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Best Home and Contents Insurance

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Seniors Home & Contents Insurance
  • Award Winner 2020

Seniors Home & Contents Insurance

4.6 from 880 reviews

Latest review: Just switched over to Australian Seniors and as stated by many the process of getting a policy is a wonderful experience. However, when you make a claim you are then put on to Hollards Insurance.

  • Transparency
    4.6 (628)
  • Customer Service
    4.8 (653)
  • Value for Money
    4.6 (678)
  • Claim ApprovedYes (21) · No (2)
Youi Home and Contents

Youi Home and Contents

4.1 from 1,195 reviews

Latest review: A tree branch fell on the roof of my house during one of the worst storms in Sydney last February. The roof was left open for 36 hours whilst the rain continued, until the roof was covered with a

  • Transparency
    4.1 (177)
  • Customer Service
    4.4 (227)
  • Value for Money
    4.2 (227)
  • Claim ApprovedYes (18) · No (11)
Budget Direct Home & Contents Insurance

Budget Direct Home & Contents Insurance

3.9 from 1,207 reviews

Latest review: Easy to set up,no fuss,no bother. Did not take long to change from my previous company. Will be interested to see how next year's contract ones out. Have been told by friend 2nd year increase nearly

  • Transparency
    3.9 (357)
  • Customer Service
    4.1 (399)
  • Value for Money
    4.2 (429)
  • Claim ApprovedYes (13) · No (26)
Allianz Home Insurance

Allianz Home Insurance

2.1 from 259 reviews

Latest review: With these unethical individuals for 7 years. Had an issue at my house after a massive storm. Despite this never happening before, they rejected the claim. They stated that this is a pre existing

  • Transparency
    2.9 (75)
  • Customer Service
    2.7 (93)
  • Value for Money
    2.8 (90)
  • Claim ApprovedYes (19) · No (25)
RAA Home and Contents

RAA Home and Contents

2.5 from 40 reviews

Latest review: Over the years I have been with a number of insurance companies, but I have always gone back to the RAA for their high standard of customer service. They are so easy to deal with and I cant speak

  • Transparency
    3.0 (8)
  • Customer Service
    2.9 (8)
  • Value for Money
    3.0 (8)
  • Claim ApprovedYes (5) · No (0)
RAC WA Home & Contents Insurance

RAC WA Home & Contents Insurance

2.2 from 80 reviews

Latest review: An insurance company is only as good as its claims service. After my home suffered storm damage both inside and outside the claims ladies over the phone were polite and helpful. It was a little slow

  • Transparency
    2.1 (14)
  • Customer Service
    2.4 (19)
  • Value for Money
    2.1 (19)
  • Claim ApprovedYes (7) · No (5)
APIA Home Insurance

APIA Home Insurance

1.9 from 242 reviews

Latest review: After a slow start following a storm back in early this year, I have had repairs completed through APIA Home Insurance. The companies allocated to undertake these repairs were Maincom and

  • Transparency
    2.4 (32)
  • Customer Service
    2.7 (37)
  • Value for Money
    2.3 (35)
  • Claim ApprovedYes (16) · No (9)
GIO Home and Contents

GIO Home and Contents

2.0 from 127 reviews

Latest review: Got a renewal notice this year so it was not even marked on record that I took my complaint about their shocking behaviour last year to a regulator. lost a thirty year customer dye to cancelling my

  • Transparency
    2.3 (12)
  • Customer Service
    2.1 (16)
  • Value for Money
    2.3 (15)
  • Claim ApprovedYes (7) · No (4)
Woolworths Home and Contents Insurance

Woolworths Home and Contents Insurance

1.8 from 308 reviews

Latest review: Trying to change my address after moving house. Was on hold for 19 minutes before I hung up and now waited 22 minutes for someone to attend online chat, I was then told it could be done on chat but

  • Transparency
    1.6 (94)
  • Customer Service
    1.6 (118)
  • Value for Money
    1.8 (116)
  • Claim ApprovedYes (34) · No (35)
AAMI Home & Contents Insurance

AAMI Home & Contents Insurance

1.8 from 333 reviews

Latest review: Can't be bothered writing the whole story as I've been emailing amii for 8 weeks trying to get them back to fix the ceiling they pulled out and never returned to undertake works. In short water

  • Transparency
    1.8 (63)
  • Customer Service
    2.0 (74)
  • Value for Money
    1.8 (72)
  • Claim ApprovedYes (30) · No (24)
RACQ Home Insurance

RACQ Home Insurance

1.9 from 100 reviews

Latest review: I am in Queensland - I have been trying to have my claimed settled since April 2020 following a hail storm with tennis ball size hail in Rockhampton. Initially, I was advised by RACQ chosen assessor,

  • Transparency
    1.8 (16)
  • Customer Service
    2.1 (16)
  • Value for Money
    2.0 (16)
  • Claim ApprovedYes (7) · No (6)
Real Home & Contents Insurance

Real Home & Contents Insurance

1.9 from 174 reviews

Latest review: After my bathroom overflowed flooding my bathroom and bedroom my claim was originally rejected by a manager. I followed up with the dispute resolution process and it was found that I was

  • Transparency
    1.5 (13)
  • Customer Service
    1.3 (18)
  • Value for Money
    1.6 (18)
  • Claim ApprovedYes (8) · No (6)
CGU Home and Contents Insurance

CGU Home and Contents Insurance

1.9 from 111 reviews

Latest review: I have a question for you CGU In March 2020 I put a claim in , your builders lodged a quote, then a technical inspetor came and agreed it was a valid claim, I disagreed with the builders stated list

  • Transparency
    2.2 (30)
  • Customer Service
    2.1 (34)
  • Value for Money
    2.1 (36)
  • Claim ApprovedYes (18) · No (13)
RACV Home & Contents

RACV Home & Contents

1.8 from 125 reviews

Latest review: I am so incredibly frustrated with RACV's claims department. I lodged a claim on behalf of my deceased mum as her Executor on the 1st of July. I have continously had to follow up RACV, which most of

  • Transparency
    1.6 (27)
  • Customer Service
    1.8 (29)
  • Value for Money
    1.6 (28)
  • Claim ApprovedYes (9) · No (16)
Coles Home & Contents Insurance

Coles Home & Contents Insurance

1.7 from 320 reviews

Latest review: Difficulty understanding Coles phone operator as very poor English. Not happy with service. Operating centre should be located in Australia with English speaking staff. Phone call took longer than

  • Transparency
    2.0 (58)
  • Customer Service
    1.8 (74)
  • Value for Money
    2.0 (73)
  • Claim ApprovedYes (21) · No (21)
NRMA Home Insurance

NRMA Home Insurance

1.7 from 252 reviews

Latest review: In February I put in a claim for damage to my home. NRMA never got ion touch with me over the next three months, I had to chase them. Eventually they offered me a derisory sum (it amounted to around

  • Transparency
    1.8 (66)
  • Customer Service
    1.8 (90)
  • Value for Money
    1.7 (87)
  • Claim ApprovedYes (36) · No (26)
Suncorp Home Insurance

Suncorp Home Insurance

1.7 from 119 reviews

Latest review: Lodged a claim for appliance burn out. It’s been four months and the matter is still not resolved. Requested the matter be escalated internally and they don’t bother. Threatened AFCA and they started

  • Transparency
    1.6 (15)
  • Customer Service
    1.8 (23)
  • Value for Money
    1.7 (23)
  • Claim ApprovedYes (9) · No (8)
TIO

TIO

2.8 from 11 reviews

Latest review: Had a very disappointing phone conversation with TIO regarding an issue that happened to my house in Darwin and I thought I would see how other people reviewed this company.... And guess what, the

  • Claim ApprovedYes (1) · No (0)
SGIC Home Insurance

SGIC Home Insurance

1.8 from 40 reviews

Latest review: I made a claim in late April 2020 following a house burglary. SGIC was prompt in arranging to get my house secured and locks fixed. The day after the theft a claims agent rang, asking me to

  • Transparency
    1.4 (7)
  • Customer Service
    1.6 (11)
  • Value for Money
    1.5 (11)
  • Claim ApprovedYes (3) · No (4)
ING Home and Contents Insurance

ING Home and Contents Insurance

2.5 from 11 reviews

Latest review: Have used ING home insurance for many years with no claims. Called to claim a lost earring (approx. $800). I had to pay a $100 xs - fine. On same call was advised that my premium for next year which

  • Transparency
    2.2 (5)
  • Customer Service
    3.4 (8)
  • Value for Money
    2.3 (8)
  • Claim ApprovedYes (2) · No (1)
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