Latest review: It was good value but they alwags treat the clients badly by asking one to pay the hospital and then they will pay back. The claim takes weeks and I have been with this insurance for 3
Latest review: As a very longstanding customer with this so-called company, i have been treated with outright contempt by one particular staff member at my local Medibank office, defaming, slandering, ridiculing
Latest review: Paying Bupa $1500-a-year for 6 years to subsidise sick people was effortless. Simple fortnightly payments.
During the policy: confusing language, fee hikes, hidden double-debits, miniscule refunds.
Latest review: Shelly was helping customer to know better CUA service and process claim when difficult to claim online .
Shelley has a very good customer focus skill . Good value of product .
Latest review: I did not realise I was entitled to a payment for medication upon leaving hospital. I am very satisfied with the service and the over the phone assistance given to
Latest review: Booked a holiday through Luxury Escapes to Singapore for mid July. Travel Insurance taken care of through their preferred insurer NIB underwritten by QBE. Three days after booking I was diagnosed
Latest review: Walked into a branch and was treated with an attitude before hello. Not a friendly smile or even a firm handshake.
This is from the top Regional Manager? Clearly setting an example template for
Latest review: First up the basic product doesn't cover anything, absolute nothing as everything is excluded which renders the policy useless. They will promise discount, but will never apply them. Has happened to
Latest review: I have been with GMHBA for the past 11 years, recently their benefits started to reduce and the premium started to go up, steeply. As a result, I have called them to cancel the membership on a
Latest review: We changed to Westfund a couple of years ago and never looked back, we are always amazed at how easy and friendly they are to deal with, even on two occasions advising us of additional entitlements
Latest review: After being a loyal customer for 10 plus years HBF have failed in all areas especially in customer service and satisfaction. I have given them far too many chances and far too much of my hard earned
Latest review: Just received a message stating that my current policy is being cancelled and surprise, surprise - replaced with a more expensive option. Same price per quarter now as the policy I previously
Latest review: Ages for call response, then pay FIRST and claim later. Whats covered? Ask your doctor!! Really!!! Had to cut short visit and rush back home for treatment taking radiology & lab request with him.
Latest review: Been with the company since 23/01/2015 - due to 2 months of missed payments, they decided to lapse my policy, tell me it was because a credit card direct debit dishonored which i never used since
Latest review: I have been a member of health.com.au for 5 years approximately. Found out my wife needs some surgery, contacted health.com.au and nothing is covered and even it was a $500.00 excess applies. Have
Latest review: As an international visitor, I have their cover with my family. I pay about $280 a month for health insurance. They will direct debit the amount all right, but when it comes to paying me for any
Latest review: For 8 years I was a very happy loyal Peoplecare customer never had an issue and had ‘Gold’ membership cover
However it seems there are two parts to the membership and I have now found out I have ‘Go
Latest review: After almost 20 years of membership, I joined a local YMCA gym to maintain fitness and health in my retirement. I'm 73 and have top hospital and extras cover. The gym waived their joining fee and
Latest review: Qantas health insurance has been nothing but an absolute nightmare to deal with.
The customer service is non-existent. I have been back and forth for over a month in regards to an inquiry and have
Latest review: I was unlucky enough to need this insurance just as Icare took over the monopoly. I paid 4 times as much as all my peers. I cannot explain the