Latest review: Following P & O cancelling our cruise on 16 March 2020 we were advised that we would receive a full refund. After numerous calls to them we have still have not received any refund. It's now over
Latest review: Couldnt go to 4 of our 5 islands. 2 were replaced but we recieved miniscule compensation for the itinerary changes. we did not pay to spend 10 of 12 days on the boat.
Customer service was awful in
Latest review: This was our 2nd cruise and we travelled in January 2019. Hubby and I booked the romance package which is well worth the $200 it costs. Trip was great, service was always impeccable and couldnt fault
Latest review: Been on the ship three times and no complaints although on a few occasions some staff have been a little gruff and I guess I can understand why. The most annoying part of cruising in home territory
Latest review: Smell in cabin on boarding and then still there the hole 4 days cabin staff were told and the purser office the only thing they did was spray air freshener and tell us it came from the port that we
Latest review: Princess cancelled my cruise. No communication from Princess, still waiting for my refund.
Received a lovely email from Princess with poems written by stranded onboard crew members.
Latest review: Cancelled three cruises in February this year due to virus fears. I am at Elite level having cruises with Princess over 1090 nights.
After waiting over 60 days refunds of deposits have not been
Latest review: A group of 12 of us had the opportunity to enjoy a cruise for the day last weekend and had the absolute pleasure to be hosted by a young lady Stella who made our afternoon a day to remember. A true
Latest review: In Australia we believe paying a fair price for service and we tip extraordinary service if warranted. Charges of gratuities on a daily basis to $260 for 2 people for the cabin is highway ( or high
Latest review: Have been on several cruises. Was looking forward to the short comedy cruise out of Melbourne. All was fine until our first buffet meal. Probably some of the worst food I've been served, and it was
Latest review: Booking process easy , no problems with any cabin accommodation..Always love the onboard experiences with the crew & the variety of shows.Some cruises we don't even go ashore as the onboard life is
Latest review: From planning to disembarking
Smooth sailing all way!!!
Great cruise, food,music and staff were exceptional. Our car club harbour cruise has left great memories for all guests who attended.
Latest review: What a disgrace! Paid premium to travel during Christmas/New Year but what we received was below average service, food and accommodation. This dark, dingy and oppressive ship is a joke and was like
Latest review: Crew started dragging lashings around deck 5 at 4.30 this morning with no consideration for the passengers sleeping above you can here all the goings on clearly. IF the early discharge of freight is
Latest review: Who keeps money for services not rendered?
You were given a deposit and balance of cruise payment as requested and on time for a service you did not provide and now money that does not belong to you.
Latest review: Staff are wonderful. Disappointed that I was not informed of the singles meetup on day 1 because I missed it and there was no other one scheduled after that. That could have changed the whole
Latest review: Had a cruise booked for 8 June 2020 , rang on the 23rd of March to get a refund due too covid , we paid via using our money and paid $500 on gift cards which we received as presents but P&o said they
Latest review: It’s becoming beyond a joke, I strongly advise anyone that will listen not to purchase a cruise at the moment. They have still not refunded me. 11/4/2020 was my expected sale date. Do not book until t