Latest review: my dad has a health policy with them and my dad had an heart attack last saturday and we had to go to hospital in emergency. bupa website says just give us a call before you go for treatment but
Latest review: Walked into a branch and was treated with an attitude before hello. Not a friendly smile or even a firm handshake.
This is from the top Regional Manager? Clearly setting an example template for
Latest review: I've just got off the phone for the third time today with CUA health due to my slow understanding (I have been working pretty hard this week, absolutely exhausted). And Aaron from Brisbane has been
Latest review: I am heading into hospital only to get call telling me that Nib only pays $220 and other funds pay $440 on the anaesthetic fee. Plus also play less on other product . Which u don't know till u have
Latest review: As a very longstanding customer with this so-called company, i have been treated with outright contempt by one particular staff member at my local Medibank office, defaming, slandering, ridiculing
Latest review: First up the basic product doesn't cover anything, absolute nothing as everything is excluded which renders the policy useless. They will promise discount, but will never apply them. Has happened to
Latest review: I recently changed to Westfund after being a loyal Medibank Private member for 30+ years. I had blindly accepted premium increases during this period however after seeing the increase in April ‘19, I
Latest review: Qantas health insurance has been nothing but an absolute nightmare to deal with.
The customer service is non-existent. I have been back and forth for over a month in regards to an inquiry and have
Latest review: I have been a member of health.com.au for 5 years approximately. Found out my wife needs some surgery, contacted health.com.au and nothing is covered and even it was a $500.00 excess applies. Have
Latest review: Signed up for Frank's Minimum Working Visa Insurance prior to arriving in Australia on a 482 Temporary Visa. The purchase was straight forward and it was very clear that it met the visa requirement
Latest review: After being a loyal customer for 10 plus years HBF have failed in all areas especially in customer service and satisfaction. I have given them far too many chances and far too much of my hard earned
Latest review: Been with the company since 23/01/2015 - due to 2 months of missed payments, they decided to lapse my policy, tell me it was because a credit card direct debit dishonored which i never used since
Latest review: The coverage is of good value and superb quality of service. In addition, it is very flexible when I need to terminate. The phone service is easy to access and communication is
Latest review: Have been with GMHBA for over 40 years and had various surgeries over those years, some major and never been out of pocket. We will be out of pocket about $700 on a surgery quoted at $1342 next week
Latest review: After almost 20 years of membership, I joined a local YMCA gym to maintain fitness and health in my retirement. I'm 73 and have top hospital and extras cover. The gym waived their joining fee and
Latest review: Just received a message stating that my current policy is being cancelled and surprise, surprise - replaced with a more expensive option. Same price per quarter now as the policy I previously
Latest review: Very good value of the customer with a different policy. I have been 33 months with this insurance company. sometimes it was offering different motivational tips to us like summer tips etc. So again
Latest review: We switched to Defence Health from another really big company only 6 months before my husband was diagnosed with Stage 4 cancer. Defence Health NEVER faltered... they paid out literally almost one
Latest review: They are trying to avoid paying the claim for hospital treatment.
for no reason. I tried to call them several times but unfortunately, they don't answer on the phone calls.
I am travelling a lot
Latest review: Don’t bother joining ! We have been members for over 5 years and have been treated very badly by the sales team , we suspended ur membership then no one bothered to tell us that it had been c