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Banks
84 listings
- Award Winner 2021
Bank Australia · includes 2 listings
Previously named Mecu, Bank Australia is a customer-owned bank with 14 branches across Australia, full online and mobile banking options - and an incredibly high overall customer satisfaction rating.
- Review Summary
- Transparency 4.7 (549)
- Customer Service4.7 (612)
- TopicsATM Experience (18), New Account (286), Loan Application (276), Credit Card Application (59), General Transactions (206) and Business Banking (30)
Commonwealth Bank · includes 2 listings
Latest review: I have been with the Commonwealth most of my life but finally had enough and fled to another service. My Debit Card was blocked months ago because someone in the USA tried to make a dodgy
- Review Summary
- Transparency 1.7 (527)
- Customer Service1.6 (594)
- TopicsATM Experience (42), New Account (52), Loan Application (121), Credit Card Application (64), General Transactions (350) and Business Banking (81)
Up Bank
Latest review: I have been with Up for a couple of months. Their savings interest rate is not the best, but way better than the major banks. Their banking app is super clever and flexible, and even a little bit
- Review Summary
- Transparency 3.3 (64)
- Customer Service3.3 (65)
- TopicsATM Experience (9), New Account (39), Loan Application (1), Credit Card Application (1), General Transactions (44) and Business Banking (4)
UBank
Latest review: They blocked my card without sending any notifications whatsoever, due to false positive suspicious transaction. They have not been able to reissue a new card due to technical problems. Doesn’t make s
- Review Summary
- Transparency 1.9 (154)
- Customer Service1.5 (168)
- TopicsATM Experience (4), New Account (41), Loan Application (60), Credit Card Application (1), General Transactions (89) and Business Banking (9)
- Award Winner 2021
Qudos Bank · includes 2 listings
100% customer-owned Qudos Bank offers a broad range of financial products, with branches operating in Sydney, Melbourne, Brisbane and Perth.
- Pros & Cons
- Review Summary
100% member owned
Personable customer service
Transparent business practices
- Transparency 4.8 (295)
- Customer Service4.8 (333)
- TopicsATM Experience (8), New Account (51), Loan Application (82), Credit Card Application (16), General Transactions (189) and Business Banking (24)
ING
Latest review: Ten years plus as an ING customer and turned down by a robot when applying for a credit card. Asked for a review as all our savings and Super are with ING. Good customers, excellent credit history
- Review Summary
- Transparency 2.1 (182)
- Customer Service2.0 (185)
- TopicsATM Experience (14), New Account (44), Loan Application (47), Credit Card Application (9), General Transactions (103) and Business Banking (14)
Bendigo Bank · includes 2 listings
Latest review: Been over a year with this bank* & I have to say it's been good for processing bpay & bills etc. But......The fees! I can't keep up with this bank@post $4.00 fee" it's draining my piggy bank $$, I
- Review Summary
- Transparency 1.9 (89)
- Customer Service1.9 (97)
- TopicsATM Experience (9), New Account (15), Loan Application (17), Credit Card Application (7), General Transactions (68) and Business Banking (15)
NAB (National Australia Bank) · includes 2 listings
Latest review: I'm the executor of a deceased estate and have found NAB to be horrible to deal with the time they take to rectify a case is excessive to say the least. Their I'm currently writing this while being
- Review Summary
- Transparency 1.6 (263)
- Customer Service1.5 (283)
- TopicsATM Experience (14), New Account (33), Loan Application (72), Credit Card Application (24), General Transactions (146) and Business Banking (48)
Judo Bank
With a focus on crafting relationships with Australian businesses, Judo Bank specialises in business lending, and has mixed reviews from customers.
- Review Summary
- Transparency 4.0 (74)
- Customer Service3.9 (79)
- TopicsATM Experience (1), New Account (49), Loan Application (1), General Transactions (23) and Business Banking (4)
Macquarie Bank · includes 2 listings
Latest review: They just ripped off. Going to lodge a complaint to AFCA.I will never recommend to my family or my friends. Paid loan in 3 years. They charged to total period interest 7 years with early termination
- Review Summary
- Transparency 1.7 (61)
- Customer Service1.6 (65)
- TopicsATM Experience (5), New Account (20), Loan Application (20), Credit Card Application (4), General Transactions (41) and Business Banking (5)
ME (Members Equity) Bank
Latest review: I have been with ME bank for approx 15 years having bank accounts and term deposits - all was fine until I applied for my first credit card (to leave a current bank I’d had enough of) and it was d
- Review Summary
- Transparency 2.3 (169)
- Customer Service2.2 (200)
- TopicsATM Experience (18), New Account (35), Loan Application (57), Credit Card Application (20), General Transactions (116) and Business Banking (10)
86 400
Latest review: I bank with 86400. I wanted to go with them for a home loan. What a waste of time. They are slower than a snail. Provided them all the documents they required, financial savings, income, employment.
- Review Summary
- Transparency 3.1 (18)
- Customer Service2.9 (18)
- TopicsATM Experience (2), New Account (9), Loan Application (4), General Transactions (14) and Business Banking (1)
Westpac · includes 2 listings
Latest review: I required a cashless withdrawal from a Westpac ATM because of a lost card. As usual, there was no ATM's available at the local mall close to where I work (a large one Midland Gate). I managed to
- Review Summary
- Transparency 1.5 (235)
- Customer Service1.5 (267)
- TopicsATM Experience (23), New Account (37), Loan Application (58), Credit Card Application (41), General Transactions (150) and Business Banking (47)
ANZ · includes 2 listings
Latest review: - Online banking is in the stone age and is very insecure - Phone systems don't work and waste customers' time. Eg entry of ANZ Security Code - Why do customers have to point this out? Where is the
- Review Summary
- Transparency 1.5 (298)
- Customer Service1.3 (340)
- TopicsATM Experience (28), New Account (39), Loan Application (74), Credit Card Application (62), General Transactions (192) and Business Banking (60)
Beyond Bank · includes 2 listings
Latest review: they are always understaffed.. the wait on the telephone is awful,.. they always say the same thing' unfortunately we are experiencing a high demand'!! easily solved by going BEYOND with your
- Review Summary
- Transparency 3.3 (40)
- Customer Service3.0 (46)
- TopicsNew Account (7), Loan Application (22), Credit Card Application (1), General Transactions (24) and Business Banking (2)
Suncorp · includes 2 listings
Latest review: Shutting branches, and dramatically increasing insurance premiums in NQ. It is clear Suncorp wants out of this area. CEO must want his bonus bad, no doubt just a money grab and move onto the next
- Review Summary
- Transparency 1.6 (138)
- Customer Service1.5 (154)
- TopicsATM Experience (6), New Account (23), Loan Application (50), Credit Card Application (9), General Transactions (76) and Business Banking (21)
Bank of Queensland · includes 2 listings
Latest review: Lost home loan and settlement paper multiple times. Had to go into branches for things that other banks complete online. Couldnt accept scanned documents for some reason. On hold for at lease 20
- Review Summary
- Transparency 1.6 (69)
- Customer Service1.7 (83)
- TopicsATM Experience (1), New Account (21), Loan Application (16), Credit Card Application (2), General Transactions (55) and Business Banking (10)
Bank of Melbourne · includes 2 listings
Latest review: Very slow processing payments from my bank using b pay to BOM credit card. Made payment March 31st still waiting today April 7th to be processed. Other multiple financial companies can process my
- Review Summary
- Transparency 1.9 (60)
- Customer Service1.9 (69)
- TopicsATM Experience (4), New Account (10), Loan Application (30), Credit Card Application (17), General Transactions (28) and Business Banking (6)
BankWest · includes 2 listings
Latest review: Biggest rip off bank in Australia giving out fees for anything they possibly can. I definitely would not advise anyone to sign up with this profit hungry organization. Well below average customer
- Review Summary
- Transparency 1.6 (118)
- Customer Service1.6 (134)
- TopicsATM Experience (6), New Account (26), Loan Application (26), Credit Card Application (29), General Transactions (78) and Business Banking (30)
HSBC · includes 2 listings
Latest review: I once had a credit card with HSBC and many years ago I paid the card off and as it seems overpaid by $350 around 10yrs ago. Since 2014 till 2020, hsbc took their payment for fees each year and
- Review Summary
- Transparency 1.4 (128)
- Customer Service1.3 (143)
- TopicsATM Experience (9), New Account (50), Loan Application (20), Credit Card Application (32), General Transactions (93) and Business Banking (10)