Latest review: Easy to apply, saved $400 compared to previous provider for the same coverage. Nice to have option to delay full payment until after cooling off period as well.
Positive experience so far. Will see
Latest review: I received many emails with all sorts of incentives & gift vouchers but doesn’t follow through. Terrible customer service when following up on what happened to their gift vouchers. They advise b
Latest review: We had a trip booked to South Africa in March 2020 which obviously had to be cancelled due to COVID 19. We were due a refund of $6000 and were offered $32 after our $400 excess was accounted for.
Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: Thankyou CGU Insurance for always being polite and helpful while we navigated our Insurance Claim. After finally getting all the documents you required to assess our Claim and months of dealing with
Latest review: I have had 2 claims rejected by CGU over the years, both for travel insurance. CGU will squirm out of making any payment. To my horror I have learned that my builder uses CGU for his insurance and a
Latest review: Worst ever - I had my CC stolen so wanted to change my card details - what a carry on - the end result was that I was refused the information - My insurance was due yesterday I wanted to pay money
Latest review: CGU, as the many reviewers on this page agree, are THE WORST insurance company. They have tried everything not to pay for the damage to our property. However, I do question why they initially sent
Latest review: I was just refused income protection because of a low grade abnormal pap smear result that I recently had, even though it was deemed clear after a subsequent biopsy. I told them about the clear