- Sign in
- Write a review
Home and Contents Insurance in Australian Capital Territory Canberra–Queanbeyan
54 listings
Budget Direct Home & Contents Insurance
Latest review: the story is that I had a storm claim on my house Insurance The immediate response by their builder was it was a maintenance issue , the house was in excellent condition and I had paid for
- Review Summary
- Transparency 3.9 (341)
- Customer Service4.1 (382)
- Value for Money4.2 (412)
- Claim ApprovedYes (13) · No (26)
- Award Winner 2020
Seniors Home & Contents Insurance
Latest review: I thought the policy was good value, and the lady, was very courteous and friendly made it all very easy to do, I have also switched my car insurance
- Review Summary
- Transparency 4.6 (615)
- Customer Service4.8 (639)
- Value for Money4.6 (664)
- Claim ApprovedYes (21) · No (1)
Youi Home and Contents
Latest review: Recently purchased car insurance with Youi after getting quotes from all the other insurers. Youi was far cheaper and nearly identical in terms of offering. So, when we bought our new house, I
- Review Summary
- Transparency 4.1 (174)
- Customer Service4.4 (225)
- Value for Money4.2 (225)
- Claim ApprovedYes (16) · No (11)
Maxxia
Latest review: Customer service is really poor. It took about 6 weeks for them to set up the account, it normally take 72 hrs with other novated lease companies. The dashboard is hard to see what costs have come in
- Review Summary
- Transparency 4.5 (669)
- Customer Service4.6 (564)
Allianz Home Insurance
Latest review: During the hail storm that hit Berowra in December 2019, we suffered, considerable damage. Immediate help was given by the SES, then Allianz stepped in, our claim was promptly assessed, and tradesmen
- Review Summary
- Transparency 2.9 (74)
- Customer Service2.8 (92)
- Value for Money2.8 (89)
- Claim ApprovedYes (19) · No (24)
AAMI Home & Contents Insurance
Latest review: Part way through the refinancing of our home loan to another bank we were on a holiday in Qld. The new bank requested a copy of the house & contents. Due to us being unable to provide our insurance
- Review Summary
- Transparency 1.8 (63)
- Customer Service2.0 (74)
- Value for Money1.8 (72)
- Claim ApprovedYes (30) · No (24)
Woolworths Home and Contents Insurance
Latest review: House flooded, didn't send a plumber.....apparently they only filed a claim for building cover and not contents so I've had to chase up how to do that. Haven't called back......just really bad
- Review Summary
- Transparency 1.6 (93)
- Customer Service1.6 (117)
- Value for Money1.8 (115)
- Claim ApprovedYes (34) · No (35)
NRMA Home Insurance
Latest review: Insurance with nrma means nothing. I have had the following insurance with NRMA and never made a claim till the massive storm in 8th, 9th and 10th of Feb 2020, south coast of Sydney. Over 150mm of
- Review Summary
- Transparency 1.8 (67)
- Customer Service1.8 (91)
- Value for Money1.7 (88)
- Claim ApprovedYes (37) · No (26)
Commonwealth Bank Home Insurance
Latest review: Switched to Comminsure a couple of years ago for home and contents insurance, and renewal arrived the other day. Went online to compare premium they quoted me (an existing customer) with premium
- Review Summary
- Transparency 1.3 (54)
- Customer Service1.3 (64)
- Value for Money1.3 (63)
- Claim ApprovedYes (14) · No (35)
Westpac Home and Contents Insurance
Latest review: I lodged claim 6th July 2020 in regards to claiming for water damaged wooden floor. Actually the water burst accidentally from kitchen sink pipe and spread out. I could not handle the situation. It
- Review Summary
- Transparency 1.6 (17)
- Customer Service1.7 (21)
- Value for Money1.5 (22)
- Claim ApprovedYes (8) · No (11)
APIA Home Insurance
Latest review: After a slow start following a storm back in early this year, I have had repairs completed through APIA Home Insurance. The companies allocated to undertake these repairs were Maincom and
- Review Summary
- Transparency 2.4 (32)
- Customer Service2.7 (37)
- Value for Money2.3 (35)
- Claim ApprovedYes (16) · No (9)
RACV Home & Contents
Latest review: I am so incredibly frustrated with RACV's claims department. I lodged a claim on behalf of my deceased mum as her Executor on the 1st of July. I have continously had to follow up RACV, which most of
- Review Summary
- Transparency 1.6 (27)
- Customer Service1.8 (29)
- Value for Money1.6 (28)
- Claim ApprovedYes (9) · No (16)
ING Home and Contents Insurance
Latest review: Have used ING home insurance for many years with no claims. Called to claim a lost earring (approx. $800). I had to pay a $100 xs - fine. On same call was advised that my premium for next year which
- Review Summary
- Transparency 2.2 (5)
- Customer Service3.4 (8)
- Value for Money2.3 (8)
- Claim ApprovedYes (2) · No (1)
Suncorp Home Insurance
Latest review: Lodged a claim for appliance burn out. It’s been four months and the matter is still not resolved. Requested the matter be escalated internally and they don’t bother. Threatened AFCA and they started
- Review Summary
- Transparency 1.6 (15)
- Customer Service1.8 (23)
- Value for Money1.7 (23)
- Claim ApprovedYes (9) · No (8)
Coles Home & Contents Insurance
Latest review: Difficulty understanding Coles phone operator as very poor English. Not happy with service. Operating centre should be located in Australia with English speaking staff. Phone call took longer than
- Review Summary
- Transparency 2.0 (58)
- Customer Service1.8 (74)
- Value for Money2.0 (73)
- Claim ApprovedYes (21) · No (21)
Vero Insurance · includes 4 listings
Latest review: I've recently claim content insurance with Vero, under the personal belonging unspecified item and my claim is approved within the day. I never have issue dealing with Vero and that's why I have
- Review Summary
- Transparency 2.3 (20)
- Customer Service2.2 (28)
- Value for Money2.1 (28)
- Claim ApprovedYes (12) · No (9)
RAMS · includes 4 listings
Latest review: We got a low doc rate, which was suppose to be converted after 2 years to full doc. Each year they make excuses as to why we cannot be converted and forced to pay more interest for no reason. Stay
- Review Summary
- Transparency 3.0 (49)
- Customer Service2.7 (45)
RAC WA Home & Contents Insurance
Latest review: An insurance company is only as good as its claims service. After my home suffered storm damage both inside and outside the claims ladies over the phone were polite and helpful. It was a little slow
- Review Summary
- Transparency 2.1 (14)
- Customer Service2.4 (19)
- Value for Money2.1 (19)
- Claim ApprovedYes (7) · No (5)
QBE Home and Contents Insurance
Latest review: My first use of 3 year QBE product was due to water leakage from an Ensuite. QBE investigation and outcome did wrap up under 30 days from logging a claim. The claim escalated from the claim officer
- Review Summary
- Transparency 1.6 (21)
- Customer Service1.6 (28)
- Value for Money1.5 (28)
- Claim ApprovedYes (7) · No (13)
CGU Home and Contents Insurance
Latest review: The first time I contacted CGU to talk to someone about my landlord insurance renewal the representative was very rude i had to put it a complaint with the manager. I have since called a few times
- Review Summary
- Transparency 2.2 (30)
- Customer Service2.1 (34)
- Value for Money2.1 (36)
- Claim ApprovedYes (18) · No (13)