, bank west told her that she was approved conditionally right up until the final day

  • Transparency
    1.5 (101)
  • Customer Service
    1.6 (115)
  • TopicsGeneral Transactions (70), Credit Card Application (28), Business Banking (25), New Account (24), Loan Application (22) and ATM Experience (6)
Bank of Queensland

Bank of Queensland · includes 2 listings

1.5 from 319 reviews

Latest review: Bad exp Aspley. Home loan rejection, didn't even enter to database. Tied to ins for house without approval. Also $1700 withdrawn by employee made a mistake by pressing the wrong button.

  • Transparency
    1.5 (56)
  • Customer Service
    1.6 (66)
  • TopicsGeneral Transactions (49), New Account (18), Loan Application (11), Business Banking (8), Credit Card Application (2) and ATM Experience (1)
Westpac

Westpac · includes 2 listings

1.5 from 841 reviews

Latest review: My partner has a variable home loan with Westpac for over 15 years. Because she is a loyal customer to the bank her interest rate is 4.58% while they are giving a new customer the same loan at 2.29%.

  • Transparency
    1.6 (177)
  • Customer Service
    1.6 (204)
  • TopicsGeneral Transactions (118), Loan Application (44), Business Banking (38), Credit Card Application (36), New Account (29) and ATM Experience (17)
Macquarie Bank

Macquarie Bank · includes 2 listings

1.5 from 200 reviews

Latest review: Only recently joined this institution (if thats what you call them) in the last six months for our house renovation. First they gave us the wrong loan to what they wanted us to have, gave us the loan

  • Transparency
    1.8 (45)
  • Customer Service
    1.7 (47)
  • TopicsGeneral Transactions (32), New Account (18), Loan Application (17), ATM Experience (4), Credit Card Application (3) and Business Banking (3)
Suncorp

Suncorp · includes 2 listings

1.4 from 398 reviews

Latest review: I was not abusive in any way. I called for the 3 time about an unfixed problem and the call center just hung up as did complaints. With complaints I didn't even get to say a word.

  • Transparency
    1.6 (117)
  • Customer Service
    1.5 (132)
  • TopicsGeneral Transactions (68), Loan Application (43), Business Banking (19), New Account (19), Credit Card Application (9) and ATM Experience (5)
ANZ

ANZ · includes 2 listings

1.4 from 1,267 reviews

Latest review: After hours and hours on the phone to ANZ just to try and close my account I continue to get the run around and a different excuse each time as to why this can’t be done I’ve had to call back num

  • Transparency
    1.5 (244)
  • Customer Service
    1.3 (283)
  • TopicsGeneral Transactions (161), Loan Application (64), Credit Card Application (52), Business Banking (51), New Account (34) and ATM Experience (20)
BankVic

BankVic · includes 2 listings

2.0 from 17 reviews

Latest review: Been with this bank for 10 years, unfortunately bad experiences Im shutting all of my accounts. The customer service is below average. Let’s start with fees. They charge $19 if you have insufficient f

  • Transparency
    2.6 (8)
  • Customer Service
    2.6 (8)
  • TopicsGeneral Transactions (7), New Account (4), ATM Experience (3), Loan Application (3), Credit Card Application (2) and Business Banking (1)
HSBC

HSBC · includes 2 listings

1.3 from 454 reviews

Latest review: I’ve been with this bank for 2 months. I can’t fault it so far. I get 2% cash back for anything I PayPass under $100. (Doesn’t work with Coles for some reason). I haven’t had any issues yet to have t

  • Transparency
    1.3 (105)
  • Customer Service
    1.3 (118)
  • TopicsGeneral Transactions (79), New Account (47), Credit Card Application (29), Loan Application (14), ATM Experience (9) and Business Banking (9)
Rabobank

Rabobank · includes 2 listings

1.7 from 19 reviews

Latest review: Trying to open & get funds into Online Savings a/c has been SO frustrating, designed to have delaying tactics all the way. Sense it will only continue so cancelling b4 I transfer my funds. Don't fall

  • Transparency
    2.4 (13)
  • Customer Service
    2.3 (13)
  • TopicsNew Account (9) and General Transactions (7)
Citibank

Citibank · includes 2 listings

1.2 from 650 reviews

Latest review: I've recently applied for a balance transfer onto a new credit card to quickly get rid of some debt. After a few false starts- with my address, I found out ages later that they had access my credit

  • Transparency
    1.4 (118)
  • Customer Service
    1.3 (121)
  • TopicsGeneral Transactions (68), Credit Card Application (38), New Account (20), Loan Application (10), Business Banking (8) and ATM Experience (4)
RACQ Banking

RACQ Banking

1.4 from 21 reviews

Latest review: I was a QTMB member for 10 Yrs before it became RACQ. I have been very disappointed since RACQ took over. Each time I go to an RACQ branch to do a withdrawal, the staff, service and systems at RACQ

  • Transparency
    1.7 (14)
  • Customer Service
    1.5 (17)
  • TopicsLoan Application (10), General Transactions (6), New Account (3), ATM Experience (2) and Business Banking (1)
Bank of Sydney

Bank of Sydney · includes 2 listings

1.4 from 20 reviews

Latest review: Trying to get a term deposit to mature and get the money out. It's proving almost impossible. Numerous direct messages and phone calls with three different people and still the instructions won't be

  • Transparency
    1.0 (9)
  • Customer Service
    1.0 (11)
  • TopicsGeneral Transactions (8), New Account (6), Credit Card Application (1), ATM Experience (1) and Loan Application (1)
Border Bank

Border Bank

5.0 from 1 review

Latest review: Have been with them for at least five years now. Only really have the credit card and a low balance debit card/savings account that I keep . At the moment 10.76 rate for purchases and they have the

Central Murray Credit Union

Central Murray Credit Union

5.0 from 1 review

Latest review: Better than any bank, friendly over the counter service, all the help and advice you want. NO or low fees. Have been with this Credit Union for over 10 years now and should have done it long before.

TSB Bank

TSB Bank

4.0 from 1 review

Latest review: Ive been with this bank for about 30 years. Credit rating A-. This is a good rating. Contact - excellent, usually an answer by a real person within 30 seconds. Email response is equally

Delphi Bank

Delphi Bank · includes 2 listings

3.0 from 6 reviews

Latest review: Foolishly , and after we were warned of [name removed] from a leading senior Professional, we approached [name removed] at the Delphi Dandenong branch for a Home Loan refinance nearly 9 months ago

  • Transparency
    2.3 (3)
  • Customer Service
    2.0 (4)
  • TopicsLoan Application (2)
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