Latest review: We booked for a short 4 day cruise scheduled for Feb in early October through FlighCentre and paid deposit of $450. We have soon realised that we will not be allowed to travel as I'll be just over 23
Latest review: Couldnt go to 4 of our 5 islands. 2 were replaced but we recieved miniscule compensation for the itinerary changes. we did not pay to spend 10 of 12 days on the boat.
Customer service was awful in
Latest review: This was our 2nd cruise and we travelled in January 2019. Hubby and I booked the romance package which is well worth the $200 it costs. Trip was great, service was always impeccable and couldnt fault
Latest review: Been on the ship three times and no complaints although on a few occasions some staff have been a little gruff and I guess I can understand why. The most annoying part of cruising in home territory
Latest review: Smell in cabin on boarding and then still there the hole 4 days cabin staff were told and the purser office the only thing they did was spray air freshener and tell us it came from the port that we
Latest review: After 3 months of sending emails about damaged luggage that given a case# in February. I spent an hour on the phone which ended with a promise I would be phoned back by the case manager. As expected
Latest review: Cancelled three cruises in February this year due to virus fears. I am at Elite level having cruises with Princess over 1090 nights.
After waiting over 60 days refunds of deposits have not been
Latest review: A group of 12 of us had the opportunity to enjoy a cruise for the day last weekend and had the absolute pleasure to be hosted by a young lady Stella who made our afternoon a day to remember. A true
Latest review: In Australia we believe paying a fair price for service and we tip extraordinary service if warranted. Charges of gratuities on a daily basis to $260 for 2 people for the cabin is highway ( or high
Latest review: Have been on several cruises. Was looking forward to the short comedy cruise out of Melbourne. All was fine until our first buffet meal. Probably some of the worst food I've been served, and it was
Latest review: Booking process easy , no problems with any cabin accommodation..Always love the onboard experiences with the crew & the variety of shows.Some cruises we don't even go ashore as the onboard life is
Latest review: We were lucky enough to cruise Japan for the second time on the Diamond which was fantastic. I would just like to say a huge thank you to the staff in the the Vivaldi restaurant. Firstly our waiter
Latest review: From planning to disembarking
Smooth sailing all way!!!
Great cruise, food,music and staff were exceptional. Our car club harbour cruise has left great memories for all guests who attended.
Latest review: What a disgrace! Paid premium to travel during Christmas/New Year but what we received was below average service, food and accommodation. This dark, dingy and oppressive ship is a joke and was like
Latest review: I went on this a few years ago and had a cabin with double bed nice big room food was lovely fun and couldn’t believe we were on it traveled to Devonport drove to Hobart such a lovely town wanted to s
Latest review: Who keeps money for services not rendered?
You were given a deposit and balance of cruise payment as requested and on time for a service you did not provide and now money that does not belong to you.
Latest review: Staff are wonderful. Disappointed that I was not informed of the singles meetup on day 1 because I missed it and there was no other one scheduled after that. That could have changed the whole
Latest review: From booking online to customer service RCI is brilliant. Every sailing has been perfect. The food incredible and the cabins spectacular. Onboard activities cater for everyone. Main Dining Room