Best Beauty Product Retailers in Australian Capital Territory Canberra–Queanbeyan
Oz Hair & Beauty 🏆 2024
4.9 (2,597) Summary
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KCa NSW
Online storeFast deliveryOrder received next day, that’s the quickest Aust Post delivery ever! I’m impressed with the outstanding service, this is what keeps me a loyal customer with Oz Hair & Beauty Show details
My Hair Care & Beauty
4.9 (1,019) Summary
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Ann VIC 2 posts
Fair Incentive Online storeKenue style volumeGreat experience with My Haircare. Received my items with 2 days! Amazing service! Large range of excellent. Definitely will purchase from them again. Show details · 1
Cosmetic Capital 🏆 2024
4.8 (1,221) Summary
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Liz wiz QLD 4 posts
God Loves Cosmetic Capital !God loves cosmetic capital especially the discounts and mystery boxes The loyalty vouchers and birthdayEaster and Xmas vouchers great. The products are top notch and delivery quick too cool great Show reply
Pump Haircare 🏆 2024
4.7 (1,620) Summary
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Kristy Lee VIC
Worst product ever!!!Worst hair product ever doesn’t do anything at all to my sons curls what a joke and waste of money this product is , beware do not buy this product you will be scammed!!
Feeling Sexy
4.8 (551) Summary
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Rowena 2 posts
Good ValueNice range of products. Good value for money, fast shipping, packaged carefully. Communication was fast and helpful. Show details
Cosmetics Now
4.6 (3,214) Summary
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Natalia Kruglova QLD 8 posts
Fair Incentive VerifiedGood service and great productI am happy with fast and and accurate delivery of my favourite skin care product Show details
Troya Beauty 🏆 2024
4.7 (315) Summary
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Adrianna N Stephen R.
Fair IncentiveGreat Product and ServiceVery happy with the lovely fragrance I purchased. Was able to get it at a further discounted price including free postage. Arrived quickly. Show details
ScentGod
4.8 (199) Summary
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Carissa McCarthy SA 2 posts
1st perfume experience1st perfume was divine. I love having the spray in my handbag at all times. Would definitely consider buying the full bottle. Show details
Beard & Blade Supply Co.
4.8 (152) Summary
Mat NSW 2 posts
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Top quality, best customer serviceOrder didn't go well, only as Aramex refused help as the parcel was missing.. contacted beard and blade and received help within hours. Absolutely outstanding service!! Thank you!! Show details · 1
Software
4.5 (962) Summary
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Suezee Boyd
My Journey to Better, Healthier looking SkinI am simply in love with my skin prescription that was tailored for me after my personal consultation to ensure that I was going to achieve great results.
It hasn't let me down.
Yes my skin appears blotchy at times but that is my cream doing it's magic.
I am now looking at purchasing other skin products on offer in the range.
It hasn't let me down.
Yes my skin appears blotchy at times but that is my cream doing it's magic.
I am now looking at purchasing other skin products on offer in the range.
Suezee Show details
StrawberryNET
4.4 (3,456) Summary
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Daveooo NSW 6 posts
False advertisingFalse advertising, On the page it says SK11 230ml. In fine print under specification 75ml Pure trickery. Got me Show details
Adore Beauty
4.4 (1,057) Summary
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Mack NSW 23 posts
Dubious business practice with their subscribe and save - not transparent to customersTrick customers into "subscribe and save" - not transparent. Debited second amount from my bank account which I did not order. Contacted company and they said they would refund the money back into my account and void the su... Read morebscribe and save recurring order. Told it would take 10-14 business days to refund back into my account. It is day 14 and still haven't received my refund. Have contacted Adore three times and each time get their "spiel"! I have contacted my bank to start dispute with Adore. I will never order from them again. In my opinion, this is dubious business practice from Adore. Their subscribe and save is not transparent and customers unknowingly subscribe to this. Nowhere on my original order does it say that it will a recurring order every 6 weeks.
OZ Cosmetics
4.6 (138) Summary
Rose 2 posts
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Bumble and Bumble productsI live in Malaysia. My first order was of 2 items. One arrived in a few days. Very fast. The other was out of stock but I had a series of friendly mails from Sara which eventually led to a speedy refund and a further order of... Read more 3 items from me. Lovely personal service. Very pleased with oz cosmetics and will be recommending to friends.
Updating the above. My second order of 3 items arrived in 5 days. Excellent service again. Love the items too. Thanks OZ Cosmetics!
Australian Organic Products
4.5 (276) Summary
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Iloveshopping Australian Capital Territory 13 posts
Misleading and DeceptiveHorrible business to deal with, incredibly poor customer service. Don’t be misled by their website telling you they have stock of a product, they don’t!!!! You’ll have to wait for them to order it in (arriving maybe sometime)... Read more and when that isn’t appropriate (wouldn’t have ordered the product if your website hadn’t said you had it in stock) will charge you a 30% cancellation fee??? The owner could not care less about misleading people.
Activeskin
4.5 (195) Summary
Parramatta Eels NSW
Online storeMisleading at bestA $10 voucher which is only for products no one wants Show details
Whiter Smile
4.8 (65) Summary
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C.Prestige
Fair IncentiveGreat Product , so glad I found itI used to go to Vietnam to have moulds made and my teeth bleached as I could not afford it in Australia.
Now after discovering Whiter Smile Gel here in Australia , I can do it all at home. I only need to use it about
twice ... Read morea month to keep my smile looking healthy and teeth noticeably whiter. Very easy to order on line and quick to receive in post.
Now after discovering Whiter Smile Gel here in Australia , I can do it all at home. I only need to use it about
twice ... Read morea month to keep my smile looking healthy and teeth noticeably whiter. Very easy to order on line and quick to receive in post.
Catwalk
4.3 (328) Summary
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Rezwan I.
Unsatisfactory and unreliableExtremely unreliable.
I have waited nearly a month for an order to be dispatched. Multiple times they responded that the order is in the queue and will be dispatched the next day and then nothing.
Week later emailed again and received same response " order is in que for dispatch next day. Show details
I have waited nearly a month for an order to be dispatched. Multiple times they responded that the order is in the queue and will be dispatched the next day and then nothing.
Week later emailed again and received same response " order is in que for dispatch next day. Show details
Shaver Shop 🏆 2024
4.1 (1,727) Summary
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ying VIC
Physical storeA real rip off!Totally rip off - My Braun shaver has only been used for about 1 year and suddenly the blades need to be replaced with a price of $59, which is more than 50% of the price of a brand new shaver!
Shaver Shop DM
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Hi there, Thank you for your feedback and we're sorry to hear you're not happy with your product... Read more
. The lifespan of these accessories can vary significantly due to numerous factors, including hair type, hair thickness, and blade maintenance, making it challenging to provide a precise timeframe for their durability. This duration is highly individual and may differ from person to person. Kind regards, Shaver Shop
COSME DE Australia
4.4 (146) Summary
Graham NSW
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Product never arrivedVery unimpressed with their service.
When ordering I received no order or reference number, just an email confirmation.
When contacting them to ask the status of my order, as 3 weeks had passe... Read mored, I was given a tracking number to contact their courier directly (is this my responsibility?) I contacted the courier who advised I would have to contact Cosme De as they could not advise that status of the transit (which differed to the courier's website that stated it was waiting in the Hong Kong hub for 10 days). I am now in a perpetual loop, no response has been received from v to my previous email, I'm $120 down, wasted a lot of time and no product. As they are a retailer of goods they should at least be able to ensure they arrive at the purchasers premises. Be careful
When ordering I received no order or reference number, just an email confirmation.
When contacting them to ask the status of my order, as 3 weeks had passe... Read mored, I was given a tracking number to contact their courier directly (is this my responsibility?) I contacted the courier who advised I would have to contact Cosme De as they could not advise that status of the transit (which differed to the courier's website that stated it was waiting in the Hong Kong hub for 10 days). I am now in a perpetual loop, no response has been received from v to my previous email, I'm $120 down, wasted a lot of time and no product. As they are a retailer of goods they should at least be able to ensure they arrive at the purchasers premises. Be careful
Salon Style
4.4 (131) Summary
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Karen 2 posts
Sent wrong productI have been sent a different product to what I ordered, I should not have to pay return postage, I have sent 4 emails requesting a free post address with no response. There is no phone number to contact the company. Show details
Glasshouse Fragrances
4.1 (656) Summary
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Chris NT 3 posts
150% Best Company EverThis company is the best I have ever used, not only is the service amazing but the products are beautiful, I will support them in years to come Show details · 1
Youthphoria
4.7 (54) Summary
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Anne
Great experience!Gee what a great experience I just had with Shirley. She was so patient and I am now the proud owner of 2 sets of gorgeous lashes! I have never been confident to use them but certainly am now with the easy application. And they look amazing!! Thankyou Shirley.
I will definitely be recommending! Anne :) Show details
I will definitely be recommending! Anne :) Show details
FragranceNet.com
4.0 (688) Summary
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Moyo
TerribleI have brought from them before all good till my last order.The Mont Blanc signature absolu tester seems off and checked batch code on check fresh came out as invalid.I sent email and they tell me to check with the manufactur... Read moreer myself as if l brought direct from the manufacturer. All the emails are automated learnt ,my lesson not to ever buy from them ever .Terrible customer service not worth spending your money.Now they tell me to pay for my shipping.
Lila Beauty
4.7 (47) Summary
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N.ki SA 3 posts
Not good customer service. Rest quality of product is satisfiedWorst customer service , all I can say is I won’t recommend this website. Rest product is ok, good came incomplete but they only explaining there point of view that we sent everything not listening to customer rest whatever came in package is good Show details
Lila Beauty DM
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Hi, please see below for clarification of the facts of this review. Upon checking with our warehouse team, we can confirm all items were packed and dispatched. The customer ordered 2 D'alba white truf... Read more
fle spray and we can see both the scans and packing camera shows packing and dispatching of both units. One unit of this item weighs around 182 grams. We also checked with Australia Post to see the weight scanned for this parcel at their facilities and they confirmed the weight scanned from the parcel was 450 grams (2 units of d'alba here would 364 grams and the remaining ~86 grams would be from the parcel box packaging, samples and bubble wrap). If the parcel only contained 1 unit then Australia Post's facility would have only recorded this around 260-270 grams here which clearly was not the case). The customer also placed another order under a separate email and name for 2 units of Anua peach serum (they used the same shipping address here). They also then emailed from this separate email with the same 'supposed' scenario of ordering 2 units and only receiving 1. The customer also advised that even Myers sent replacement for this situation for them so it appears that this situation 'happens' quite often with this specific customer here. As we did not send a replacement for the customer since all items were confirmed dispatched, they have opted to leave a negative review here. Please kindly consider all our other reviews if reading this as this review is quite questionable here.
Nudie Glow
4.9 (37) Summary
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Conchi
Fair IncentiveNo more dry sore lipsvery good product I usually have very dry lips, this actually leave my lips soft and smooth and no cracking
bellabox
3.9 (560) Summary
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J C. NSW 2 posts
Misleading and poor customer serviceI purchased my first box as part of a promotion, immediately after I received an email noting my next subscription charge date would be 1st December (32 days away) however, 2 days later in November I was charged without warni... Read moreng.
After e-mailing back and forth several times with customer service seemingly not understanding the problem they agreed my December box would be free to compensate.
Half way through December I emailed to see if this had been processed. They advised it had and not to worry. 2 minutes later I received an email that my subscription had been renewed and I had been charged again. After e-mailing 3 times following this to attempt to rectify the situation I have not received a response.
Poor communication, misleading marketing and robbery when they can charge your account whenever they feel like it without notice.
The products in the box themselves are average at best.
bellabox DM
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Hi JC Firstly, I apologize for any confusion regarding the automated email you received stating that the next charges would occur in December. I understand how frustrating misinformation can be, and I... Read more
'm sorry for any inconvenience this may have caused. To assist you with resolving this matter, I recommend reaching out to our dedicated customer service team leader, Rona. She can be reached at custserv@bellabox.com.au. Please provide her with this feedback so that we can promptly rectify any issues and ensure your experience with us is a positive one. Rona can help you pause or cancel your account to prevent any further charges and ensure that you have control over your subscription preferences. Once again, I apologize for any confusion, and I appreciate your understanding as we work to resolve this matter promptly. xx Bellabox
Fragrance Heaven
4.4 (56) Summary
Tara Childs
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Absolute PERFECTIONAll I can say is WOW .. WOW … WOW .. from the very first email to check first if the perfume we were desperately look for was the exact same as the picture we were assured it was … Thankyou so much Fragrance Heaven you have... Read more made my daughters dreams come true .. the exact perfume now ready for her special wedding day … 5 star service from start to finish
Above the Collar
4.6 (39) Summary
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Kal
Fair IncentiveVery satisfied repeat customerI've been a customer of Above The Collar since 2020, and have ordered products from them on around 12 occasions since then. In fact, it's pretty rare that I buy grooming products from other sites, as ATC has a very broad sele... Read morection of brands, competitive prices, and really great customer service (very responsive and helpful over chat or email). I must confess I also enjoy trying out the freebies that always seem to find their way into my order!
Skin Revival
5.0 (26) Summary
Robyn NSW 3 posts
Physical storeMore
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The best little skin house in WoononaAren’t we lucky to have the best skin professional’s here in Woonona’s, been going to them for years & they never disappoint .Thankyou again Show details
Ry.com.au
3.7 (1,339) Summary
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Nicole M QLD 3 posts
ABHORRENT CUSTOMER SERVICEDO NOT SHOP HERE .... purchased Blow Dryer in October, it was faulty returned it for a refund and in their wisdom they replaced it. I had already purchased a new Blow Dryer locally as I needed to continue working. We are now ... Read morein March and have been told many many times the refund will come within 5 - 10 working days. They lie to you, they cut you off.
THIS COMPANY IS A SHAM
Ry.com.au DM
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Hello Nicole, Thank you for leaving your review... Read more
. I am sorry to hear that you have had some issues with an outstanding refund. I have sent you a message to your online account with a further update. Regards, Sue
Hello :) We stock over 150 professional and luxury skincare, makeup, body and hair brands. Our clients love the brands we stock and using their discount vouchers that we offer. Have a great day!