Latest review: I had great help from Monica Zhao. I visited the on-campus counter at UQ - St Lucia to upgrade my OSHC policy (dual to multi-family). Monica was kind the whole time, answering all my questions and
Latest review: I am highly alerting for overseas students not to buy any type of health covers from medibank. They will change their policies after few weeks of purchasing. Also really disgusting customer service
Latest review: Called to ask if a procedure was covered by my fund. I was asked for an item number and was told without it they could not tell me if I was covered. I suggested he refer the enquiry to one of their
Latest review: Had a call from Paris Deheny earlier in the day introducing me to our new policy. And what a breathe of fresh air. Paris was polite and very knowledgeable about the product and so welcoming as new
Latest review: Good value for the hospital & essential extras bundle. Have been with them for a few years, and even got money back. No issues with hospital day surgery claims. I would like to see a choice for
Latest review: My experience with NIB is quite bad. Every time I go to the doctor and request the return they say they do not return anything, then when I ask them to check it again, they apologize and check if
Latest review: I've written a lot of emails and i called a lot of time for do the claim, nobody answers any! i mean NOBODY!!
this is illegal, they should answer and as a customer they should take an action for my
Latest review: While other health insurance companies are divesting away from the fossil fuel industry, GMHBA has made no such commitment. I will be changing to a different fund by April 1 if no environmental
Latest review: Kept billing me for 3 months after I cancelled. I cant claim until they cancel so I’ve been waiting and waiting to get refunds. I call my new insurer they say they sent an email straight away, and r
Latest review: I tried to change payment dates on the website but after the section froze I decided to close the page and thought nothing more of it.
Until I got a week membership payment taken out a week after a
Latest review: Perfect for overseas visitors on a short term visit upto a year. Easy to set up and simple terms and conditions while offering good value and great benefits. Happy with it both times I took it out
Latest review: I have been a HBF member for around 18 months. I liked the idea of funding a non for profit organisation rather than feeding money into the larger organisations like Medibank and NIB etc. If I had
Latest review: I got overseas insurance then i found it doesn't cover for visa’s subject to provide health insurance. Its so silly not covering for the one who has to get that. Not recommended at a
Latest review: Policy claims to "cover" certain things with a "choice of surgeon" but when it comes to the event, there's misleading fine-print at every turn.
eg. The list of "Access Gap" surgeons includes a
Latest review: Policy is good value and the website is easy to use. Lodging a claim is pretty simple and it does not take long to recover owed funds. I have never had anything knocked back that was a reasonable
Latest review: Said my policy will cover Gp but not even single penny was covered. Really disgusting and annoyed. Will never use their service. I have never experienced those horrible service in my
Latest review: The website makes it very difficult to claim, which is very frustrating. It should be an easy process as the collection of my money is an easy process!! You would think that preventative skin cancer
Latest review: For 8 years I was a very happy loyal Peoplecare customer never had an issue and had ‘Gold’ membership cover
However it seems there are two parts to the membership and I have now found out I have ‘Go
Latest review: Please please please AVOID Qantas Health Insurance. They're absolutely horrible to deal with.
Went to a no gap dental place and when they tried to put it through it came up with an invalid charge.
Latest review: Received a claim through a lawyer chasing payments on insurance policy that I never had. Lawyer never provided requested further particulars and in the end they withdrew the claim at pre-trial