Latest review: another doggie insurer they claiming that they been in insurance business for the last 20 years? How do we know i purchased a comprehensive insurance once from them 6 years ago, and got hit by
Latest review: Budget Direct cancel my home insurance without formal notice to me for 3 months. The reason is they can't deduct money from my bank account. Without any letter or email they just suspense my
Latest review: I made a claim in the beginning of January. This process was relatively good in the beginning. A company was sent out to look at the damage. I completed the inventory list provided by CGU on
Latest review: We put a claim in to be refunded for our tickets back home as the airline carrier declared it was cancelling certain international travel due to financial difficulties. Budget insurance are using
Latest review: I received a quote for Landlord Insurance that was very competitive but after reading Budget Direct reviews rang them to double-check that I had cover if the tenant caused damage. Finding that I did
Latest review: They will reject to insure you if you make a claim when you're holding a provisional license. So, if you choose Budget Direct, try not to make any mistakes.
If you are declined by a car insurer,
Latest review: Helpful, friendly service. Signed up for insurance for my new car. Was so impressed with the financial savings and customer service that I transferred my other car insurance to budget direct as
Latest review: I'm currently shopping around for a new insurer as mine has gone up 40% despite being rating 1 and no at-fault claims. When I did the on-line quote I got 2 very different quotes depending on whether
Latest review: Corrupt Guilty Underhanded
Review/Complaint made without prejudice. Please do not use their Landlord insurance it's an absolute scam.
I have made a formal written complaint to AFCA, & encourage
Latest review: My car was stolen and when it was recovered it was towed to CGU's authorised repairer - 40kms from the city in an area with no accessible transport. After 12 weeks and weekly phonecalls to ask for
Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: I purchased domestic travel insurance for a three week trip 23rd Dec - 11 Jan throughout QLD, VIC and SA. Due to the bush fires on Kangaroo Island in the first two weeks of Jan I was forced to cancel
Latest review: I bought Budget Direct Travel Insurance to cover my husband and I whilst travelling to Fiji 1/2/2020 return 10/2/2020. We were also travelling to Japan 11/2/2020 return 17/2/2020. Unfortunately for
Latest review: I had to make all the phone calls and send numerous emails for budget direct to the German debt collection agency as $1500 of bills hadn't been paid after 5 month after my accident in germany sep
Latest review: Price of travel insurance policy was good. Didn’t use the policy as there were no issues in the trip. For people, who don’t claim on their policy, would like to see given a discount with their next bu
Latest review: I was just refused income protection because of a low grade abnormal pap smear result that I recently had, even though it was deemed clear after a subsequent biopsy. I told them about the clear
Latest review: Hit from behind 1 month ago agreed a figure after 3 weeks CGU got policy wrong and I have to deal with 3rd party insurer Asked to get pictures of car but it has moved from Dandenong to Pickles
Latest review: I took my insurance through BUPA but BUPA is just an agent, the Main company is CGU. A number of case managers. If you ring 10 times you get 10 people. I had to keep on repeating the same thing.
Latest review: If your looking for travel insurance, stay away from CGU, they have no idea about customer service. They delay claims by weeks and weeks and find one million reasons not to support your claim. I have