Best Booking Services in Australian Capital Territory Canberra–Queanbeyan

337 listings
Peterpans Adventure Travel
4.1 from 326 reviews

Latest review: Travel experience was OK but the Whitsundays tour was heavily impacted by a cyclone. The Wings company refunded Peterpans but we have been chasing a refund for 18 months!!!! This was pre-COVID.

  • Transparency
    2.3 (20)
  • Customer Service
    2.7 (27)
  • Trip Completed Yes (18) · No (11)
Bunnik Tours
4.4 from 87 reviews

Latest review: We had a similar experience, Bunnik kept 25% of the cost of a tour they were subsequently unable to provide under our contract with them. I understand ours was just one of 25,000 complaints received

  • Transparency
    4.4 (21)
  • Customer Service
    4.5 (26)
  • Trip Completed Yes (25) · No (3)
Greyhound Australia
4.4 from 81 reviews

Latest review: I booked online from Darwin to Adelaide, and was booked automatically for 2 individual Bus Routes: 1. From Darwin to Alice Springs 2. From Alice Springs to Adelaide. Booking was very easy, it was

  • Transparency
    4.2 (13)
  • Customer Service
    3.9 (18)
  • Trip Completed Yes (14) · No (2)
Imagine Cruising
3.9 from 469 reviews

Latest review: Cancelled holiday in August wildflower season and got one in June ,now to be charged extra 200 for flights ..No help from staff and would not waitlist for July/August

Travel Megastore
4.0 from 174 reviews

Latest review: Just booked a river cruise in Europe. Jake understood our travel needs and actively found solutions. No unexpected items or costs incurred. Jake communicated well with clear emails and phone

Experience Oz
4.1 from 126 reviews

Latest review: Before COVID, I booked two tickets. One came through, and the other never did. I tried to call but was placed on hold for 40 minutes, then wrote and email them twice, one week apart, to get this

Ultiqa Lifestyle
3.8 from 362 reviews

Latest review: I'm writing on behalf of my Aunt who's in a home now, she's safe and well. I have no vested interest in the service that they provide or the monthly direct debt that the company took from my Aunt

Classic Holidays
3.7 from 823 reviews

Latest review: I love it here. Infinity pool over the duck pond, the turtles, the geese, the kangaroos, the water fowl. Just lovely. Rooms are well appointed and bed linen fresh and

Cruise About
3.9 from 106 reviews

Latest review: Booked an Alaskan cruise and land tour. Then noticed on the Princess web site that the agent had not registered our middle names. We couldn't change this on the web site as we hadn't made the

Australian Escapes
4.3 from 44 reviews

Latest review: We recently returned from a great trip to Tasmania. We had a wonderful time despite our hiccups at the start, with an unexpected lockdown upon our arrival. Fortunately, Australian Escapes has a

3.7 from 172 reviews

Latest review: Our first cruise on Carnival was due to depart in March 2020 and the cruise was cancelled 2 days before departure due to Covid. Cruiseaway was quick to offer us a transfer of money to another

Direct Flights
3.5 from 860 reviews

Latest review: It takes this company 5secs to process your payment but when it comes to refund, I've been waiting for 18months. They would assure you that your money will be processed in a months time and my money
4.0 from 54 reviews

Latest review: We were about to book a boat to hire for the day in Noosa & my husband found We booked through them & it was easy to do and we saved at least $50.00. I highly recommend

Imagine Holidays
3.7 from 87 reviews

Latest review: I booked a trip with Imagine which included a stay in Perth, followed by return to Sydney on the Indian Pacific. This trip was later cancelled. My husband is 81 & has a chronic health issue which has

Cheap Az Travel
5.0 from 18 reviews

Latest review: Simply amazing service offered by Cheap AZ travel. Due to the pandemic I couldn't do my trip as I had planned. Anyway, I didn't have any problem about refunding my money. For sure, if I have

3.3 from 1,331 reviews

Latest review: Terrible customer service. Had a trip planed before covid hit and has been over 2 years trying to get a refund even sent personal details about our medical reasons as to why we can't travel due to

3.3 from 457 reviews

Latest review: Wow I can’t believe I’m not the only person Helloworld has ripped off. Air Canada sent me 3 refund receipts in May and July confirming they had refunded our $7850 to Helloworld after many emails to th

Accor Vacation Club
3.6 from 69 reviews

Latest review: Paid already .membership. can’t get any bookings to the places we want ,, keep paying maintenance fees,,no considerations,, just keep getting the money .. plus we also have the Accor plus which we c

Gurkhas Travel
3.2 from 198 reviews

Latest review: Told me apply for refund and wait for 15-17 weeks. But in the business govt page it states the company has since gone into liquidation. So basically took the refund of many people and said bye

Webjet Exclusives
3.1 from 405 reviews

Latest review: Ive had to cancel bookings due to covid, everything was booked via webjet. Ive waited 12 weeks for a refund and nothing? contacted help , no answers and only escalated my enquiry . Ive been told I

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