Latest review: advised smiledirect and item 825 covered by phone to HCF on 09/10. Purchased item 825 and went to claim 04/12 to be told not covered ?????? Shown internal memo from 13/09/2019 which advised no
Latest review: Bipartisan Refused to refund a membership that was taken for overseas visitors that never came into effect. 2 weeks before start of the policy, a refund was requested which was refused, however,
Latest review: Horrible!! After inquiring about making a claim, I just found out that my policy has been terminated. I called them before to upgrade my policy not terminate it. They did it without notice. Such a
Latest review: I spoke to your customer service person, Aaron Barnes, yesterday. A most knowledgeable and personable officer, I commend him for his professional manner and the accuracy of his advice, well done. My
Latest review: Have been a member for 19 years and always found them to be very efficient and very quick with there claiming process. There policys are great value for money!!! and how do you put a price on your
Latest review: I have been in Australia for almost 4 years now, had a couple of different insurance providers. This is the first time I am having to deal terribly with Medibank. I did couple of lab tests 2 weeks
Latest review: I have signed up for the super extras cover for a family of 4. Not once have i been disappointed, everything has been covered as stated in my product guide. I forgot my card once and had to pay the
Latest review: I've been using these guys for 6 months and haven't had an issue. Easy to claim both online and through HICAPS, website shows how much you've claimed and how much is remaining. I went from
Latest review: I have been a HBF member for around 18 months. I liked the idea of funding a non for profit organisation rather than feeding money into the larger organisations like Medibank and NIB etc. If I had
Latest review: When taking out ancillary cover only, they completed a cancellation form for both hospital and ancillary cover. It took me 2 hours to fix it up with them and my hospital insurer which was clearly an
Latest review: I have lodged claims couples times, sometimes it goes through and sometimes not. Last time I called them up to check why I still haven't got my claim back. The person on the phone said they got no
Latest review: Great until you claim about hospital admission.....issues with item numbers Issues charging excess where didn't apply not sure what happened....? Great staff but multiple problems claiming - item
Latest review: Policy is misleading and frankly a complete wrought. Seemed that whatever we needed cover for, it wasnt covered. Also signed up specifically for Ambulance cover and am told we dont have it. When I
Latest review: I suspend the policy of my visiting mum here in oz and paid everything then after a month they send me an invoice that i need to pay $361. Stay away from this health
Latest review: I have been going to Teachers Health Centre in Richmond for years. Dr Tony Fang is an amazing professional. He is polite, friendly and gentle, not to mention very skilled. I have recommended many
Latest review: Thanks Jack, you did a wonderful job explaining all the options I had available, and I'm very pleased with the outcome. I appreciate your time and patience. Very much
Latest review: For 8 years I was a very happy loyal Peoplecare customer never had an issue and had ‘Gold’ membership cover However it seems there are two parts to the membership and I have now found out I have ‘Go
Latest review: They do show you how much you actually get back clearly. For example - optical. You only get 90% back of what you paid even you have full benefit left in your account. This 90% is not written
Latest review: I was originally with defence health and switched over to Navy Health because Defence health decided to cut their benefits to members on extras. Its because they were losing money. Thank God Navy
Latest review: Gave them all documents they requested to be considered for WC. Disregarded the information given and used it against me to decline my application. Icare decided after 1 month of doing nothing with
