Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: My car was hit by another person while parked. Other party admitted fault. We called Suncorp to see if we should lodge a claim or leave it with the other drivers company (RACQ). We were told if we
Latest review: Shocking service & result. They wrote off my car without even phoning me so the first I knew of what was going on was when I got notification from the Dept of Transport of my plates being returned!
Latest review: APIA have been helpful in the past when setting up insurance, but every year the premium takes a huge hike. Every year you have to haggle down the price. They have added 9% to the estimated
Latest review: I appreciate the service I have received in these difficult times from CGU. I had no trouble connecting with staff and they were courteous and helpful both times. The e-mail contact forwarded to me
Latest review: I made a claim in the beginning of January. This process was relatively good in the beginning. A company was sent out to look at the damage. I completed the inventory list provided by CGU on
Latest review: My car was stolen and when it was recovered it was towed to CGU's authorised repairer - 40kms from the city in an area with no accessible transport. After 12 weeks and weekly phonecalls to ask for
Latest review: I had taken multi policy with Suncorp for Home, Investment Properties. I had lodged a claim for Storm damage in February this year after heavy rains and wind damage to roof of my investment property.
Latest review: App won't work on mobile. Got locked out of online banking and can't get reset. No paper statement despite trying a myriad of suggestions from Suncorp IT and online support for months. Even went into
Latest review: We were unable to have our pre approval renewed and it took a over 3 weeks of us chasing for this to be confirmed.
We then reapplied and after two months waiting for an outcome we were told they
Latest review: Corrupt Guilty Underhanded
Review/Complaint made without prejudice. Please do not use their Landlord insurance it's an absolute scam.
I have made a formal written complaint to AFCA, & encourage
Latest review: After a lengthy application process and supplying everything just shy of a signed stat dec to confirm my dogs birthday, I was declined a personal loan. Following the decline I applied with another
Latest review: I managed my parents property with APIA Landlord Insurance for 6 years prior to their deaths. I then asked to change the policy over to my name. They stated a new policy would be required. I was
Latest review: In recent times I received a letter from this Super fund to inform me of increased insurance fees For Life and TPD insurance. Life insurance monthly fee was $79.36 and as of February 2020 has
Latest review: I love all the services offered by Suncorp Metway, and eOptions is no exception.I don't know how I managed to conduct my financial affairs before I got onto this service - it saves me so much time
Latest review: This is not strictly speaking Health Insurance. It's stand alone product which pays out a sum according to your severity of the injury. I fractured my foot. After getting the relevant documentation
Latest review: The Everyday Options account gives you the ability to have sub accounts. I use them to keep my own finances seperate from others I am managing. As the sub accounts allow debit and credits I know what
Latest review: Disability issue. I did not mention my problem as I just wanted smooth, simple, stress free. I tried to put money into a term deposit. The buffoons giving 2 contradictory options for id. I could go
Latest review: I have nothing but praise for APIA Travel Insurance. I first contacted them by phone to find out the claim procedure for major medical expenses incurred on a cruise. They immediately replied by