Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: When you get a car accident, Shannons won't look after you.
Here is how will happen both at fault or not at fault.
My case: a guy who hit my car got the Shannons Fully Comp under his business
Latest review: I appreciate the service I have received in these difficult times from CGU. I had no trouble connecting with staff and they were courteous and helpful both times. The e-mail contact forwarded to me
Latest review: Shannons were genuinely a pleasure to deal with with my recent claim. They were proactive, called me without me ever having to initiate contact (after I submitted the claim). There was absolutely no
Latest review: I made a claim in the beginning of January. This process was relatively good in the beginning. A company was sent out to look at the damage. I completed the inventory list provided by CGU on
Latest review: My car was stolen and when it was recovered it was towed to CGU's authorised repairer - 40kms from the city in an area with no accessible transport. After 12 weeks and weekly phonecalls to ask for
Latest review: We purchased home & contents insurance based on Shannons "new for old" policy, which claims to not depreciate goods. Yet we are fighting with Shannons to replace our $2000 TV with a $2,000 TV
Latest review: Corrupt Guilty Underhanded
Review/Complaint made without prejudice. Please do not use their Landlord insurance it's an absolute scam.
I have made a formal written complaint to AFCA, & encourage
Latest review: After having my commodore damaged by an Insure my ride customer I am still waiting 6 weeks later for some sort of resolution. They loose documents and blame you. Arrange towing when no towing is