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Banks

78 listings


Auswide Bank

Latest review: I was on a variable rate since 2016 and the market saw loan rate drop, which was never passed on to me, even after a few phone calls. Instead, they bumped up the rate from 4.something to 4.6 when the


Bank Australia

Latest review: Employees struggled to understand the purpose of setting up a trust. Despite having a copy of the trust deed, Bank Australia kept coming back with questions piecemeal about the purpose of the trust,


ING

Latest review: Downright rude and pushy. Couldn't explain why deposits could not be made into my loan account when in credit. Told me to open another account from another bank then transfer funds in. Why? Whats the


Bendigo Bank

Latest review: Absolutely and totally disappointed ! I am STILL waiting for income payment ! Speed up payments Bendigo !! Your at fault so process consumers payments so they can eat and get medication !!! Most of


UBank

Latest review: The staff were very rude to me and to their customers at the branch also they keep you waiting while you are talking to them on the phone as


Beyond Bank

Latest review: Been a customer since the CPS Days 1997 , when the ANZ played around too much over a home loan and my partner suggested her credit union was better option , helped in getting want we wanted . Very


Heritage Bank

Latest review: My credit card details were recently compromised so I called to report/confirm this with Heritage. The lady I spoke to initially was compassionate and helpful. I had been waiting 7 days now and I


Greater Bank

Latest review: Most of the staff at the Greater are lovely however there is one very difficult staff member who is often at the Hamilton branch. My first encounter was when making an over the counter transaction,


ME (Members Equity) Bank

Latest review: I called and tried to resolve my credit card issue and was read out a script over and over to force me to pay an amount I could not afford. I asked for a long term payment arrangement and was told


People's Choice Credit Union

Latest review: The staff were very rude to me and to their customers at the branch also they keep you waiting while you are talking to them on the phone as


BankSA

Latest review: I have been with this bank for 40 years. They have simply lost the plot.. I applied for a small extension on my home load to purchase a car.. This list of mistakes that made would be too long to list


Commonwealth Bank

Latest review: I don’t even know where to start. Staff are ok. Policies are frustrating, outdated and borderline criminal. It’s 2019 CBA, we can grow a human ear on a rat and explore deep space, meanwhile one of Aus


NAB (National Australia Bank)

Latest review: New telephone banking system is now difficult to follow and does not work. Tried 5 times to transfer funds and it says there is a problem and it may or may not have worked. So got to go back in and


St.George

Latest review: 2019 and they still can't work out tap and pay, no one in the Branch or over the phone customer service had a clue on google pay!! Absolute 3rd world country staff and


Westpac

Latest review: Been with this joke of a bank 12years, someone at Westpac signed me up for online banking without my approval it took me 6 months to get cancelled after being given the run around when i asked the to


BankWest

Latest review: On the 15th of February I lost my Bankwest debit card. They were notified immediately and I was told a new card would be issued within 10 working days. Three weeks later still no card so I emailed


Bank of Queensland

Latest review: I have requested to close off account since 2013. I never activated the account. I never used it. No transactions, never used. I Called BOQ customer service. I sent email to customer assistance team.


Bank of Melbourne

Latest review: The staff were very rude to me and to their customers at the branch also they keep you waiting while you are talking to them on the phone as


ANZ

Latest review: I have been with the bank for more than 5 years About 9 months ago I was told by ANZ that all my Master Cards were to be replaced by Visa cards and that I had no right of reply. So far all my master


Suncorp

Latest review: I joined Suncorp 30 years ago when it was Metway, before the merger. Service & products good then, BUT now customers are merely an interruption to their day and it is incredibly frustrating even


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