Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: I received a call from repair centre to say they cannot fit the vehicle in their spray booth. As the nominated point of contact for this repair (friend of customer, insured driver at incident) I
Underwritten by the Suncorp Network, AAMI offers four car insurance policies: CTP green slip for NSW, ACT and SA, Comprehensive, Third Party Property Damage Only, and Fire, Theft and Third Party Property Damage.
Latest review: Thankyou CGU Insurance for always being polite and helpful while we navigated our Insurance Claim. After finally getting all the documents you required to assess our Claim and months of dealing with
Latest review: I have been with AAMI for decades and previously have been happy but this is ridiculous. We had a freak hail storm in Melbourne in January, 2020. It took months of phone calls and assessors to come.
Latest review: Let me just start off by saying I have never posted a review like this before, however I have just been left so frustrated.
I initiated a claim on the 3rd of August and After approx 5 weeks post
Latest review: Worst ever - I had my CC stolen so wanted to change my card details - what a carry on - the end result was that I was refused the information - My insurance was due yesterday I wanted to pay money
Latest review: Lodged a claim for appliance burn out. It’s been four months and the matter is still not resolved. Requested the matter be escalated internally and they don’t bother. Threatened AFCA and they started
Latest review: I have insured my cars with AAMI for the past 10 years. Always the cheapest among all other companies. Customer services are polite and helpful. I had also made claim in the past, easy and smooth
Latest review: Opened an account and wanted to link another but the website did not work. Rang customer service, at least that's what they call it, and waited 30 minutes before getting connected. The person asked
Latest review: I enquired with Suncorp about refinancing my loan, it took several emails, documents and communication from me to get it actually processed only to be told that the interest rate they will be
Latest review: I insured via AAMI who have allianz as a parent insurer. In my claim I had claimed for a Smiths Vantage ski helmet which has a cost of $319.00 in the market. I was asked for a receipt however not
Latest review: Landlord insurance is a lie. They don't cover anything.
Not loss of rent due Tennant leaving before lease expired or breaking a 1.5meter sliding door.
It's a straight out rip-off. They don't cover
Latest review: Corrupt Guilty Underhanded
Review/Complaint made without prejudice. Please do not use their Landlord insurance it's an absolute scam.
I have made a formal written complaint to AFCA, & encourage
Latest review: Been paying for 20 years and been unable to work for over 8 months and haven’t got 1c out of them yet. Would stop the direct debit payments until my credit card expired. So much for pay after 1 month
Latest review: In recent times I received a letter from this Super fund to inform me of increased insurance fees For Life and TPD insurance. Life insurance monthly fee was $79.36 and as of February 2020 has
Latest review: I love all the services offered by Suncorp Metway, and eOptions is no exception.I don't know how I managed to conduct my financial affairs before I got onto this service - it saves me so much time