Latest review: Paying Bupa $1500-a-year for 6 years to subsidise sick people was effortless. Simple fortnightly payments.
During the policy: confusing language, fee hikes, hidden double-debits, miniscule refunds.
Latest review: Walked into a branch and was treated with an attitude before hello. Not a friendly smile or even a firm handshake.
This is from the top Regional Manager? Clearly setting an example template for
Latest review: Shelly was helping customer to know better CUA service and process claim when difficult to claim online .
Shelley has a very good customer focus skill . Good value of product .
Latest review: Booked a holiday through Luxury Escapes to Singapore for mid July. Travel Insurance taken care of through their preferred insurer NIB underwritten by QBE. Three days after booking I was diagnosed
Latest review: As a very longstanding customer with this so-called company, i have been treated with outright contempt by one particular staff member at my local Medibank office, defaming, slandering, ridiculing
Latest review: First up the basic product doesn't cover anything, absolute nothing as everything is excluded which renders the policy useless. They will promise discount, but will never apply them. Has happened to
Latest review: We changed to Westfund a couple of years ago and never looked back, we are always amazed at how easy and friendly they are to deal with, even on two occasions advising us of additional entitlements
Latest review: Qantas health insurance has been nothing but an absolute nightmare to deal with.
The customer service is non-existent. I have been back and forth for over a month in regards to an inquiry and have
Latest review: I have been a member of health.com.au for 5 years approximately. Found out my wife needs some surgery, contacted health.com.au and nothing is covered and even it was a $500.00 excess applies. Have
Latest review: I did not realise I was entitled to a payment for medication upon leaving hospital. I am very satisfied with the service and the over the phone assistance given to
Latest review: Ages for call response, then pay FIRST and claim later. Whats covered? Ask your doctor!! Really!!! Had to cut short visit and rush back home for treatment taking radiology & lab request with him.
Latest review: After being a loyal customer for 10 plus years HBF have failed in all areas especially in customer service and satisfaction. I have given them far too many chances and far too much of my hard earned
Latest review: Been with the company since 23/01/2015 - due to 2 months of missed payments, they decided to lapse my policy, tell me it was because a credit card direct debit dishonored which i never used since
Latest review: Have been with GMHBA for over 40 years and had various surgeries over those years, some major and never been out of pocket. We will be out of pocket about $700 on a surgery quoted at $1342 next week
Latest review: After almost 20 years of membership, I joined a local YMCA gym to maintain fitness and health in my retirement. I'm 73 and have top hospital and extras cover. The gym waived their joining fee and
Latest review: As I am always nervous about seeing a dentist, this started as an anxious visit for me. However I felt comfortable and well looked after. I feel these guys take into consideration how you are feeling
Latest review: Just received a message stating that my current policy is being cancelled and surprise, surprise - replaced with a more expensive option. Same price per quarter now as the policy I previously
Latest review: We switched to Defence Health from another really big company only 6 months before my husband was diagnosed with Stage 4 cancer. Defence Health NEVER faltered... they paid out literally almost one
Latest review: They are trying to avoid paying the claim for hospital treatment.
for no reason. I tried to call them several times but unfortunately, they don't answer on the phone calls.
I am travelling a lot
Latest review: Don’t bother joining ! We have been members for over 5 years and have been treated very badly by the sales team , we suspended ur membership then no one bothered to tell us that it had been c