Latest review: Aaron Barnes is a wonderful asset to the customer service team. He helped me when I needed it the most. He was patient with all my queries and went above and beyond to get me the right
Latest review: Yes my Policy is very well suited to my needs. My claims were dealt with extremely promptly and finalised within a couple of days. Now into my second year. I have numerous phone conversations with
Latest review: I purchased couple package 6 months ago. I went to help desk to ask about the specific issue and ask for guidance for further procedure and documents required. She explained patiently and very
Latest review: When taking out ancillary cover only, they completed a cancellation form for both hospital and ancillary cover. It took me 2 hours to fix it up with them and my hospital insurer which was clearly an
Latest review: I wasn't made aware of the waiting periods on dental check ups and xrays during the sale of the insurance. I was hit with a massive bill and a decline on my health insurance card. I didn't even
Latest review: advised smiledirect and item 825 covered by phone to HCF on 09/10. Purchased item 825 and went to claim 04/12 to be told not covered ?????? Shown internal memo from 13/09/2019 which advised no
Latest review: For 8 years I was a very happy loyal Peoplecare customer never had an issue and had ‘Gold’ membership cover However it seems there are two parts to the membership and I have now found out I have ‘Go
Latest review: I like how you can use your membership as bulk billing service at their participating GP network, you don't have to pay anything upfront and no hassle of making claims. Easy and Awesome!! Only thing
Latest review: I was originally with defence health and switched over to Navy Health because Defence health decided to cut their benefits to members on extras. Its because they were losing money. Thank God Navy
Latest review: Today I rang to just check on my policy cover. I Spoke to Jack who was so friendly and professional. He explained everything so clearly (sometimes it can seem so overwhelming with whats covered whats
Latest review: Customer service is disgusting.. Renee was rude, unknowledgeable and should probably find a job that involves her not talking to people on a daily basis. Waste of money, waste of time and will be
Latest review: If you decided to go for a cleaning at the first time with No Gap Dental at Chatswood, make sure you inform them you do not want any X-ray taken. The dentist took 3 x-rays on my first cleaning
Latest review: Never Ever go to these scabs. My mother had a OV health cover STANDARD policy with HIF and they offer $50 Reward card if sign up for 3 months. I did sign up and paid fee $381 Quarterly. After I
Latest review: I switched from Defence Health because they cut all their benefits on extras and increase their premiums like no tomorrow. The customer service officer said it because we were losing money and from a
Latest review: I have been a member of Phoenix Top Hospital cover and Basic Extras for two years now and they are brilliant. During this period I have undergone three operations including a total knee replacement
Latest review: Its seems all about profits, I was a member for a decade , had to stop my premium after i was moved for work and told by NIB I couldnt continue it on while out of the country, then joined back again
Latest review: Far too difficult to make a claim. Wasted a lot of money. Very difficult to claim upfront or just pay a gap as they aren't a preferred Health Insurer. My premiums increased (without warning) within a
Latest review: After hospital cover that will not leave you with outrageous gaps? Look elsewhere. Qantas Health Insurance (underwritten by NIB) is not for you. After cheap insurance that will pay the legislated
Latest review: I have signed up for the super extras cover for a family of 4. Not once have i been disappointed, everything has been covered as stated in my product guide. I forgot my card once and had to pay the
Latest review: Needed to re-join again, and i had to beg them to do it, and they were been Such punch of [removed] to me & saying NO we can't do it when they re-join my sis couple of days ago. They lost me and all
