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Health Insurance in Australian Capital Territory Canberra–Queanbeyan

Health Insurance Guide for 2020

The decision to take up private health insurance can be a very involved process, and the factors that go into your decision will be unique to you. Your first dip into the policy selection process can be pretty overwhelming, so this guide will help lay everything out for you as plainly as possible to get you on your way.

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38 listings

Frank Health Insurance

Frank Health Insurance

4.2 from 503 reviews
Ad
  • Transparency
    3.8 (43)
  • Customer Service
    4.2 (57)
  • Value for Money
    3.8 (59)
  • Claim ApprovedYes (31) · No (3)
CUA Health
  • Award Winner 2020
  • 2019

CUA Health

4.5 from 612 reviews

Latest review: I rang to find out information about an upcoming hospital visit, the staff went beyond the norm to assist me and make it possible. I can't speak highly enough of the staff and also the policies that

  • Transparency
    4.4 (113)
  • Customer Service
    4.6 (153)
  • Value for Money
    4.3 (142)
  • Claim ApprovedYes (44) · No (3)
HCF Health Insurance

HCF Health Insurance

3.2 from 489 reviews

Latest review: I transferred to HCF on the 1st July 2020, well I’m thinking huge mistake, I’m not complaining about how much you receive back but trying to get a claim paid or make contact is hopeless. One claim los

  • Transparency
    2.6 (87)
  • Customer Service
    2.9 (113)
  • Value for Money
    2.9 (109)
  • Claim ApprovedYes (41) · No (28)
Westfund Health Insurance
  • Award Winner 2021
  • 2020

Westfund Health Insurance

4.6 from 248 reviews

Latest review: I have been with westfund for decades and have always enjoyed great service, very competitive rates and total honesty . I highly recommend westfund to everyone needing healthcare cover at a fair

  • Transparency
    4.6 (71)
  • Customer Service
    4.6 (85)
  • Value for Money
    4.6 (83)
  • Claim ApprovedYes (58) · No (4)
Frank Health Insurance

Frank Health Insurance

4.2 from 503 reviews

Latest review: My policy is great value. I could actually claim more than what l thought. Having Basic cover l was only looking at the hospital stay. Lodged the claim over the phone and everything was simple. Was

  • Transparency
    3.8 (43)
  • Customer Service
    4.2 (57)
  • Value for Money
    3.8 (59)
  • Claim ApprovedYes (31) · No (3)
Bupa Health Insurance

Bupa Health Insurance

1.5 from 744 reviews

Latest review: I’ve got my parents a Visitor visa cover yesterday but found out that some of the cover does not suit them very well. I tried asking for other options but Kirstie kept on insisting that it is the o

  • Transparency
    1.6 (159)
  • Customer Service
    1.8 (191)
  • Value for Money
    1.7 (182)
  • Claim ApprovedYes (44) · No (38)
AHM (Australian Health Management)

AHM (Australian Health Management)

2.1 from 250 reviews

Latest review: Awful service. I tried to make my first claim at a physiotherapist, unfortunately my AHM card kept coming back as ‘expired’ which of course it wasn’t, I’d only been with AHM for 3 months. I then pai

  • Transparency
    2.4 (39)
  • Customer Service
    2.5 (42)
  • Value for Money
    2.2 (42)
  • Claim ApprovedYes (15) · No (9)
Medibank Health Insurance

Medibank Health Insurance

1.5 from 754 reviews

Latest review: I’m not a member, I was interested in becoming a member, but I’m glad I didn’t! I requested a callback a week ago, because I am interested in changing providers (changing to Medibank). I was inter

  • Transparency
    1.5 (82)
  • Customer Service
    1.7 (102)
  • Value for Money
    1.5 (101)
  • Claim ApprovedYes (13) · No (20)
NIB Health Insurance

NIB Health Insurance

2.4 from 522 reviews

Latest review: 4 years of paying top cover for my children, required 1 specialist appointment and it was declined. Because, NiB appears to have a clause for everything to ensure they dont actually have to pay

  • Transparency
    1.7 (79)
  • Customer Service
    1.9 (96)
  • Value for Money
    1.6 (97)
  • Claim ApprovedYes (23) · No (26)
HBF Health Insurance

HBF Health Insurance

1.7 from 201 reviews

Latest review: Like many of the reviews here I too felt mislead, I agreed to an upsale on a policy as it was implied I would get better value for money. Turns out this wasn't the case. Just glad I never had to

  • Transparency
    1.4 (21)
  • Customer Service
    1.7 (32)
  • Value for Money
    1.5 (31)
  • Claim ApprovedYes (2) · No (8)
Phoenix Health Fund
  • Award Winner 2021

Phoenix Health Fund

4.6 from 60 reviews

Latest review: Wonderful customer service, five stars their. The phone is answered within 10 seconds and then you are transferred through immediately. I did not wait for 20 minutes like my old health fund CBHS. A

  • Transparency
    4.8 (32)
  • Customer Service
    4.9 (34)
  • Value for Money
    4.7 (32)
  • Claim ApprovedYes (14) · No (0)
Allianz Global Assistance

Allianz Global Assistance · includes 2 listings

4.2 from 1,556 reviews

Latest review: Raminta was so helpful. I really appreciate how patient she was with me when i was having trouble logging into my account. All in well great customer service by

  • Transparency
    4.0 (276)
  • Customer Service
    4.2 (364)
  • Value for Money
    3.9 (339)
  • Claim ApprovedYes (129) · No (35)
GMHBA Health Insurance

GMHBA Health Insurance

4.2 from 287 reviews

Latest review: Reasonably priced policy. We usually pay annually, but with Covid issues, decided to go monthly. That got annoying, so we enquired re paying the balance of the year i.e. 9 months. Following month we

  • Transparency
    4.1 (62)
  • Customer Service
    4.3 (72)
  • Value for Money
    3.8 (73)
  • Claim ApprovedYes (62) · No (4)
Australian Unity Health Insurance

Australian Unity Health Insurance

1.7 from 212 reviews

Latest review: Australian Unity advertised on their website: "Australian Unity's No Gap Dental service offers members with eligible cover preventative dental treatment at no out-of pocket cost (up to your yearly

  • Transparency
    1.3 (38)
  • Customer Service
    1.3 (44)
  • Value for Money
    1.4 (47)
  • Claim ApprovedYes (7) · No (13)
Teachers Health Fund

Teachers Health Fund

2.2 from 86 reviews

Latest review: I am part of the Uni health insurance which is owned by Teacher's health. I would say the prices and claims for hospitals and extras are straight forward and have been paid immediately. No hassle at

  • Transparency
    2.5 (20)
  • Customer Service
    2.1 (29)
  • Value for Money
    2.8 (26)
  • Claim ApprovedYes (12) · No (9)
Qantas Assure Health Insurance

Qantas Assure Health Insurance

2.3 from 52 reviews

Latest review: After I signed up with this fake insurance and provided my credit card details they stole 411000 points of my account. they took what they can get. Just a criminal organisation and Qantas just looks

  • Transparency
    2.0 (21)
  • Customer Service
    2.4 (27)
  • Value for Money
    2.0 (27)
  • Claim ApprovedYes (7) · No (7)
HIF (Health Insurance Fund)

HIF (Health Insurance Fund)

2.9 from 121 reviews

Latest review: Never been so disappointed as a fund that focuses on being not for profit for the benefit of members...what a joke. Family cover that is beyond ridiculously expensive to then use the pre-existing

  • Transparency
    2.6 (18)
  • Customer Service
    2.8 (22)
  • Value for Money
    2.7 (23)
  • Claim ApprovedYes (11) · No (2)
health.com.au

health.com.au

3.4 from 95 reviews

Latest review: I have been with health.com.au for a few months now, and their service is simple and amazing! They're so compassionate, empathetic, quick and efficient! Thank you and shoutout to Joel for making it

  • Transparency
    3.9 (34)
  • Customer Service
    4.3 (38)
  • Value for Money
    3.9 (36)
  • Claim ApprovedYes (15) · No (4)
Latrobe Health Services

Latrobe Health Services

2.6 from 27 reviews

Latest review: I was upsold and convinced to leave HCF to move to Latrobe to their most expensive Top Extras product. I was told it would provide premium claims services on lifestyle benefits like massage. As soon

  • Transparency
    1.7 (3)
  • Customer Service
    2.2 (6)
  • Value for Money
    2.2 (6)
  • Claim ApprovedYes (0) · No (4)
Health Care Insurance

Health Care Insurance

4.3 from 10 reviews

Latest review: We are from Victoria and we being a loyal customer for ages, due to the pandemic we keep on paying the entire fee + they get the rebate from gov, but the ability of usage of the cover is so little,

CBHS Health Fund

CBHS Health Fund

1.4 from 19 reviews

Latest review: I will try and keep this concise 1. they withdraw money for no reason and I constantly have to chase them up to get a refund 2. they rise rates for no reason. sent me emails saying there would be no

  • Transparency
    1.0 (9)
  • Customer Service
    1.1 (11)
  • Value for Money
    1.2 (10)
  • Claim ApprovedYes (1) · No (2)
Frank Health Insurance

Frank Health Insurance

4.2 from 503 reviews
Ad
  • Transparency
    3.8 (43)
  • Customer Service
    4.2 (57)
  • Value for Money
    3.8 (59)
  • Claim ApprovedYes (31) · No (3)
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