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Best Home and Contents Insurance
56 listings
- Award Winner 2020
Seniors Home & Contents Insurance
Latest review: Just switched over to Australian Seniors and as stated by many the process of getting a policy is a wonderful experience. However, when you make a claim you are then put on to Hollards Insurance.
- Review Summary
- Transparency 4.6 (628)
- Customer Service4.8 (653)
- Value for Money4.6 (678)
- Claim ApprovedYes (21) · No (2)
Youi Home and Contents
Latest review: A tree branch fell on the roof of my house during one of the worst storms in Sydney last February. The roof was left open for 36 hours whilst the rain continued, until the roof was covered with a
- Review Summary
- Transparency 4.1 (177)
- Customer Service4.4 (227)
- Value for Money4.2 (227)
- Claim ApprovedYes (18) · No (11)
Budget Direct Home & Contents Insurance
Latest review: Easy to set up,no fuss,no bother. Did not take long to change from my previous company. Will be interested to see how next year's contract ones out. Have been told by friend 2nd year increase nearly
- Review Summary
- Transparency 3.9 (357)
- Customer Service4.1 (399)
- Value for Money4.2 (429)
- Claim ApprovedYes (13) · No (26)
Allianz Home Insurance
Latest review: With these unethical individuals for 7 years. Had an issue at my house after a massive storm. Despite this never happening before, they rejected the claim. They stated that this is a pre existing
- Review Summary
- Transparency 2.9 (75)
- Customer Service2.7 (93)
- Value for Money2.8 (90)
- Claim ApprovedYes (19) · No (25)
RAA Home and Contents
Latest review: Over the years I have been with a number of insurance companies, but I have always gone back to the RAA for their high standard of customer service. They are so easy to deal with and I cant speak
- Review Summary
- Transparency 3.0 (8)
- Customer Service2.9 (8)
- Value for Money3.0 (8)
- Claim ApprovedYes (5) · No (0)
RAC WA Home & Contents Insurance
Latest review: An insurance company is only as good as its claims service. After my home suffered storm damage both inside and outside the claims ladies over the phone were polite and helpful. It was a little slow
- Review Summary
- Transparency 2.1 (14)
- Customer Service2.4 (19)
- Value for Money2.1 (19)
- Claim ApprovedYes (7) · No (5)
APIA Home Insurance
Latest review: After a slow start following a storm back in early this year, I have had repairs completed through APIA Home Insurance. The companies allocated to undertake these repairs were Maincom and
- Review Summary
- Transparency 2.4 (32)
- Customer Service2.7 (37)
- Value for Money2.3 (35)
- Claim ApprovedYes (16) · No (9)
GIO Home and Contents
Latest review: Got a renewal notice this year so it was not even marked on record that I took my complaint about their shocking behaviour last year to a regulator. lost a thirty year customer dye to cancelling my
- Review Summary
- Transparency 2.3 (12)
- Customer Service2.1 (16)
- Value for Money2.3 (15)
- Claim ApprovedYes (7) · No (4)
Woolworths Home and Contents Insurance
Latest review: Trying to change my address after moving house. Was on hold for 19 minutes before I hung up and now waited 22 minutes for someone to attend online chat, I was then told it could be done on chat but
- Review Summary
- Transparency 1.6 (94)
- Customer Service1.6 (118)
- Value for Money1.8 (116)
- Claim ApprovedYes (34) · No (35)
AAMI Home & Contents Insurance
Latest review: Can't be bothered writing the whole story as I've been emailing amii for 8 weeks trying to get them back to fix the ceiling they pulled out and never returned to undertake works. In short water
- Review Summary
- Transparency 1.8 (63)
- Customer Service2.0 (74)
- Value for Money1.8 (72)
- Claim ApprovedYes (30) · No (24)
RACQ Home Insurance
Latest review: I am in Queensland - I have been trying to have my claimed settled since April 2020 following a hail storm with tennis ball size hail in Rockhampton. Initially, I was advised by RACQ chosen assessor,
- Review Summary
- Transparency 1.8 (16)
- Customer Service2.1 (16)
- Value for Money2.0 (16)
- Claim ApprovedYes (7) · No (6)
Real Home & Contents Insurance
Latest review: After my bathroom overflowed flooding my bathroom and bedroom my claim was originally rejected by a manager. I followed up with the dispute resolution process and it was found that I was
- Review Summary
- Transparency 1.5 (13)
- Customer Service1.3 (18)
- Value for Money1.6 (18)
- Claim ApprovedYes (8) · No (6)
CGU Home and Contents Insurance
Latest review: I have a question for you CGU In March 2020 I put a claim in , your builders lodged a quote, then a technical inspetor came and agreed it was a valid claim, I disagreed with the builders stated list
- Review Summary
- Transparency 2.2 (30)
- Customer Service2.1 (34)
- Value for Money2.1 (36)
- Claim ApprovedYes (18) · No (13)
RACV Home & Contents
Latest review: I am so incredibly frustrated with RACV's claims department. I lodged a claim on behalf of my deceased mum as her Executor on the 1st of July. I have continously had to follow up RACV, which most of
- Review Summary
- Transparency 1.6 (27)
- Customer Service1.8 (29)
- Value for Money1.6 (28)
- Claim ApprovedYes (9) · No (16)
Coles Home & Contents Insurance
Latest review: Difficulty understanding Coles phone operator as very poor English. Not happy with service. Operating centre should be located in Australia with English speaking staff. Phone call took longer than
- Review Summary
- Transparency 2.0 (58)
- Customer Service1.8 (74)
- Value for Money2.0 (73)
- Claim ApprovedYes (21) · No (21)
NRMA Home Insurance
Latest review: In February I put in a claim for damage to my home. NRMA never got ion touch with me over the next three months, I had to chase them. Eventually they offered me a derisory sum (it amounted to around
- Review Summary
- Transparency 1.8 (66)
- Customer Service1.8 (90)
- Value for Money1.7 (87)
- Claim ApprovedYes (36) · No (26)
Suncorp Home Insurance
Latest review: Lodged a claim for appliance burn out. It’s been four months and the matter is still not resolved. Requested the matter be escalated internally and they don’t bother. Threatened AFCA and they started
- Review Summary
- Transparency 1.6 (15)
- Customer Service1.8 (23)
- Value for Money1.7 (23)
- Claim ApprovedYes (9) · No (8)
TIO
Latest review: Had a very disappointing phone conversation with TIO regarding an issue that happened to my house in Darwin and I thought I would see how other people reviewed this company.... And guess what, the
- Review Summary
- Claim ApprovedYes (1) · No (0)
SGIC Home Insurance
Latest review: I made a claim in late April 2020 following a house burglary. SGIC was prompt in arranging to get my house secured and locks fixed. The day after the theft a claims agent rang, asking me to
- Review Summary
- Transparency 1.4 (7)
- Customer Service1.6 (11)
- Value for Money1.5 (11)
- Claim ApprovedYes (3) · No (4)
ING Home and Contents Insurance
Latest review: Have used ING home insurance for many years with no claims. Called to claim a lost earring (approx. $800). I had to pay a $100 xs - fine. On same call was advised that my premium for next year which
- Review Summary
- Transparency 2.2 (5)
- Customer Service3.4 (8)
- Value for Money2.3 (8)
- Claim ApprovedYes (2) · No (1)