Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: I appreciate the service I have received in these difficult times from CGU. I had no trouble connecting with staff and they were courteous and helpful both times. The e-mail contact forwarded to me
Latest review: A high end premium for little benefit. Poor communication throughout the claim process and needed to keep following up with phone calls. Denial of claim prior to complete report from the
Latest review: My car was stolen and when it was recovered it was towed to CGU's authorised repairer - 40kms from the city in an area with no accessible transport. After 12 weeks and weekly phonecalls to ask for
Latest review: Corrupt Guilty Underhanded
Review/Complaint made without prejudice. Please do not use their Landlord insurance it's an absolute scam.
I have made a formal written complaint to AFCA, & encourage