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Health Insurance

Health Insurance Buying Guide

Our buying guide will explain which type of health insurance would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

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40 listings

Frank Health Insurance

Frank Health Insurance

4.2 from 500 reviews
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Allianz Global Assistance

Allianz Global Assistance · includes 2 listings

4.2 from 1,520 reviews

Latest review: I have been with Allianz for I don't know how many years, and though I don't like the website or the app and how it drives me crazy every time I try to submit a claim, Anna is always there for me.

  • Transparency
    4.0 (250)
  • Customer Service
    4.2 (334)
  • Value for Money
    3.9 (314)
  • Claim ApprovedYes (117) · No (33)
Medibank Health Insurance

Medibank Health Insurance

1.5 from 730 reviews

Latest review: Previous travel policys and 1st time claim and it gets rejected. Tour Company goes into liquidation partly due to Covid We buy a policy months prior to any issue and get $0 Medibank Private Health

  • Transparency
    1.5 (65)
  • Customer Service
    1.8 (85)
  • Value for Money
    1.5 (85)
  • Claim ApprovedYes (10) · No (18)
Bupa Health Insurance

Bupa Health Insurance

1.5 from 708 reviews

Latest review: We use the online system to log claims (where permitted) - always find it an easy process. We have been members since 1993 and after reviewing other insurance companies found this provided the best

  • Transparency
    1.6 (133)
  • Customer Service
    1.8 (161)
  • Value for Money
    1.8 (154)
  • Claim ApprovedYes (39) · No (32)
CUA Health
  • Award Winner 2020
  • 2019

CUA Health

4.5 from 580 reviews

Latest review: Wonderful customer service today on the phone from Dom, knowledgeable and explained the best way for me to utilize my health insurance! Dom advised she was training a new staff member Bronwyn during

  • Transparency
    4.4 (88)
  • Customer Service
    4.6 (124)
  • Value for Money
    4.3 (115)
  • Claim ApprovedYes (36) · No (1)
NIB Health Insurance

NIB Health Insurance

2.4 from 509 reviews

Latest review: NIB will gladly accept premiums, if you try making a claim they will very efficiently and effectively refuse that claim and then invest a great deal of time and resources to defend their

  • Transparency
    1.7 (67)
  • Customer Service
    1.9 (84)
  • Value for Money
    1.6 (85)
  • Claim ApprovedYes (19) · No (22)
Frank Health Insurance

Frank Health Insurance

4.2 from 500 reviews

Latest review: I have given Franks a run for my money, when I make a query or complain they have always been professional & responsive, and attended to my claims quickly, also my I had a issue with my LTH Cover,

  • Transparency
    3.9 (40)
  • Customer Service
    4.3 (54)
  • Value for Money
    3.9 (56)
  • Claim ApprovedYes (30) · No (3)
HCF Health Insurance

HCF Health Insurance

3.3 from 458 reviews

Latest review: I feel the need to highlight the unacceptable service provided by HCF Health Cover. I was with them for a few years having never made a claim. My glasses broke so I decided to purchase some new

  • Transparency
    2.8 (60)
  • Customer Service
    3.2 (86)
  • Value for Money
    3.1 (83)
  • Claim ApprovedYes (35) · No (14)
GMHBA Health Insurance

GMHBA Health Insurance

4.2 from 287 reviews

Latest review: Reasonably priced policy. We usually pay annually, but with Covid issues, decided to go monthly. That got annoying, so we enquired re paying the balance of the year i.e. 9 months. Following month we

  • Transparency
    4.1 (62)
  • Customer Service
    4.3 (72)
  • Value for Money
    3.8 (73)
  • Claim ApprovedYes (62) · No (4)
AHM (Australian Health Management)

AHM (Australian Health Management)

2.1 from 237 reviews

Latest review: Policy is great value. I carefully trawled through the options and found ahm to be very competitive, also waived the waiting fees with my level of extras cover. My claims are great and I get to use

  • Transparency
    2.6 (29)
  • Customer Service
    2.5 (32)
  • Value for Money
    2.3 (33)
  • Claim ApprovedYes (11) · No (6)
Westfund Health Insurance
  • Award Winner 2020

Westfund Health Insurance

4.6 from 231 reviews

Latest review: I have been with Westfund for 20 years and have had nothing but exceptional service. All my claims are paid within 2 days and the customer service is always great. All my questions have been answered

  • Transparency
    4.5 (57)
  • Customer Service
    4.6 (70)
  • Value for Money
    4.6 (68)
  • Claim ApprovedYes (45) · No (4)
Australian Unity Health Insurance

Australian Unity Health Insurance

1.7 from 204 reviews

Latest review: I have been with Australian unity for 18 years. Rarely have I had to use health insurance. I tried to claim for a procedure and they have paid a total of $171.20. This is after I was told on 2

  • Transparency
    1.3 (33)
  • Customer Service
    1.4 (39)
  • Value for Money
    1.4 (42)
  • Claim ApprovedYes (7) · No (13)
HBF Health Insurance

HBF Health Insurance

1.7 from 197 reviews

Latest review: Having decided to review my HBF policy I looked at what I did and didn’t need. I was really surprised to find that I can’t sensibly drop down a category in my hospital insurance because of the way HB

  • Transparency
    1.5 (19)
  • Customer Service
    1.7 (30)
  • Value for Money
    1.5 (29)
  • Claim ApprovedYes (3) · No (7)
HIF (Health Insurance Fund)

HIF (Health Insurance Fund)

3.0 from 118 reviews

Latest review: I have been a member for 5+ years and have added my wife and now newborn son to our cover. The cover is brilliant and covers all our needs for a affordable price. Every time I have contacted HIF the

  • Transparency
    2.8 (16)
  • Customer Service
    3.1 (19)
  • Value for Money
    2.9 (21)
  • Claim ApprovedYes (11) · No (0)
health.com.au

health.com.au

3.4 from 94 reviews

Latest review: I was looking forward to joining this fund given the positive reviews that it had and the pretty good web interface which made understanding what was and was not covered easy to understand. I found

  • Transparency
    3.9 (33)
  • Customer Service
    4.3 (37)
  • Value for Money
    3.9 (35)
  • Claim ApprovedYes (14) · No (4)
IMAN Australian Health Plans

IMAN Australian Health Plans

1.8 from 86 reviews

Latest review: I honestly don’t understand where all of these negative reviews are coming from. I’ve been dealing with them for nearly 7 years now and I’ve had nothing but amazing customer service every time I’ve ca

  • Transparency
    1.4 (9)
  • Customer Service
    1.3 (12)
  • Value for Money
    1.6 (12)
  • Claim ApprovedYes (2) · No (5)
Teachers Health Fund

Teachers Health Fund

2.2 from 85 reviews

Latest review: I have lodged a claim for a non-pbs medical supply. The extras policy states there is a benefit allowance for this purpose, but of course when lodged my claim is denied. The reason? Oh we don't pay

  • Transparency
    2.4 (19)
  • Customer Service
    2.0 (28)
  • Value for Money
    2.7 (25)
  • Claim ApprovedYes (11) · No (9)
Peoplecare Health Insurance

Peoplecare Health Insurance

3.6 from 67 reviews

Latest review: The policy is relatively good value but while waiting to speak to someone, I kept hearing a message “... that means we treat you as a person not a number”. Simply by repeating this message every 60 se

  • Transparency
    2.5 (4)
  • Customer Service
    1.8 (4)
  • Value for Money
    2.0 (4)
  • Claim ApprovedYes (0) · No (1)
Qantas Assure Health Insurance

Qantas Assure Health Insurance

2.3 from 50 reviews

Latest review: 1.receive email from Qantas Insurance in Aug 2019 offering 1000 points for taking a phone call and being issued a quate. 2. Took phone call and received quote in Aug2019. 3. No points to date ever

  • Transparency
    1.9 (19)
  • Customer Service
    2.4 (25)
  • Value for Money
    2.1 (25)
  • Claim ApprovedYes (7) · No (6)
icare

icare

1.1 from 44 reviews

Latest review: iCare service is terrible. They emailed me on 17 June to say they were sending a refund cheque; that cheque has not arrived and my query emails have been

  • Transparency
    1.1 (16)
  • Customer Service
    1.2 (22)
  • Value for Money
    1.4 (20)
  • Claim ApprovedYes (3) · No (3)
No Gaps Dental

No Gaps Dental

3.6 from 39 reviews

Latest review: I went for a check up with Dr Lidija Lakic and had a very good experience. Lidija was very professional and personable. My partner also had a very good experience with Lidija. I would recommend this

  • Transparency
    3.4 (9)
  • Customer Service
    3.8 (10)
  • Value for Money
    3.8 (10)
  • Claim ApprovedYes (3) · No (0)
Frank Health Insurance

Frank Health Insurance

4.2 from 500 reviews
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